Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
Was a little hesitant as the ring i ordered was a birthday gift for my mom. I worried it wouldn't ship in time. They shipped it fast and kept me updated via Facebook messenger which was great as i check that more consistently than my emails. Also liked that a real person was sending the messages and not a computer.
Communication was excellent. They updated me every step of the way. The ring arrived safe and very quick. It is very beautiful. I have received many compliments on it already. Would not think twice to order from them again. Very happy with my purchase!
Everything about the ordering, shipping and quality of the merchandise was excellent.
Easy decision, easy purchase, great quality! I will definitely order through Jewlr again in the future!
I can read the names, letters to small, it looked like the ring was thicker and better quality... but I will wear it anyway :(
I never got the items and every time I call no one answer me
My mother was very pleased, as was I, with the mother's day ring I got for her. I was also happy to get a complimentary necklace with purchase. The final product was flawless and absolutely beautiful. Thank you!
I love the ring. My husband and I had the same birthday and we're married on that day. He passed away in December of 2014. This ring is a tribute to our love.
I love the caged jewelry. None of the Claddagh rings I searched for were as unique as these. Thank you
I would recommend this site to all of my friends and family even people I do not know they were great to work with
Charm I ordered arrived in a reasonable amount of time and was very nice. Love the interactive experience online where you can see what your jewelry will look like with the different colored jewels. Will be buying again.
The ring was exactly as described. I liked mine so much I got one for my mom.
I like the ring, but the stones were smaller than expected.
I am quite happy with my ring, the quality is great. I wish I could see the gems better.
The purchase and shipping of the item was all very easy. It was nice that they sent you a message via Facebook when the item shipped and was delivered. The only thing is the ring/stones look much bigger in the photos. Once you receive the ring the names and stones are SO small that you have to get glasses to read and see them. That was the only disappointing thing. Probably won't purchase another from this site for that reason.
Great and easy! I ordered the 14k white gold caged jewerly ring for a gift for my mother in law for Mother's Day. It was very well packaged and she absolutely loved it.
Shipping was fast ring was perfect just what I order.
Picture of ring is misleading of ring size. Band is so thin you can only read inscription with magnifying glass because band is only as thick as a string! Stones look fake! I am disappointed in the quality of the ring!
I wanted to order a custom family infinity ring. The site made it extremely easy to customize, and order as well. Shipping was faster than expected. And the price was fair too! Will definitely be shopping with Jewlr again!
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.