KingLinen has a rating of 3.3 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. KingLinen ranks 6th among Bedding sites.
They shipped the wrong item, told me they would send the correct item and then never sent it, saying they ran out of the item I purchased. On top of it, customer service reps. Were rude and not accommodating. The manager never returned my calls even though ti called three times. I have shopped here before and recommended them, BUT NEVER AGAIN.
Not at all what I expected for a full size leopard comforter set despite having read reviews attesting to it's quality. Fabric was mediocre at best, bedskirt way too short, throw pillows were hard & chintzy, shams were queen sized. I had to buy queen sized pillows to fit inside the shams properly which ended up looking silly anyway because they hung over the sides of the bed. I wound up returning everything. The comforter set definitely lent a cheap overall look to the bedroom which was newly remodeled. Company did offer a return shipping discount, but it still cost $16.95 via Fed Ex. Will not purchase from Kinglinen in the future.
I have had nothing but good customer service over the phone. I had to cancel an order and the credit came through within 24 hrs. Comforter set I did order wasn't quite the colour shown on the website and I don't LOVE it but I like it and hopefully it will grow on me. Quality isn't bad, not as thick as I'd like. I think I would have paid a lot more in Canada for this set however (it was on sale) even with the shipping and exchange. It was delivered in a timely matter. I gave 4 stars because customer service and delivery were very good, otherwise 3 or 4 for quality but for what I paid I think it is worth it considering it was a 7 piece set. A person can pay 15.00-25.00 just for one pillow and 3 were included in the set for 59.99 USD.
Needed to return an item and the instructions that their 'customer service' representative gave me was completely wrong. I would grade their customer skills an F! I was sent on a wild goose chase to the address that they provided to return by Federal Express and they wanted to charge over $20.00! What a joke!
Ordered a comforter i saw on amazon from them. OMG talk about CHEAP FABRIC. Luckily, i knew it was cheap the second i opened it. It hardly moves. Its the roughest comforter i have ever felt. Not to mention the colors DID NOT match the picture what so ever. I put it in the washer of course thinking that it would become softer... I then took it out... IN THREE PIECES. Seriously, are you kidding me? This company should not be allowed to make bedding what so ever. Who would want to sleep with a piece of cardboard everynight? This company can seriously suck a fat one.
I bought a 7 pieces comforter set. The color did not match the advertised set in the web site. I called them back for instruction to return, they have not answered the phone. I email them three times, still no response.
This company has very poor customer service, and poor quality of the product.
I WOULD NOT RECOMMEND TO BUY ANYTHING FROM THEM.
I received a bedspread in January. I washed it in April... you do not wash bedspreads everyweek. I put it in the wash and the entire bedspread fell apart. They would not refund because it is over 30 days old... are you kidding went to BBB did nothing
Purchased a comforter set for my son. Fell apart after one washing. Horrible quality!
Always buy my sheets and comforters here. Great prices, timely shipping, and always great service. Their customer service is on top of any concern without a positive solution. Looking forward to my next purchase.
Terrible terrible terrible! They sent the wrong merchandise and now I have to return and wait until they receive it in order to get the items I requested and paid for. They wouldn't even overnight the package for the error they made. I will not recommended this site to friends and family because of the horrible customer experience. I would rate this company zero stars if I had the option
Terrible bedding and even worse customer service. Buyers beware of this company. You will be stuck paying for bedding that falls apart in one month.
I purchased 2 sets of sheets. One flannel and one supposedly 450 thread count. The flannel sheets were rough. They shrunk when they were washed. Then the bottom sheet corners split apart. The "450 tc" were not like any 450 tc I had ever seen. They were thin and some of the seams came apart. They were supposed to be 100% cotton but they pilled and attracted lint. I could not sleep on the pillow cases because of this. Also when they were washed the top sheet shrank to a twin size.
The company said since it was longer than 30 days they could not do anything but then in the same e mail said I should take pictures of the sheets.
This is a scam site if your ordering linen (more like sand paper) my wife ordered a 14 pc comforter bed set, worst desision ever. The comforter was not the color in the picture and was made of poor quality material, and after one weeks worth of use it started to fall apart at the seems. The company would not give a full refund and we had to throw the comforter away leaving us with an ugly bluish purple bed set we cant use.
I purchase a comforter set from this website. It is extremely poor quality. The picture showed on the website is not the one you are going to get. Don't be cheated by the picture. I can buy the same quality thing from other places with more than 60% off their prices. If you really care about quality, don't buy from them! Also, if you are not satisfied, you have to ship back and pay for the shipping fee, which is super expensive. Not worth to buy and I will never buy from the website again!
I ordered a comforter set from Kinglinen.com. I was attracted to their site because it focused on what I was looking for... Linens. They also have pictures of everything and the site is organized well. They also have reviews of their products.
GOOD: Their prices are good (if you believe their Sales, the prices are even better). They include extras, like my bedding ensemble included 3 pillows, which I didn't expect. They shipped right away and they haven't spammed me to death. If they don't have something in stock, they tell you before you give them your CC. Some of their products have matching pieces for sale (i. E. When I selected my comforter set, it showed me matching curtains).
NOT SO GOOD: It is very hard to tell the quality of the merchandise. Their pictures do not reflect the colors you choose. For example, at kohls.com when looking at fabrics, you click on a color swatch and the entire picture reflects the change. Unfortunately, at kinglinen, you must rely upon the individual swatch's color depiction. They have few customer reviews on their products. They do not have a wide variety of linens and their quality is assumed to be the same (based on the price, everything costs about the same).
CONCLUSION: My 7 piece Queen bedding ensemble was $69.95 (total). The quality was what you would expect from Kmart/Walmart between $59 - $89 ( + Tax). I WOULD RECOMMEND KINGLINEN.COM FOR A GUEST ROOM or something that is used for show rather than purpose. They seem to be honest. If you want higher quality cheap linens, I would checkout overstock.com.
Answer: Well there are still honest people out there that dont know about their shady business and place the order. When they receive the merchandise its already too late for them to do anything about it and king linen has already pocketed the $
Answer: Don't buy from them. It's not soft at all. It is very poor quality. I returned mine because of the quality and they told me I used it so they wouldn't return it. So absurd! I took it out to feel it. I folded it back up and shipped it back. Beware! Beware!
We are an online linen distributor established in 2003. Benefiting from technology advances and efficient merchandise sourcing, we are able to provide customers with a variety of luxurious linens and home decor products at affordable prices! On our...