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INYOPools.comReviews 413

3.1
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INYOPools.com Reviews Summary

INYOPools.com has a rating of 3.1 stars from 413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with INYOPools.com most frequently mention customer service, great price and fast delivery. INYOPools.com ranks 4th among Swimming Pool sites.

service
73
value
78
shipping
78
returns
23
quality
73
Florida
1 review
0 helpful votes
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Inyo is the best!
March 23, 2023

I had trouble finding a specific part for my inground pool. The only place I could find it was at Inyo. The shipping was super fast and the part fixed my pool right up! Thank you so much Inyo! This is why I keep coming back to time and time again! Keep up the great work!

Date of experience: March 23, 2023
Virginia
1 review
0 helpful votes
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Broken on Arrival
March 21, 2023

2 broke edges on the diffuser unopened package pieces still in the bag.

Date of experience: March 21, 2023
Tennessee
1 review
0 helpful votes
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Replace pool pump motor
March 20, 2023

The website help me narrow down a search. I use the Web chat to talk to one of the technical support experts regarding seal replacement kits. Overall great experience. The pump arrived when promised.

Date of experience: March 20, 2023
Indiana
1 review
0 helpful votes
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Quick Response
March 20, 2023

I was in need of a heat exchanger for a swimming pool heater and was able to locate one with INYOPools.com they shipped the item quickly so we could get the pool heater back in service.

Date of experience: March 20, 2023
Louisiana
1 review
0 helpful votes
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Pool pump
March 20, 2023

I was a blessing for us to pay so much less than a business was asking and install ourselves

Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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Filter screens
March 20, 2023

I received my shipment in a very reasonable time and the cost was reasonable.

Date of experience: March 19, 2023
Georgia
1 review
0 helpful votes
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Return filter
March 19, 2023

I have requested a return authorization as I ordered the wrong size but haven't received notification yet.

Date of experience: March 19, 2023
Florida
1 review
0 helpful votes
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Easy ordering
March 18, 2023

On line ordering was easy. Found what I needed quickly and delivery was fast

Date of experience: March 18, 2023
Texas
2 reviews
0 helpful votes
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Over priced o-ring
March 15, 2023

$6 dollars for a drain plug o-ring REALLY! That's some mark up on a $0.80 o-ring at Poolweb.com or $1.49 at Leslie's

Date of experience: March 15, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent service
March 15, 2023

Fast and easy...will definitely shop here again! Pleasant experience.

Date of experience: March 14, 2023
New York
1 review
0 helpful votes
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Parts needed
March 14, 2023

Parts was easily found, not all parts that were needed was not available. It was nice that the company put the unit that was not available to a location indicating they will contact you as soon as the part comes available. Waiting for company to indicate part is in. It has been 3 weeks and no indication of part availability. So we contacted the pump company directly and was able to get part quicker, back order parts should be available quicker

Date of experience: March 14, 2023
Nebraska
1 review
0 helpful votes
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Pump Part
March 12, 2023

Mighty Mammoth pump, chated with helpful person who directed me to a likely part. I ordered it, it was shipped quickly and seemed like a perfect fit, not the case, (I suspected it might not fit perfectly) anyway with some fancy dremel tool work got it to fit. Pool should be ready in time for summer use.
Price was right, transaction went smoothly, would use again if needed.

Date of experience: March 12, 2023
Mississippi
1 review
0 helpful votes
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Pool parts
March 12, 2023

It went well. But I didn't realize I ordered the wrong size.

Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
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Great experience
March 11, 2023

Ordering was easy and delivery fast. Follow up email received to confirm delivery.

Date of experience: March 11, 2023
Texas
2 reviews
1 helpful vote
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Good Experience
March 9, 2023

Web site is user friendly, prices were better than other pool supply companies, timely delivery.

Date of experience: March 9, 2023
Pennsylvania
1 review
0 helpful votes
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Looking up items and placing the order was simple and easy. My only complaint is that only a chat option is available for questions. I would prefer a phone call.

Date of experience: March 9, 2023
Georgia
1 review
0 helpful votes
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Replaced Pool Pump Motors
March 8, 2023

I am inexperienced in pump motor replacement but pretty competent with technical DIY projects. Between the customer service rep's help on what to order and the help videos on their site, I fixed my pool pumps without a hitch. I saved $3,200 in cash (I had about 3 hours of my labor) compared to the pool company's estimate. I would do business with INYOPools again.

Date of experience: March 8, 2023
Florida
1 review
0 helpful votes
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Surprised by parts availability
March 8, 2023

Rebuilding 13 year old pool. Inyopools had all my parts in stock and shipped them quickly. Saved us thousands of bucks over a new pool. I never thought I could find replacement parts and actually found upgraded resin parts. Great experience!

Date of experience: March 8, 2023
Florida
1 review
0 helpful votes
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Trouble Free Process
March 7, 2023

I knew what I needed to order. Inyo provided a fair price and easy ordering process. The order was received within a week and email notices let me know how soon the delivery would be received.

Date of experience: March 7, 2023
New York
1 review
0 helpful votes
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All the correct parts
March 7, 2023

Quick delivery of all the parts I needed. Unfortunately the main part had a "made in China" sticker on it. Should be half the price in this case.

Date of experience: March 7, 2023