ITZSupport Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the professionalism, patience, and thoroughness of its technicians. Many reviews highlight the effective communication and willingness of staff to resolve complex issues, contributing to high customer satisfaction. However, some concerns have emerged regarding potential scams targeting vulnerable individuals, leading to distrust among a segment of the clientele. Overall, while the majority of feedback reflects a commitment to quality service and customer care, addressing these negative perceptions will be crucial for maintaining trust and loyalty in the long term.
This summary is generated by AI, based on text from customer reviews
ITz support technician, Paul Smith, was extremely helpful. I am not technically inclined so he helped me through a number of things to correct on my compute and even taught me how to do some things I didn't know about. Paul was outstanding--ask for him!
Itz support Todd Paul was huge help in fixing my hacked computer.
Todd was very helpful and explained everything to me. He made sure that I understood everything that he was doing.
ITZ has been OUTSTANDING in every way possible! PARKER WELLS AND JOHN WILSON. THEY DID A GREAT JOB IN SUPPORTING ME REGARDING THE COMPUTER ISSUES.
I felt insecure about what he told and felt rush. I found out later I still had warranty. Computer is not running any better. Not satisfied and feel lied too.
Very professional and nice. Kevin has made my computer problem experience easy. Thank you...
Other than a bad connection the people were nice and very helpful.
They solved my problem with in the same day I called.
I bought a plan.
Thanks itz support
Tech sam and kevin
TECHNICIAN WAS WONDERFUL, PATIENT SAND VERY HELPFUL. I HIGHLY RECOMMEND THIS SERVICE. I NOW HAVE THE PEACE OF MIND I NEED AGAINST ANY SECURITY THREAT. MY TECHNICIAN MADE ME FEEL SAFE.
My mother in her 60s was taken advantage of for $379 for services she did not need.
She clicked on a deceptive pop-up window and called believing there was a security threat to her computer. She was lead to believe she needed their services and signed an agreement for a year and gave them remote access to her computer. Nicholos Johnson you should be ashamed for taking advantage of someone who was clearly unaware you were selling her something she did not need. I uninstalled everything they added, scanned for viruses and luckily there was nothing. They are a THIRD PARTY - NOT Microsoft. They also go by TG PC Tech, Swami Internationals. They have ignored my attempt to contact them directly for a refund, so now I have to escalate to complaints with BBB and Credit Card Company. I have already alerted Microsoft. Don't fall for this pop-up!
This service has been wonderful I really appreciate all of their hard work and support I am thankful for them Kevin was my tech and he was so very helpful and patient he got my computer up and running in no time and he fixed all of my problems
PETER MARTIN DID A SUCCESSFULL JOB ON MY SYSTEM. I AM HAPPY WITH THE SERVICES. THANK YOU!. THIS IS A FIRST TIME THE COMPUTER WAS OPTIMIZED AND IT IS WORKING ABSOLUTLY FINE
Technician Roman did a fantastic job ridding my computer of a Trojan that was disabling my computer! He was so efficient and patient and knowledgeable!
I appreciate all your help. Thanks for being there kevin martin...
WAS VERY THOROUGH WITH THE EXPLANATION OF WHAT HE WAS GOING TO INSTALL IN MY PC TO FIX PROBLEMS THAT i HAD NO IDEA WAS HAVING. ASK FOR KEVIN AS HE'S THE BEST TECHNICIAN. HE FOLLOWS THROUGH AT THE END OF HIS SUPPORT. THANK YOU KEVIN!;-}
Very thorough, did an *excellent* job explaining the situation & fixing things for mt computer. Thanks!
I REALLY APPRECIATED HIS HELP WITH MY PROBLEM. HE IS VERY KNOWLEDGEABLE. I COULD NEVER HAVE DONE IT WITHOUT HIM.
His services are very comprehensive and easy to understand. By kevin martin and mack walter...
Truly a BLESSING in the help of this site. Excellent tech on Kevin martin and chris jones. Thank you so much.
KEVIN MARTIN WAS A PLEASURE TO DEAL WITH ON THE PHONE FOR SUPPORT. KEVIN MADE MY PHONE CALL RELAXING WITH HIS ASSISTANCE.IM SO HAPPY KEVIN WAS THERE TO HELP, MY 2018 ANGEL.
Kevin Martin was great in handling my problem... I think he deserves a raise. He is very good at what he does... so please give him a raise he deserves it..
Kevin martin incredible, very helpful and knowledgeable. Would recommend him to anyone! Very patient and makes you feel at ease
From the business
Get 24x7 Online Technical Support by ITz Support. Call Toll free no. +1-855-688-7400 for best tech support services. Ring and grab IT Technical Support services now.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members