KingLinenReviews 137

I order online from Kinlinen.com and after I did, I started reading the reviews, and I don't going to lie about it but I got disappointed and scared at the same time, and I said to my self what a way to spend 60.00 dollars! So, I just wait to arrive and send it back right?! Well not only it didn't take long to arrive, because I ordered on the 21 of April and was delivered by 25! So when I open the box I was prepared for the worst! To my surprise I felt in love with my bed set! The material is good, everything looks perfect, fix perfect to my bed, I'm not going to lie doesn't look like the picture on the website! But for the price... it is perfect! So I decide to write a review for all the people that is wondering if the should or not to order one! Take a chance you may be surprised!

I have order before from this company and thought nothing to buy another comforter set. Unfortunately the King Bed set did not fit with our temperpedic mattress/topper. It was the first time to return and it went from the bag to our bed to the bag in a matter of minutes once we realized it was too short on the sides. With no refund to my visa I called after a month and they put me on hold several times finally saying their was a pink stain on the comforter. This is such a lie. I was not happy but stayed calm and they said I could get 70% off another set or get the comforter back. I asked for the comforter back because I know what I put in the bag for return. I am dissapointed in this tactic. If there is a stain when I see this it will be because someone put it on there. I will never shop here again. This is a really bad way to do business to lie about a product.

I ordered a Comforter set that was to be delivered within 5 days to Canada, 25 days later it arrived. After spending over $100.00 Canadian plus $20 shipping the product is inferior. It was advertised as a high quality set, unfortunately that was not the case.
I would not suggest that you purchase from this company.

Diane

After returning comforter, via FEDEX, still do not have refund now almost 60 days later. Same story as many other reviews. After them having return in their possession for 10 days, we were told entire package was damaged and claim was filed with FEDEX. There are too many RED FLAGS with any returns made to this company. I believe this is how they make much profit by claiming returns are damaged. Will NEVER purchase from them again.

Ordered 2/7/2017
Delivered 2/11/2017.
I wanted to wait to write this review just to see how long it would take for everything to fall apart, since I noticed snags on the comforter as soon as I opened the package. The set was beautiful, but the comforter was soooooo thin, totally not what I expected. Everything snags on it so easily, and everything has pretty much torn open at the seams except for the bed skirt.

It was the "taupe Royale" king sized bed set and it is very close to the picture, looks wise. The colors matched my bedroom perfectly but it is EXTREMELY cheaply made.

I can't speak on customer service because I didn't even want the hassle of them giving me the run around trying to send it back or getting a refund. I just got another bed set by Martha Stewart's line and it's gorgeous.

All in all, it was beautiful, but flimsy, cheap material, and not wore the money at all. I gave a 2 out of 5 based off looks alone and the fact that the bed skirt is still functional. Do not waste your money.

And for whatever reason, I couldn't leave a review on their actual website. Hmmm...

I read reviews of kinglinen products AFTER purchasing an 11 piece cali king comforter set from them. I must say, so far I am very pleased. Received item 4 days before expected delivery date. When I opened the package, everything was as I imagined; the comforter was nice and soft and looked exactly as it did in the picture. I am assuming the 500 thread count sheets we ordered were out of stock, because we received 600 thread count sheets.

I have no complaints, thank you kinglinen!

I purchased an 11-piece queen bedding set for my bedroom. It was supposed to be a 500-TC cotton set. I received a "Shrek Green" clump of fabric with disgusting, wrinkly polyester sheets. On top of that, the sheets did not fit my bed, and they were about two times the size of the bedspread. I immediately neatly packed up the item (unwashed, unused, with tags attached) and contacted the seller.

"Message:
Hello, I purchased this item and I would like to return it. The colors of this item are not true to the image offered online. The comforter is far too small for my bed while the sheets are way too large. There may have been a mistake in the packaging process. Please send me a prepaid shipping label so I can return this item. Thank you."

After they received the item by mail, the seller responded:
"We have received your return package, however the tags have been removed, and we can not accept the item in that condition. As stated on our return policy the items must be unused, unwashed, in resalable condition to qualify for a full refund. We are only able to issue a refund of 50%, if we do not hear back within 5 business days; we will assume that you agree with the partial refund."

I responded
"The item has been returned with all the original tags attached, even the inserts on the sheet set have been put back. It is unwashed and unused. It was folded back neatly into its packaging after it was opened as it was not the size it stated on the website. Please refund me the entire purchase price, as per your guarantee. "

They responded
"Unfortunately we can not issue a full refund for the returned items, as the tags have been removed from the decorative cushions. The item must be in original condition to be accepted for a full refund. We can only issue a 50% refund for an item in this condition."

The item was in my possession for a grand total of 4 days, where 3.9 days accounted for me waiting on their shipping label. The item was packaged back into its container as soon as I took it out.

DO NOT BUY FROM THIS SELLER. THIS IS A SCAM WEBSITE. THEIR PRODUCTS ARE TERRIBLE QUALITY AND THEY DO NOT ACCEPT RETURNS. AVOID AT ALL COSTS.

Last december i was looking for a comforter set for myself and my daughter. We both loved the same set i ordered in black and white - they were selling them at 69,99$ valued at 200$ or more and of course plus and exchange to canadian it costed me almost 300$ for the 2 sets. Firstly i must say it took more than 2 days and when it arrived to my surprise, it was not the quality i expected. Cheap is the word... made in China, really if i was to order directly from China it would of cost only 120$ no shipping and no taxes...
I calLed to return 2 sets and again to my surprise, customer service very bad
It would cost another 135$ for returning plus i would loose the original shipping fee
The worst company to deal with PLEASE DE NOT VISIT THEIR WEBSITE

I just received my comforter and and sheet set that I ordered from Kinglinen for Christmas. This was the worst decision EVER! The sheet and comforter are the Cheapest quality I have ever seen. The picture that they have on their site is very misleading.The items that they sent, looks nothing like the one their site! GARBAGE! It was my first time buying from this sight, and my last! NEVER AGAIN! THESE ITEMS WILL BE RETURNED ON MONDAY! SO DISAPPOINTED! BEWARE CONSUMER!

I ordered a California King Comforter set from King Linen. They sent me the wrong size sheets. They refused to send me the correct size sheets until I returned the incorrect sheets to them. I told them it would be awhile before I could get off work to go to a FedEx or UPS to ship them back. Now I was told I waited too long before returning them and they could not help me. So I have decided to just give the sheets away and never do business with them again. The whole reason I ordered the set online was because I work 13 hours a day most days and cannot store shop. Heck I whould have just taken off work to purchase them from a local store if I had know I would have this trouble.