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INYOPools.comReviews 413

3.1
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INYOPools.com Reviews Summary

INYOPools.com has a rating of 3.1 stars from 413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with INYOPools.com most frequently mention customer service, great price and fast delivery. INYOPools.com ranks 4th among Swimming Pool sites.

service
73
value
78
shipping
78
returns
23
quality
73
Georgia
1 review
0 helpful votes
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GOOD, Quick delivery. A bit expensive for product but overall, solved my issue with heater. TY

Date of experience: May 17, 2023
Michigan
1 review
0 helpful votes
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Easy simple on line shopping and recieved my pool robot cleaner in 3 days. I saved $500 by purchasing this product on line. The pool company wanted that much more. I'm very pleased. Great shopping experience!

Date of experience: May 17, 2023
Colorado
1 review
0 helpful votes
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From the first order I made everything arrived nicely packaged and quick delivery. Second order as quick as the first. Again, fast and efficient and wonderfully packaged for shipping. Thanks, Jim.

Date of experience: May 16, 2023
Virginia
1 review
0 helpful votes
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Fit perfect
May 16, 2023

Sent pics of my pool and needed rail caps, Ordered what they recommended, got 14, The fit was perfect made the pool look brand new, very satisfied, totally recommend

Date of experience: May 16, 2023
New York
1 review
0 helpful votes
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Excellent Experience
May 16, 2023

I was able to easily find the correct replacement motor for my pump - and the process to find the recommended maintenance kit couldn't have been easier.

Quick shipping and information videos -- a wonderful experience.

Date of experience: May 16, 2023
Missouri
1 review
0 helpful votes
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Multi port vavle rebuild kit
May 16, 2023

The multi port valve rebuild kit was received quickly and well protected.

Date of experience: May 16, 2023
New York
1 review
0 helpful votes
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Review
May 16, 2023

Excellent service. Received delivery well before expected delivery date.

Date of experience: May 16, 2023
Georgia
1 review
0 helpful votes
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On time
May 16, 2023

Delivered when scheduled. However, it was left outside without cover and it rained. Cardboard box was wet and soft but appears undamaged.

Date of experience: May 16, 2023
Nevada
1 review
0 helpful votes
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Poor packing for this item.
May 16, 2023

The item came in a plastic bag (no box) - had no protection and the top screen was crushed. I pushed most of the screen back out - but about 1/3 of the edge I left 'as is' for fear of me breaking the screen.

Date of experience: May 15, 2023
Missouri
2 reviews
0 helpful votes
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I needed to replace a pool motor. Their autobot application worked but I wanted a person to talk to. It was hard to find their phone number but once I did, they answered after a series of messages and being on hold. They want to push to automation as much as possible. I spoke to a knowledgeable person who steered me to the right part. But they can't take your order. You have to enter the part number and go through their online site.
I looked at the motor online and it gave me a link to a variable-speed motor which is more energy efficient. I returned to the site and avoided the Autobot by selecting a "something else" option. That agent was especially helpful and patient. They asked questions I didn't even know needed asking. I sent them pictures of the motor/pump assembly and they found the answer on whether the pump was a high or medium flow so I got the right parts. They sent me links and a parts diagram to help. Great price. The ground delivery option was too slow for a pool without a motor so I upgraded to a 3-day delivery. We'll see when it comes.

Date of experience: May 15, 2023
District of Columbia
1 review
0 helpful votes
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I am not displeased!
May 15, 2023

The webpage was easy to browse and the pricing was competitive. I would shop here again without hesitation.

Date of experience: May 15, 2023
Virginia
1 review
1 helpful vote
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After installing pump motor, it SCREAMS. No water is leaking but it is VERY LOUD. Called customer service, they are sending an email to start my warranty claim, hopefully it isn't too difficult.

Date of experience: May 15, 2023
Florida
1 review
0 helpful votes
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Pool robot
May 15, 2023

Great product, much lighter and easier to use than our recently deceased 10 year old Dolphin. The filter basket is a great improvement over the old system which dropped dirt into the clean pool when you pulled it out after a cleaning.

Date of experience: May 15, 2023
Kentucky
1 review
0 helpful votes
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Fast and Responsive
May 15, 2023

I found it very simple to find the replacement motor needed for my pool. I have the new motor installed and it works great. Additionally, they were cost competitive - especially against the local pool store.

Date of experience: May 15, 2023
Florida
1 review
0 helpful votes
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Very Informative, pleasant, and helpful. Had my prat in a couple of days, I fixed my pool in minute. Infor

Date of experience: May 15, 2023
Alabama
1 review
0 helpful votes
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Happy Camper
May 13, 2023

I received exactly what I ordered and just in time!

Date of experience: May 13, 2023
Virginia
1 review
0 helpful votes
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Excellent Service
May 12, 2023

A little pricey, but delivered quickly. Thanks for your response.

Date of experience: May 12, 2023
Minnesota
1 review
0 helpful votes
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The part didn't work for us
May 12, 2023

We ordered only the part the that was broken but the part received didn't fit with the related parts it needed to. We need to return this part.

Date of experience: May 12, 2023
Georgia
1 review
0 helpful votes
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Still waiting for a receipt
May 11, 2023

The flow switch came very swiftly and it is exactly what I ordered!
My only problem is I need a receipt!
The chat I tried apparently didn't work? ‍

Date of experience: May 11, 2023
New Jersey
1 review
0 helpful votes
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Pool parts
May 11, 2023

Found parts for my pool. Great site. Would recommend using this seller. Thank you

Date of experience: May 11, 2023