Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
I was under the impression, based on the photos of the ring, that it would be bigger than it was. Somewhat disappointed in the smallness.
I loved that I was kept alerted to the order status. I was able to get this lovely produce with no down time or delay. Loved it and will order again. Thanks
I was very happy with the product and it was easy to find what i wanted
The customer service person was very helpful. Ring was really nice.
The delivery was late from what you said it would be
Perfect for graduation! So easy to order custom made jewellery.
I love my engraved ring. It is something I bought for my wedding. Something new and something blue.
Beautiful items. Ordered 2 rings as mine and my fiancees wedding bands. This was the only site we were able to find exactly what we waned and we were able to customize the rings perfectly. We cant wait to see them in person.
From the easy ordering, to delivery time, to the quality of the product I ordered... Everything was great! The process was amazingly easy, fast, and high-quality just as promised. The ring I ordered was even more beautiful than the picture showed! I wouldn't hesitate to order again.
Could improve. Ability to save prior to account. It would've been nice to be able to search by number of stones, etc.
Really loved the way I was able to create my own ring for my boyfriend. I hope it gets here by tomorrow or the next day it is extremely important because Saturday is our 3 year anniversary!
Flawless! Ordering was easy and ring came exactly as ordered in an expeditious manner! Would recommend to anyone!
My mom has wanted a mother's ring for ages Jewlr provided a way to create a custom ring for a reasonable cost. Designing the ring was very easy, choosing the style and stones. We opted out of engraving. We chose silver and all real stones and they I think were reasonable priced. Once ordered I liked that there was an option to track the package, which I chose and liked receiving the updates as to where my order was. Shipping was good the ring came on time and in good condition. The ring itself is lovely and is extremely good quality, I was super happy with it. Sizing was spot on (note we happen to own a ring sizer so we know exactly what size ring to order) and perfectly true to size. It fit my mom perfectly. Most importantly my mom LOVED it, she was so happy.
While the ring I ordered for my grand daughter to give her mom for mothers day was pretty... The size of the ring itself was very small and misrepresented in the photos. Was going to order another for myself but not now. I feel like the ring was very much mis-represented.
It showed up in a timely matter. And it was exactly what my mom wanted other than one of the jewels wasn't the same color that the website depicted.
I ordered the caged heart necklace (tree design) with birthstones for my mom for Mother's Day. She loves it! I had originally mistyped the zip code on the address and wrote the company to try to get it fixed. They responded with an email showing the corrected details within a few hours! The product also arrived to my mom earlier than the expected delivery date. I am very happy with my experience with this company and would definitely recommend them!
My Mother wanted a ring to show her pride of having 6 children. She sent me an email hint with the beautiful ring she wanted. So all of us kids got together and pichted in. I realized the size was wrong on the original order. I was able to change it with no problem. I received a response within minutes. My Mom received her ring in a timely manner. She had no idea we would really get it for her. She cried tears of joy. She loves her ring and is extremely happy with it. Thank you for creating such a beautiful keepsake for my Mom.
Easy to navigate, looking forward to seeing this ring.
I was looking for a Family Ring and it was hard to picture it because I could not see the specific stones I wanted. Jewlr's site allowed my to see exactly how my ring would look and I LOVE IT! Thanks Jewlr!
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.