LiveCareer has a rating of 3.2 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Joe was an excellent customer service. He made sure to assist me in what I need.
Such a time saver. Makes your life so much easier!
Your feedback is much appreciated, Peter!
Kenneth B was great. Processed all my request fast and easy.
Hi Amanda:
Thank you for you terrific review! We are glad to hear that Kenneth was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
I am still having a problem downloading the resume
Thanks for rating us five stars, and we're sorry that you're experiencing this issue. We recommend you to contact our Customer Service Team to solve the issue as soon as possible.
Contact us: https://www.livecareer.com/contact-us
Was great until you made me pay at the end without any prior notice. Shady.
Thank you, Jeanine, for your review.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Best website for resumes and was super simple to use with minimal effort
Amazing to hear, thank you for sharing this valuable feedback! We're so grateful for rating us five stars and that you're satisfied with our service!
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The suggested professional wording based on job title was extremely useful!
Thank you for sharing your feedback and rating us five stars!
Good website and helpful tips just don't wanna pay for something I made.
We're always open to suggestions for improvement, Trey please do not hesitate to reach out to us with more of your feedback!
I love how helpful this site has been. It is quite relevant, practical and easy to use.
Dear Nicole,
Hi, I work at LiveCareer. We appreciate your feedback and we're glad that you are happy with our service! We love to hear about our customers success stories, so visit our facebook page: https://www.facebook.com/LiveCareer and let us know how that resume works out for you!
Best Regards,
LiveCareer
I have always had a great experience with Live Career and would highly recommend.
We’re thankful for the amazing feedback you have given us, Chacketa.
This is the easiest and most helpful resume builder I've used. Thank you
Thank you for sharing your feedback and rating us five stars!
User friendly, soo unique and amazingly awesome.
In just love your interface.
Thank you for sharing your feedback and rating us five stars!
Pleasant and educational experience up to this point.
Thank you for the positive feedback William!
Excellent experience, quick update to my resume for a promotions.
Hi Sheila R.,
Congratulations on your promotion! We are happy that you had a good experience with our service. More success in your new career!
Best regards,
Anna
LiveCareer
Very helpful and professional in their services which helped me land a new job!
Hi Anthony C.,
Congratulations on your new job! We’re happy to be of help. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
So it has been easy. I'll let you know once I get the job lol.
Thank you so much for your review, we are happy to help you always!
This made writing my resume much easier than I thought it ever could be.
Thank you for sharing your satisfaction with us, Anne!
Great job guys and very nice customer care rep... thanks for your help!
Hi Lesly:
Thank you for that great review. We are very proud of our Customer Care Specialists and we can assure you that they will provide an excellent customer service experience. If you need further help, do not hesitate to contact us anytime.
Best Regards,
LiveCareer
Easy to use with exceptional professional results!
Thank you, Tom, for sharing your feedback and for giving us a great rating.
Easy to use with exceptional professional results!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Hi Marylou:
Thank you for taking the time to review our services. We are very happy that Joe was able to help you out. Please feel free to contact us if you need anything in the future.
Best Regards,
LiveCareer