LolliCoutureReviews 2,774

Don't waist your time with Lolli Couture. I ordered a pair of leggings 5 days before I had a party I needed them for. I paid for 2 day shipping. But didn't receive them for 6 days! When I asked why they said they were a special order. Really? They were right on the website and nowhere one that website does it say anything about that. I called them and I spoke to Diana and she totally understood why I was unhappy and she got special approval from a manager to refund me for the extra $20 shipping. Not to mention that the leggings they sent me has a snag in the leg of them. Then, the next day I get an email telling me that my request for a refund on the shipping was denied. Really? A few hours after it was approved. They kept trying to feed me BS. DO NOT ORDER FROM THEM!

I ordered a couple of cropped tops and a maxi dress from Lolli Couture. First time placing the order and visiting the website. After reading the reviews, I thought I was never going to receive my clothing in an appropriate timing nor adore the clothes. But I must say, I am very happy with the way the clothes look and fit! The only downfall is that it did take about 2 weeks to receive my shipment. But it won't stop me from placing further orders!:-) I like this store, the clothes are good for the quality and they fit to the size.

Gotta say... I accidentally somehow clicked on "2-day shipping" and didn't notice until the order was placed. $40 shipping... ridiculous. I immediately emailed and began calling, just wanting to change the shipping type. Literally couldn't get through on the phone lines for hours (later told they have "high call volume" during certain hours) and the email response was basically "we'll try but can't promise anything." Oh by the way... my $40 two day shipping wasn't even processed for 2 days and the date to actually receive it is 4 business days (6 total days). Nice. Since they told me they were sorry that they couldn't stop the shipping process in time, I stated that I wanted a refund just because it wasn't even near a "quick" ship. I mean, if I'm paying $40 for shipping, let's make it fast... but they then told me that it is stated on their site that swimwear has a longer processing time. Great! Ok I missed that-but then why, with the extra processing time needed, couldn't you have changed the method of shipping since it didn't ship out right away?... The response to that was "we have 300 swim orders right now and it is too hard to find the order." LOL... I would hope there is a computer and some sort of invoice number involved... shouldn't be too hard to sort through 300 invoice numbers to find one. Especially with the 48 hours of extra processing time. Basically, any other site could have changed the order immediately and been done with it. I spent a bunch of time calling (still never talked to anyone) and emailing and came up short. And honestly, who has ever heard of $40 shipping for a bikini and a dress? I have overnighted plenty of clothing orders and none were over $20-30. Oh-and they actually got to me within 48 hours as promised. Stay away from this site. I needed a cheapie suit to ruin on a trip and came across them. I didn't want to ruin any of my quality stuff.