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Indigo Pet CoReviews 103

2.3
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Indigo Pet Co Reviews Summary

Indigo Pet Co has a rating of 2.3 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indigo Pet Co most frequently mention customer service, tracking number and suction cup. Indigo Pet Co ranks 8th among Charity sites.

service
42
value
42
shipping
40
returns
40
quality
40
This company does not typically respond to reviews
GB
1 review
1 helpful vote
Follow Hanna M.
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Supper Service!
February 26, 2021

My Husky teeth were yellow and her breath smelled really bad before using this toothbrush. Now I don't mind her doggy kisses. It was very easy to use and strong enough to withstand her wolf like bites. She seemed to enjoy the flavor as well. I would recommend this to anyone who has trouble brushing their dog's teeth with a regular dog toothbrush and toothpaste. You just put some tooth paste on the brush and let your dog chew on it for 5-6 minutes.

Date of experience: February 26, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Hanna,

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that our toothbrush has made such a difference for your Husky, both in appearance and freshness. It’s great to know it was easy to use and strong enough to handle her wolf-like bites, and that she enjoyed the flavor too!

We’re so glad to have helped make doggy kisses more enjoyable. If you have any other feedback or need assistance, don’t hesitate to reach out. Thank you for recommending our product—it means the world to us!

Best regards,
The IndigoPetCo Team

New York
1 review
2 helpful votes
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I love being able to have my dog on a blanket I bought this blanket for my boyfriend who is active military and left his pup in the care of his brother across the United States. He was really missing him so I got this blanket so he can snuggle him from 2,500 miles away and he LOVES it! It was so special to surprise him with it:

Date of experience: February 26, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Alex,

Thank you for sharing such a heartwarming story! We’re so glad to hear that the blanket brought comfort and joy to your boyfriend while he’s away serving our country. It’s wonderful to know that it’s helping him feel closer to his beloved pup, even from 2,500 miles away.

Your thoughtful gift truly made a difference, and we’re honored to have played a small part in such a special surprise. If you ever need anything else, we’re here for you!

Best wishes,
The IndigoPetCo Team

New Jersey
1 review
1 helpful vote
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Excellent service
February 26, 2021

Best gift ever! It took a while to ship which i was expecting, once it got here i she's a couple tears. I love it so much. Thank you do to artist for making my handsome guy so perfect

Date of experience: February 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Jeremy,

Thank you so much for your heartfelt feedback! We’re delighted to hear that your gift brought such joy and perfectly captured your handsome guy. While we regret the wait, we’re thrilled it was worth it in the end.

Your kind words mean the world to our team and the artist who worked on your piece. If you ever need anything else or have more special memories to create, we’d be honored to help!

Warm regards,
The IndigoPetCo Team

California
1 review
1 helpful vote
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Fast Delivery
February 26, 2021

Best mug ever Im obsessed with mine it's honestly one of my favorite things I've ever bought. My pup coco is the light of my life and having her on my coffee mug makes me so happy every morning! Thank you so much!

Date of experience: February 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Amanda,

Thank you for sharing such a wonderful review! We’re thrilled to hear that your mug featuring Coco has brought so much joy to your mornings. It’s truly special to have a daily reminder of the light she brings to your life, and we’re so happy to have been a part of that.

If there’s anything else we can do for you, don’t hesitate to let us know. Thank you for choosing us to create something so meaningful!

Warm regards,
The IndigoPetCo Team

Ukraine
1 review
2 helpful votes
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Recommended to Everyone
February 26, 2021

My mom loves it! This blanket is amazing! This was for my mom after we gave our dog of 10 years to our friends in another state. This dog was getting old and needed to be an only dog so it worked out better but my mom loved this surprise when we showed her. The blanket is so soft. We got a queen.

Date of experience: February 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear James,

Thank you for sharing such a touching story! We’re so glad the blanket brought joy to your mom during such a bittersweet transition. It’s wonderful to know that it’s not only a meaningful keepsake but also soft and cozy.

Your thoughtful gift truly shows how much you care. If you ever need anything else or have another special surprise in mind, we’d be delighted to help!

Warm regards,
The IndigoPetCo Team

California
1 review
2 helpful votes
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The material is definitely durable, she still has puppy teeth which shred other rubbery toys. It's easy to clean and easy to add more toothpaste to, hoping she will grow into it more, very pleased overall with the purchase.

Date of experience: February 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Rolph,

Thank you for your great feedback! We’re so glad to hear that the durable material is holding up well against those sharp puppy teeth and that the toy is easy to clean and refill with toothpaste. It’s fantastic to know you’re pleased with your purchase, and we’re confident your pup will enjoy it even more as she grows.

If you have any questions or need further assistance, feel free to reach out. We appreciate your support!

Best regards,
The IndigoPetCo Team

New York
1 review
1 helpful vote
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Love This Service
February 26, 2021

My boyfriend loves it I got this for my boyfriend for his birthday and we absolutely love it! The picture came out perfect and it's super soft!

Date of experience: February 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Phillip,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the gift was a hit for your boyfriend’s birthday and that you both love it. It’s great to know the picture turned out perfectly and the softness added an extra touch of comfort.

We’re honored to have been part of such a special celebration. If you ever need anything else, don’t hesitate to let us know!

Warm regards,
The IndigoPetCo Team

Illinois
5 reviews
2 helpful votes
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Excelent!
February 26, 2021

I do not feel comfortable giving my dog rawhide chews and so purchased this toy as an alternative. I rub a couple of lines of peanut butter across the bristles and put it in the freezer. When frozen I give the toy to my dog who loves to gnaw on the bristles to get to the peanut butter. I can even hear him grinding his teeth against the bristles. When the peanut butter is gone he stops chewing on the toy.

Date of experience: February 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Angelita,

Thank you for sharing your creative and thoughtful use of our toy! We’re so glad it’s been a great alternative to rawhide chews and that your pup enjoys gnawing on it for the peanut butter treat. Freezing it is such a clever idea to make it even more engaging!

It’s wonderful to hear that it’s helping satisfy his chewing instincts while being a fun and safe option. If you have any more tips or need assistance, we’d love to hear from you. Thank you for choosing us for your pup’s needs!

Best regards,
The IndigoPetCo Team

New Jersey
1 review
1 helpful vote
Follow Tom S.
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My 7 month old puppy will not hold still to get his teeth brushed, and tried to eat the toothbrush instead. This is a great way for my pup to brush his own teeth and really get in there. Cleaning it was pretty easy too.

Date of experience: February 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Tom,

Thank you for sharing your experience! We’re so glad to hear that our product has made brushing your pup’s teeth easier and more effective, especially since traditional methods can be such a challenge with energetic puppies. It’s great to know your pup is enjoying it and really “getting in there”!

We’re also happy to hear that cleaning the toy was a breeze. If you have any other feedback or questions, feel free to reach out. Thank you for choosing us to help care for your furry friend!

Best regards,
The IndigoPetCo Team

Bangladesh
1 review
1 helpful vote
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Superb service
February 25, 2021

This toy is very durable, my teething pup will destroy toys in few days but not this one! She loves when we add peanut butter to it she will chew on it for hours! She also loves the squeaker! It comes with a brush to apply the peanut butter etc will definitely buy this toy again!

Date of experience: February 24, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Raymond,

Thank you for your wonderful review! We’re thrilled to hear that the toy is holding up against your teething pup’s chewing and that it’s keeping her entertained for hours, especially with the added peanut butter treat. The squeaker feature is always a hit, and we’re so glad she loves it too!

We’re delighted that the included brush made applying peanut butter easy for you. Knowing you’d buy the toy again means so much to us. If you have any other feedback or need assistance, don’t hesitate to reach out!

Best regards,
The IndigoPetCo Team

Bangladesh
1 review
1 helpful vote
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Best gift ever
February 24, 2021

My husband loves it I bought this blanket for my father who is having a very hard time with the recent passing of our beloved dog. He said it is the best gift he has ever received and wraps himself up in it every night. The blanket is very soft. Now that I am sure of the quality I will be ordering other blankets.

Date of experience: February 24, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Allan,

Thank you for sharing such a heartfelt story. We’re truly honored to know that the blanket brought comfort to your father during such a difficult time. It’s wonderful to hear that he cherishes it and finds solace wrapping himself in its softness.

Your kind words about the quality mean a lot to us, and we’re so glad it exceeded your expectations. If you need assistance with future orders, please don’t hesitate to reach out. Thank you for trusting us to create something so meaningful.

Warm regards,
The IndigoPetCo Team

California
1 review
0 helpful votes
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The suction cup on the toy would not suction & I sent two emails to the company with no response. Now I have a toy that we cannot use

Date of experience: February 22, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Tanishia,

We sincerely apologize for your experience with the suction cup toy and the lack of response from our team. It’s frustrating to have a product that doesn’t work as expected, and we deeply regret the inconvenience caused.

Please email us again at contact@indigopetco.com with your order details, and we’ll prioritize resolving this issue for you. Whether it’s troubleshooting, a replacement, or another resolution, we’re committed to making this right.

Thank you for your patience and for bringing this to our attention. Your feedback helps us improve, and we hope to earn back your trust.

Sincerely,
The IndigoPetCo Team

New York
1 review
0 helpful votes
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Amazing Service
February 21, 2021

I usually don't waste my time writing reviews, but my dog Watson picked up on this toy/toothbrush immediately. He went to town on it when I added some chicken flavored toothpaste. We just started using so hopefully this benefits his oral health as designed. I thought this was kind of expensive, but it had proven totally with it.

Date of experience: February 21, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Raymond,

Thank you for taking the time to share your experience—we’re thrilled to hear that Watson is loving his new toy/toothbrush! It’s great to know he took to it right away, especially with the chicken-flavored toothpaste, and we’re confident it will support his oral health as intended.

We truly appreciate your feedback and are delighted that you’ve found the product to be worth the investment. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us for Watson’s care!

Best regards,
The IndigoPetCo Team

New York
1 review
1 helpful vote
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Excellent Toys
February 20, 2021

I really enjoyed the fact that these toys do not have cotton stuffing on the inside. With my dog being an aggressive chewer, she manages to destroy anything/everything that has cotton stuffing on the inside. These have been so fun and my dogs go to for toys to play with. She truly enjoys them and acts like a nut while playing with them. They have held up much better than I thought!

Date of experience: February 18, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Gina,

Thank you for sharing your wonderful feedback! We’re so glad to hear that the toys have been a hit with your aggressive chewer and that you appreciate the no-stuffing design. It’s great to know they’ve held up better than expected and brought so much joy and excitement to your pup’s playtime.

If there’s anything else we can do for you or your furry friend, don’t hesitate to reach out. We love hearing about happy pups enjoying our products!

Best regards,
The IndigoPetCo Team

Bangladesh
1 review
1 helpful vote
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Really good quality
February 5, 2021

The quality is very good, the suction is on the ground, I myself pull not to move, do not need me to teach him how to play, it plays particularly happy, later do not have to worry about it at home boring! You can stuff the ball with dog food. I like this toy very much.

Products used:

Toys

Date of experience: February 3, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Ava,

Thank you for your kind words! We’re so glad to hear that the toy is holding up well and that your pup is enjoying it so much. It’s great to know the suction works effectively and that your dog took to playing with it right away. Using it as a treat dispenser is a fantastic idea to keep your pup entertained and happy!

We’re thrilled you love the toy and hope it continues to bring joy to your furry friend. If you ever need assistance, feel free to reach out.

Best regards,
The IndigoPetCo Team

Illinois
1 review
0 helpful votes
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I have a two year old power chewer golden retriever. I generally do not give her soft toys because she takes the stuffing and squeakers out and leaves stuffing and dead body parts everywhere. Because these do not have stuffing, she hasn't destroyed them yet. It's been over a month.

Date of experience: January 29, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Anson,

Thank you for sharing your experience! We’re so happy to hear that the no-stuffing design has been a game-changer for your two-year-old power chewer. It’s great to know the toys have held up for over a month—especially with such an enthusiastic pup!

Your feedback reassures us that our products are making a difference for dogs like yours. If you have any questions or need further assistance, don’t hesitate to reach out. We’re thrilled to be part of your golden retriever’s playtime!

Best regards,
The IndigoPetCo Team

Bangladesh
1 review
1 helpful vote
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Practical and Compact
January 29, 2021

Practical and compact. Pay Attention to the amount of water that is limited enough for the 350ml version. But there is no loss of water so in principle it replaces a bigger bottle.
Nice finish, hard plastic with good quality

Date of experience: January 28, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Theresa,

Thank you for your thoughtful review! We’re glad to hear that you find the product practical and compact. The efficient design and lack of water loss make it a great alternative to larger bottles, and we’re pleased it’s working well for you.

We also appreciate your feedback on the 350ml size—it’s helpful for others considering the best option for their needs. If there’s anything else we can assist you with, feel free to reach out.

Best regards,
The IndigoPetCo Team

Bangladesh
1 review
0 helpful votes
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Good Toys
January 28, 2021

My dog absolutely loves this toy. He played with it for hours this evening. It stays in one spot and is super durable and sturdy. Would recommend to anyone that needs a new dog toy.

Date of experience: January 26, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Haseika,

Thank you for sharing your feedback! We’re thrilled to hear that your dog loves the toy and had such a fun time playing with it. Knowing it’s durable, sturdy, and stays in place is exactly what we strive for in our designs.

Your recommendation means the world to us, and we’re so glad your pup is enjoying their new favorite toy. If you have any other questions or need assistance, don’t hesitate to reach out!

Best regards,
The IndigoPetCo Team

Bangladesh
1 review
0 helpful votes
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Good Day
January 27, 2021

Tank is obsessed! He has been playing with this toy non stop since we got it last week have to say didn't have the highest hopes for this but I'm really glad I gave it a chance. Highly recommended.

Date of experience: January 25, 2021
Erika l. Indigo Pet Co Rep
7 months ago

Dear Ava,

Thank you for your wonderful feedback! We’re so happy to hear that Tank is obsessed with his new toy and has been enjoying it non-stop. It’s always great to exceed expectations, and we’re thrilled that you gave it a chance and are so pleased with the results.

Your recommendation means a lot to us, and we’re glad to know Tank is having such a great time. If you ever need assistance or have more feedback, feel free to reach out—we’re here to help!

Best regards,
The IndigoPetCo Team

Pakistan
1 review
1 helpful vote
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Get product in 2 days
January 24, 2021

Text: Works so good for getting my pugs hair off!
I have three pugs that get their furs all over my clothes and furniture. Nothing has ever really worked at getting their hair off until this. I never take the time to write reviews but I really want to say thank you because this product has really helped me

Date of experience: January 24, 2021