LawnStarter

I signed up for lawn service and a company texted me to set up a time for service. I no longer needed the service so I ignored the text. Several months later I was charged 3 separate times in the middle of the winter for lawn mowing. I called lawn starter, they hung up on me twice after putting me on hold. The 3rd time I got a highly polished representative that gave me a bunch of nonsense and would not give me the contact info of the lawn company that supposedly cut my lawn in the middle of the winter. A complaint was made with the Attorney General of Pennsylvania, Do not use this company.

I reached out to see about scheudleding service for one location. Little did I know that they would outsource to 3rd parties and then add on top of what they're charging. The vendor himself told me they would add anywhere between 15-20% on top of what I would pay the market. The only thing this company does is call up vendors to see if they can service your location. You still need to talk to the vendor directly about what you need. The percentage gets pocketed for them for making phone calls! Spend a few extra minutes yourself and call up vendors directly. Save yourself some money. Their support team is horrible as well. Couldn't get me a "service pro" after 3 different attempts to find someone. First guy I called up said he could do it and was cheaper than all the rest. When I asked to cancel, they refused and gave me some BS answer saying the system wouldn't allow them within 48 hours of the service date and that they couldn't escalate me to a manager to resolve this. Also gave some crap that I need to do 3 lawn cuts with them before I can even cancel. I didn't sign any paperwork. This company is a rip off and only wants to get your money as fast as possible. Don't use their services and go find your own people to do the job.

Review for Lawn Starters:

I had an extremely disappointing experience with Lawn Starters that I feel compelled to share so others can be aware of their poor business practices.

While performing lawn care services at my property, their worker damaged critical electrical infrastructure by knocking down the electrical wires connected to a transformer in my backyard. This reckless mistake not only caused a small electrical fire** but also cut off power to the entire block for 45 minutes. Even more concerning, the worker attempted to leave the scene without notifying anyone. He only stayed because the homeowner returned and caught him in the act. When confronted, the worker admitted he didn't know what to do and was planning to just leave without reporting the damage.

Afterward, dealing with Lawn Starters' customer service was an absolute nightmare. Despite being fully aware of the damages caused by their employee, they refused to take full responsibility. They initially tried to force me to go through the person listed on the account, not the homeowner, wasting valuable time. When they finally agreed to discuss payment, they only offered to cover half of the repair costs. It wasn't until I threatened legal action that they promised to pay the full amount.

But it didn't end there. After I completed the forms they sent to finalize the reimbursement, the company suddenly stopped responding. When I followed up, they claimed they never sent the payment agreement email, even though I have the email as proof. Their pattern of avoidance, delay tactics, and dishonesty is shameful and unethical.

I strongly urge anyone considering Lawn Starters for lawn care to rethink their decision. Accidents can happen, but how a company handles those accidents speaks volumes. Lawn Starters has shown they are not trustworthy, not transparent, and will avoid taking responsibility at all costs. If you value accountability, honesty, and professionalism, do yourself a favor and hire someone else.

Lawn Starters caused extensive property damage, tried to dodge responsibility, lied about their communications, and only took action after threats of legal action. Avoid at all costs.

I was able to call LawnStarter at around 9:00 at night after receiving notice that my grass was "too high" (I work multiple jobs and rarely have time to mow especially in this heat!) and they answered my questions and walked me through the process to get someone out in the weekend. Then, the person assigned (Pedro Amaya) came a day early and was very helpful, efficient, and did an amazing job! It gave me such peace of mind and now my lawn looks very nice. Thank you so much!

Lawn Starter was very easy to use. I was able to set up my appointment on line and schedule it within a few days. The app is very easy to use and provides extra guidance as well. Jacob mowed my grass today and it looks great! I would definitely recommend LawnStarter!

I found this site on Google scheduled service 2 days later my lawn was complete. I was at work but when I came home lawn looked good thanks for your services. I received communication via chat of schedule service ETA very professional. I definitely would recommend

I had the pleasure of meeting a gentleman by the name Aaron Palmer. A certified professional that represented LawnStarter!
This young man was in contact we me before during and after the completion of the service.
I found him to be kind, courteous, and professional. 5 star rating across the Board!
Thank You
Bruce

I have had numerous lawn services and Lawn Starter offers all the standard services but with a competitive pricing and great service. They always follow the set schedule, email in advance of an upcoming service, and have an extremely user friendly app on which to manage services (schedule extra services, skip a service, etc.) They are very accommodating and really seem to care about the customer's satisfaction. My lawn looks great and has received many compliments from viewers. In a field where there are so many different vendors from which to choose, I highly recommend Lawn Starters.

The were prompt and quick. They were assigned the job and came to service less than 24 hours later. I had a question and messaged Kevin. He responded right back and cleared up my questions. The yard looks amazing.

My backyard is thick with clover and native grasses. Jerry and his crew did a wonderful job, it's never looked this good after recent rain AND the first cut. They even confirmed my emergency request on Saturday and were there by Monday morning!

Mark was able to complete my yard mow quickly and to the specifications requested. He made sure to introduce himself and get a clear understanding of what was expected, which he executed perfectly. Looking forward to working with him this season for yard services.

LawnStarter makes lawn maintenance easy. I love that you don't need to be at home to pay someone. We had Jacob who did an excellent job with the mowing and trimming the edges of our yard. I highly recommend this service.

Philip from Lawn Starters did an excellent job on my lawn. I had struggled with lawn mowing services never meeting my lawn requirements to the point of doing my own yard service.
My job has made it hard to keep up with the care of my lawn myself. I started researching a good company to take over my lawn service. After extensive research, I picked Lawn Starter. They set me up with Philip. I am very satisfied with how Philip met all my expectations regarding my lawn care. I have St Augustine and Bermuda grass so my yard requires special needs!
I would give Lawn starters, and Philip a five star excellent review.
See if I can get it I'm gonna go out and take a photo of my yard. I'll be back.

What can I say! I have had different people caring for my lawn, but none quite like this. I appreciate the communication and effort that Tracey put into servicing our lawn. Thank you so much! I hope we get to keep you as our lawn cares. I was trying to upload my pictures but it's not allowing me to do so. Over all superior quality work!

Thanks So Much for an Amazing Job! My lawn had not been mowed this year due to some health issues... the crew came in and made my yard look Beautiful! The crew was very professional and went above and beyond! Greatly Appreciated!

My lawn was very overgrown and Maurice and company did a wonderful job on my yard. They did my entire property,front and back on almost an acre of property. The communication was smooth and the company is very professional.

Quick feedback from company. Company answered my questions completely & patiently even when I felt my questions were ridiculous 😊 I was skeptical now I'm a fan. They will take care of you/your lawn! Please try them out!

LawnStarter is GREAT! No commitment to a contract, you choose how often and what dates for service. Mike took care of my property yesterday and did a great job. Polite, professional and great job. What more can you ask for. Oh yea - price. Reasonable prices and no huge monthly bill. Pay as you go. Best decision every. And yes - they do more than just cutting the lawn - a complete menu of services.

I've dealt with many lawn servicing companies as yard work is something I'm not too fond of. Scheduling with him was a breeze and how quickly they were able to come out and get the work done that I needed was a shock to me. Usually places are a week or so out but this company makes it a point to get out there and do what needs to be done. I'm very happy with the service and quality of work he's performed.