IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
Amanda worked as hard as she could to make sure I was well taken care of. I had a little trouble with mailing the key to me and when I emailed for help, they responded quickly and resolved the issue at no extra cost.
Great customer service, I orders the wrong remote, and I was able to exchange no problems, thank you, I have ordered a couple remotes easy to program, and they work perfect
Had a great call with Monya, who went out of her way to help me!
Great TLC!
Order number *******.
I am a loyal customer now for sure!
Order *******. I am very satisfied with my purchase and my experience at ikeyless. Fast shipping and good communication. Monya was very helpful when I there was a problem with one of my remotes. A new remote was quickly sent to me and a shipping free shipping label was included. I will definitely do business with you again. Thank you.
The dealership told me they had never had one bought online that they could program but this one programmed easily. My son now has a key fob and is thrilled! I actually paid more to program it then I did for the fob! Thank you iKeyless and Monya for the excellent service! Order *******
I have been using iKeyless to obtain vehicle remotes to replace original manufactured remotes. I find their products to be very good and programming is straightforward. I highly recommend their products. A satisfied customer.
I was hesitant at first to order a new remote from someplace other than the dealer but the price was very good and I took the chance. It paid off because the remote was easy to program using the online video and took just a few minutes to complete. Thank you very much and I will definitely return for my future vehicle remotes.
I recently ordered (order #*******) a Keyless remote for my daughter's 2000 Maxima from iKeyless. It arrived quickly and the programming instructions were accurate. I would like to thank iKeyless and Amanda for a great buying experience!
I am extremely happy with the purchases that I have made on the site. Both of my purchases were for spare keys that were needed for my vehicles. When I took the keys to the dealership to get cut and programmed, I was told that the keys may not work for the vehicle. I was confident that there would be no problem, and I was right. If the time arises that I need another key, I will definitely buy from ikeyless again.
The shipping and product I recieved was great. Couldn't be happier with the product. The follow up from Sarah shows the care Ikeyless has for its customers. Thank you.
The replacement key fob I purchased from iKeyless is perfect. I'm pretty sure it has a greater range to my car then my OEM one with new batteries did. Fast shipping, and an excellent product. I'm glad I purchased from you guys, same OEM product, just at a much lower price than dealerships. Their customer support is also very friendly. Stacey emailed me a few weeks after owning a product I've purchased from here just to see how I was liking it. I definitely recommend checking iKeyless out!
Order number (*******)
I needed an extra key and remote for my recently purchased 2013 GMC sierra. The local hardware store wanted to charge 75.$ just for a chip key. My web search lend me to ikeyless. I got a Key and remote for around same price! The programing was easy and at no cost. The shipment was fast and I would recommend this company to my friends. Thanks Stacy. Order no. *******
Stacy was a big help to replace a keyset that had been lost.
We ordered a replacement thru iKeyless, received it within a few days but couldn't find the instructions. Sent an e-mail, quickly received a response with instructions and it worked great. Many Thanks
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I've ordered multiple times at iKeyless and find they are the most reasonably priced site for keys and key fobs. I highly recommend them for all things car keys and fobs for the best price and best service.
Thanks to Stacey for checking on things!
The keyless entry I ordered took no. Time to set up and was extremely easy.
I appreciate that.
Adele Farmer... order *******.
Programming instructions supposed to be included with automotive remote and transponder key. They weren't! Very difficult company to deal with. Plenty of others out there; give them a try before resorting to this outfit!
I had a fantastic experience with iKeyless. The price was super cheap and customer service is fantastic especially from a lady named Stacy. Shipping was also very quick for my order (*******).
My experience with you company has been very good Sarah helped me a lot and was very fast answering all my questions and concerns. I don't remember my account number
Ordering and receiving my products could not have been more seamless and with the help and assistance of Sarah the entire experience was great.
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!