INYOPools.com has a rating of 3.1 stars from 413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with INYOPools.com most frequently mention customer service, great price and fast delivery. INYOPools.com ranks 4th among Swimming Pool sites.
I had trouble finding a specific part for my inground pool. The only place I could find it was at Inyo. The shipping was super fast and the part fixed my pool right up! Thank you so much Inyo! This is why I keep coming back to time and time again! Keep up the great work!
2 broke edges on the diffuser unopened package pieces still in the bag.
The website help me narrow down a search. I use the Web chat to talk to one of the technical support experts regarding seal replacement kits. Overall great experience. The pump arrived when promised.
I was in need of a heat exchanger for a swimming pool heater and was able to locate one with INYOPools.com they shipped the item quickly so we could get the pool heater back in service.
I received my shipment in a very reasonable time and the cost was reasonable.
I have requested a return authorization as I ordered the wrong size but haven't received notification yet.
On line ordering was easy. Found what I needed quickly and delivery was fast
$6 dollars for a drain plug o-ring REALLY! That's some mark up on a $0.80 o-ring at Poolweb.com or $1.49 at Leslie's
Fast and easy...will definitely shop here again! Pleasant experience.
Parts was easily found, not all parts that were needed was not available. It was nice that the company put the unit that was not available to a location indicating they will contact you as soon as the part comes available. Waiting for company to indicate part is in. It has been 3 weeks and no indication of part availability. So we contacted the pump company directly and was able to get part quicker, back order parts should be available quicker
Mighty Mammoth pump, chated with helpful person who directed me to a likely part. I ordered it, it was shipped quickly and seemed like a perfect fit, not the case, (I suspected it might not fit perfectly) anyway with some fancy dremel tool work got it to fit. Pool should be ready in time for summer use.
Price was right, transaction went smoothly, would use again if needed.
It went well. But I didn't realize I ordered the wrong size.
Ordering was easy and delivery fast. Follow up email received to confirm delivery.
Web site is user friendly, prices were better than other pool supply companies, timely delivery.
Looking up items and placing the order was simple and easy. My only complaint is that only a chat option is available for questions. I would prefer a phone call.
I am inexperienced in pump motor replacement but pretty competent with technical DIY projects. Between the customer service rep's help on what to order and the help videos on their site, I fixed my pool pumps without a hitch. I saved $3,200 in cash (I had about 3 hours of my labor) compared to the pool company's estimate. I would do business with INYOPools again.
Rebuilding 13 year old pool. Inyopools had all my parts in stock and shipped them quickly. Saved us thousands of bucks over a new pool. I never thought I could find replacement parts and actually found upgraded resin parts. Great experience!
I knew what I needed to order. Inyo provided a fair price and easy ordering process. The order was received within a week and email notices let me know how soon the delivery would be received.
Quick delivery of all the parts I needed. Unfortunately the main part had a "made in China" sticker on it. Should be half the price in this case.