Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
Everything was great except the free gift offer, only ONE OF THE GIFTS ARE FREE, the others cost extra even though you say, pick any if the following FREE gifts as a thank you for your business! Very misleading abd the actual free gift you offer is CHEEZY AT BEST!
Fantastic! So many options and they were able to do EXACTLY what I was looking so long for. Easy check out process too!
Great and easy site to navigate with tons of beautiful options!
I found the ring I was looking for for a very cheap and it still beautiful
Has an incorrect birth stone and needs sizing. Have notified 2 times but told they couldn't fix now to busy and she still can't wear over a month later.
The charm looks extremely beautiful and shipping and processing a custom order was pretty well :)
He ring was perfect and so was the bracelet but after wearing it 2 days the bracelet broke. What do I need to do about this to have it fixed?
Bought my mom a mother's ring. It is perfect. Fast shipping. I had no issues at all. Will order from this company again. Great job guys!
I purchased a necklace for my mother for Mother's Day, the three stone one with our names encraved, my mom loved it, it looked really pretty, it came fast and even the gift that came with it was beautiful! Highly recommend it!
You made my baby girl cry. Shame on yo u. I would like repaired ring
Customer service reached out to me after my order was placed and told me it was done and when I can expect my ring. They sent me a message on Facebook again (I used Facebook to connect and order) when I received my ring to see if all was ok. Fast turn around time and final product was beautiful, sturdy and unique. Intend to purchase again soon.
I found it nice and simple, but for larger purchases I would still do them in person!
Using jewlr is an easy experience with great personalization and at an affordable price, I highly recommend purchasing rings from jewlr.
Disappointed with size of bar pendant. Website pic makes it look bigger. Also this is the second time I order a necklace and its packaged so poorly that the chain is tangled and knotted. Unfortunately I will not order from Jewlr any more.
We have been waiting almost a year to find the right ring for our graduate next year. This is exactly what she was looking for. The school provided company should take a very good look at this, their stuff was over prized and way too generic. This is special and I remember talking to a very nice rep about 2017 rings, and guess what, there it is. We are super excited! THANKS!
I have made a couple of purchases from this store, and you get exactly what you expect, thanks for providing such a great service!
What I ordered was easy to order was beautiful and came in a timely manor
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.