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iKeylessReviews 533

3.2
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iKeyless Reviews Summary

IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.

This summary is generated by AI, based on text from customer reviews

service
62
value
63
shipping
61
quality
62
Wisconsin
1 review
0 helpful votes
Follow Cliff B.
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I ordered a key fob for my 2002 Trailblazer. The fob was a GM fob, not an after market product. It programmed to my truck on the first try. It came with fool proof instructions and Sarah provided excellent customer service. She answered every question I had and was very nice. I saved about $50 by going to Ikeyless.com. I highly recommend them. Order *******.

Date of experience: December 16, 2015
Texas
1 review
0 helpful votes
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Replacement key
December 15, 2015

Great experience. Security was a great. Communication with Stacy was very good.

Date of experience: December 15, 2015
Pennsylvania
1 review
0 helpful votes
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Better then the dealership
December 15, 2015

Got a key from I Key for my Rav 4 the dealership wanted $245.00 for one key. The key from I key was $24.00 and got it cut at the hardware store for $1.25. If you need a key I Key the place outstanding service

Date of experience: December 15, 2015
Louisiana
1 review
0 helpful votes
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Satisfied customer
December 14, 2015

Recently I purchased a remote key for my vehicle and it came with instructions on how to program it using the on board computer in my vehicle. The local GM dealership wanted 3 times the price that ikeyless was asking for it and they would have to charge me $87 to program it.
With the self instructions that came with the key. I saved myself some hard earned money.
Would recommend this to others if they require a new remote entry key

Date of experience: December 14, 2015
New Mexico
1 review
0 helpful votes
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Great Customer Experience
December 9, 2015

I ordered a remote control from iKeyless and was thouroughly satisfied with the service I received from them. My order arrived in record time and the remote was very simple to program. I literally had it installed in less than a minute! Great service!

Date of experience: December 9, 2015
Oklahoma
1 review
0 helpful votes
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Web site is really well done
December 9, 2015

I was looking for another keyless entry remote for my H3 Hummer. I found exactly what I needed and very quickly. Amanda W followed up with me about my buying experience which showed me that iKeyless is interested in providing a quality buying session. Thanks for your efforts iKeyless and Amanda W. This was
My order # *******

Date of experience: December 8, 2015
Georgia
1 review
0 helpful votes
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Survey
December 9, 2015

Amanda ~It was easy to negotiate the web page. I found the product I needed quickly. The pictures of the actual remote was extremely helpful.

Date of experience: December 8, 2015
Georgia
2 reviews
0 helpful votes
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Good
December 7, 2015

The remote that I received from I keyless was in good shape. It was however, ten years old, as was the vehicle.

Date of experience: December 6, 2015
Virginia
1 review
1 helpful vote
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The KEY to success is efficiency!
November 26, 2015

My experience from selecting, to purchasing, to receiving product, was excellent. I received a follow-up email from Stacey which was curteous and appreciated.
Not much more to say other then I am a satisfied customer.
Otder# *******

Thank you
-Will

Date of experience: November 25, 2015
Texas
1 review
0 helpful votes
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Monya is awesome
November 24, 2015

Monya showed a very high professional level on consumer service skills by answering questions and solving customer issues. She made the process enjoyable, quick and easy. The experience was very gratifying. This is the way all customer service should be.
Thanks for assigning me Monya

Date of experience: November 24, 2015
Illinois
1 review
0 helpful votes
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New Key fob for 2003 Dodge
November 20, 2015

I am very pleased. The fob works great. The help I received to get the fob working was great. I used live chat and got great advice that worked! Thanks so much for a good product and great service!
>

Date of experience: November 18, 2015
Massachusetts
1 review
1 helpful vote
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Great service fro iKeyless
November 20, 2015

Thank you Sarah for the fast and super service for my replacement key case
It was a very pleasant experience with iKeyless
I will recommend everyone to you company
Thanks mike

Date of experience: November 18, 2015
Pennsylvania
1 review
0 helpful votes
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Recommend
November 18, 2015

Perfect service. Website was easy to navigate and order. Item received quickly. So easy. Follow up is exceptional. Thanks, Monya!

Date of experience: November 17, 2015
Pennsylvania
1 review
0 helpful votes
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Happy to recommend this remote--cheaper than our dealer and easy to program. Thanks Sarah!

Date of experience: November 16, 2015
New Jersey
1 review
0 helpful votes
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Excellent Service
November 13, 2015

I was very happy with the service I received from this company. I would definitely recommend them to my friends and family. Thank you Amanda for your company's effort!

Date of experience: November 12, 2015
Colorado
1 review
0 helpful votes
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Great product
November 11, 2015

I wasn't sure of the exact keyfob I needed to match my car and Amanda was extremely helpful in helping me to get the right product. She was efficient and knowlegeable. Keyless fob was sent and received within 2 days of placing my order. Will definitely us you again for future needs as well as recommend you to my friends. Thanks for the great customer service, Amanda.

Date of experience: November 11, 2015
Arkansas
1 review
0 helpful votes
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Clicker for Ford Explorer
November 11, 2015

I ordered a new clicker for my Ford Explorer. I was able to sync it with my vehicle by watching the video. I put a new battery in my old clicker and was able to sync it as the same time, so now I have two clickers.

Date of experience: November 10, 2015
New York
1 review
1 helpful vote
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Key fobs & key purchase
November 8, 2015

I recently purchased two key fobs and a new key for my 2006 Subaru Legacy. The locksmith had no concerns when cutting and programming. IKeyless Customer Representative Monya was very prompt and courteous in her follow-up to me regarding my purchase (*******) and experience. My only disappointment was the 2 key fobs looked very used. Website was easy to navigate and ordering process was straightforward as well. I received my order promptly and several days before estimated deliver. I would recommend iKeyless for your key and key fob needs.

Date of experience: November 8, 2015
Ohio
2 reviews
0 helpful votes
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Excellent customer service
November 7, 2015

I ordered a set of gm remotes from ikeyless and recieved chrysler ones in the package after contacting Amada at i keyless she responded quickly on the shipping mistake. Yes i appreciate the way Amanda responded when i received the incorrect remotes that was fast turnaround. You should have received the incorrect ones back by now the gm ones worked fine thanks, i will do business in the future as need arises

Date of experience: November 6, 2015
Colorado
1 review
0 helpful votes
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Efficient!
November 7, 2015

Easy to order. Quick and convenient delivery. Thank you Amanda!

Date of experience: November 6, 2015

From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!


ikeyless.com
Louisville, KY, United States