LiveCareer has a rating of 3.2 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Easy to use, very quick and great selections.
Everyone was impressed with my resume.
This site was very easy to use! Helpful through the whole process!
Hi Stephen, Thank you that you find our site easy to use. We’re glad we could be of help. We wish you career success.
Fast and easy! Made me feel confident with my resume
Thank you, Diane, for sharing your feedback and rating us five stars!
Simply, easy and beautiful template formats to use for building new resumes.
Thank you, Joy, for the positive comment!
Very useful, especially for someone who has not had to complete a resume in several years.
We are glad that we are able to help and make it easy for you to complete a resume. We hope that we’ll be an instrument for your career success Eleanor!
Don't like the sneaky charge, LiveCareer should say price up front.
Thank you for sharing your feedback. We do in fact state everything up-front in order for our users to be aware of the products and services that we offer, for more information please refer to our Term and Conditions page.
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Good. First time ever writing a resume. It was quiet simple
Thank you for sharing your experience and rating us five stars! We're always happy to help our customers.
Quick and resourceful. I really like the format offered.
Thank you for sharing your feedback and rating us five stars!
I wish there was an option to include my LinkedIn account
We're sorry for this, Natalie. If you still need help, please get in touch with our customer service at: https://www.livecareer.com/contact-us
They will kindly assist you with your needs.
Excellent on-line coach to create a professional document!
It’s good to know that we were able help you with the process in creating a professional looking resume with the different templates and text tuner samples to customize the resume suitable for your needs. We wish you best of luck for your career, Russell!
This tool was extremely helpful and I will be utilizing it in the future as well!
Hi Paula, we are glad to know that you find our site very useful and it’s good to know that you will utilize the service in the future. To reactivate your service you can pay for a month subscription available online and by phone, but we also offer $9.95 good only for 7 days available by calling us at: 1-888-816-0576; representatives are available M-F 6am-midnight EST. We hope for your career success!
It is one of the best sites about CVs ever. Thank you.
Hi Marisa, we are glad to know that you’ve considered our site one of the best. We also thank you for the wonderful feedback. We hope for your career success!
Really Helpful and good price! All the other sites are rip offs!
Very helpful with the layout. Easy format fo follow!
We are happy that we made it easy for you to create a resume with our helpful templates. Thank You Sarah, Best of luck on your job search!
I did not sign up to pay for this however, they have been charging my card $39.80 per month.
Hi Penny L.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
Wonderful. It is super easy and chat people are always nice.sa
Hi Sahrina G.,
We are happy that you found the site easy to use and had a good experience with our chat customer service. We wish you all the best!
Best regards,
Anna
LiveCareer
Thanks for the incredible amount of help you guys provided! My resume looks great!
We appreciate your feedback Carl! We are glad we have helped you create a professional looking resume and that’s what we are living for!
User friendly and dependable. It's my "go-to" app when I am looking for a new job.
Amazing to hear this, thank you for trusting us!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
The format allowed me to competed my cover letter with ease
Thank you for reviewing us! We're pleased that our builder help you in the easiest way!
Very helpful! The different formats are invaluable.
Hi Frances W.,
We are glad that you found the service helpful. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Hi Shelia:
We are glad to hear you had a positive experience with our product and found it to be easy to use and very efficient. Thank you for the positive feedback and please feel free to contact us if you have any questions or concerns.
Best Regards,
LiveCareer