ITZSupportReviews 155

Very helpful very frindly fixed the problem in very little time bryan woods is very nice and made for sure i understood what he was doing and telling me. I thank them for fixing my computer

VERY EXPRESSIVE, CLEAR AND KNOWLEDGEABLE IN HIS PRESENTATION! Mr. Wells has a plesant personality which makes it easier for the customer and the tech to understand what is taking place in customer's computer. I dont usually find this type of temperment in other techs in past years. He made an otherwise unplesant, frustrating experience a little more eaiser to accept by his mannerisms.

A very helpful technician who was sympathetic with my problem. Jacob was very helpful and answered all my questions in a timely manner.

PARKER WAS VERY NICE. EXPLAINED EVERYTHING SO THAT I COULD UNDERSTAND. HE IS RATHER CUTE IN HIS APPROACH.

They state there is a virus and call to fix. How could they possibly know this if they didn't create it. Sad they prey on the elderly. I am recommending to post this scam to Facebook, contact the authorities and your congressman.

FTC - https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Parker was extremely helpful and done an excellent job explaining the problem I was having. Kind and patient with me. He is extremely knowledgeable in the software & how to fix the problem and computer issue.

A pop up comes up on your computor saying you have a virus and you must call the number on the pop up. Then they SCAM you into $999.99 worth of crap security and support. Yes, this happened to my 87 year old mother. There is a special place in HELL for you people!

KEVIN was very helpful. He answered all my questions and helped me with all the information I needed.

Parker Wells is absolutely awesome. He took care of the major problems that I was experiencing with my laptop computer

THANK YOU KEVIN YOU WAS SUCH A GREAT HELP WHEN I DID NOT NO WHAT TO DO. KEEP UP THE GREAT WORK THANK SO MUCH DAPHNE

Mr kevin martin did an wonderful job helping me fix my computer and took his time to explain everything to me while he did the work,, I really appreciate his time and understanding with me as well. And if I ever have problems again I have all his information saved so I can call him again. Thank you all for all your help..

Kevin was most informative, extremely friendly! And convinced me that this
Wasn't a Scam, which was hard to do! He's a very GOOD EMPLOYEE!

good work
ok job review
John was polite, know all the steps to take to fix my problem. I look forward to talking to him again.

Parker did a good job in relating all information in a waythat was understandable. He was kind and helpful.

KEVIN WAS UNDERSTANDING AND KNOWLEDGEABLE OF MY CIRCUMSTANCES. THANK YOU FOR THE MUCH NEEDED HELP...

Parker treated me with the utmost kindness and respect! He talked "to" me (not "at") me and left me feeling as if he would continue to assist me in the future! Parker... YOU ROCK! Thanks a MILLION! Blessings!

I am very happy he did a good JOb and very patieNst he good at his job AND VERY HELPFUL AND I UNDERSTOOD, NO COMPLAINTS AND PARKER DID A VERY GOOD JOB.

I was very insecure about what could happen with my computer. Parker put my fears to rest. I found my computer was out of warranty and Parker helped me put it back into warranty. Thank you again, Parker. Have your number now look out.

PARKER WAS VERY HELPFUL ANSWERED ALL MY QUESTIONS. HE MADE SURE I UNDERSTOOD WHAT HE WAS DOING STEP BY STEP.