The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I needed new catalytic converters for my 911. I looked everywhere. Porsche found me some exhausts in Germany, but it would be a 3 week wait. They had OEM replacements from Magnaflow, so I look forward to getting these installed. The prices from everyone were outrageous, but they had fair prices and then a 20% discount, WOOOO HOOOO. I ordered the cats and they were here in days. I can say, they were not "blowing hot air out of their butts", and delivered as promised. I highly recommend you search www.hottexhaust.com first and save your self some time and money. Thank you again, look forward to installing the cats.
I ordered ******* and got ******* mufflers I needed to put on my car so I could do a cruise but guess that isn't going to happen now
Very happy with the price and service, also was able to track my order all the way to my door, I will definitely order again.
Do not buy from this company! Total nightmare. They take your money and pull a David Copperfield on you. I can't believe they have not been shut down. Had to get PayPal involved. I bet I called 50+ times and NEVER did anyone answer. I sent 10+ E-MAILS... POOOOF... DAVID COPPERFIELD! Do what you will but don't say I didn't warn you.
Fast delivery! Had what I wanted for a great price. I'll see how the product is when I go and install it (magna flow cat back over land series)
I ordered a Stainless Steel exhaust, however what I received looks like it was assembled 4:30 on a Friday with leftover scrap piping with what looks like 20lbs worth of welds to fill in gaps from the extreme differences in pipe sizes. Top it off with the fact customer service is non existent as I've called twice and emailed over the course of a week and have yet to get a response.
I bough a California certified cat for my 2013 Ford explorer in 0ctober 21 2019, paid almost $600 for it and $200 to get it installed. My car kept having same problem (cat code) my mechanic told me it was a faulty cat, so I contacted H. E after severals attempts finally someone responded and asked me for some test results which my mechanic did thru a computer and submitted them to H. E. I was ask to take cat to a local manufacturer in San Fernando California just to be told the cat had burns marks so for that reason warranty was void? And that my car had misfires so on so fort, the guy at counter seemed to be determined to make look like that he knew more than my certified mechanic. Anyways no money back, no replacement no warranty. So frustrating not getting help I gave up dealing with these people. Finally I saw a video on YouTube how to clean the Cat and I cleaned my original, put it back in my truck and code went away and car running properly. Please think twice to buy from this company. This is my Order # *******
Ordered 3 months ago. They wont email me back and they wont call me back. Just want my money back and order from a different website
Had part for California qualifications and sent my part quickly. I also loved the price and fact I get a rebate and free returning to get rebate on convertor! I love to save money
I have dealt with this business many times over the years, and I always get the same results. Free shipping, actual intelligent advice, always the best price on Magnaflow products, always trying to help out where they can. I see reviews on here saying they want a refund and shipping takes too long but what else do you expect? We're in a PANDEMIC full of supply chain shortages. If they say a product is on backorder, it's because Magnaflow trusted them enough to tell them straight up about the delays. Any other distributor will lie to your face and tell you they have stock- WHICH IS IMPOSSIBLE IF THE MAGNAFLOW FACTORY ITSELF IS OUT OF STOCK! Use your brains people. If you can, ask for Oren or Valentina in customer service- they're awesome!
I was hesitant buying an exhaust online. So i called the 1 800 sales number. I spoke with a gentleman named John Grohovaz. Soon as I started talking to him I knew I would be buying my exhaust from them. John was polite, knowledgeable and answered all my questions with out hesitation. One of the best sales experience I have ever had keep up the great work John.
Thanks
Manny
TOOK $1000 on my CC, did not deliver Magnaflow exhaust. Contacted Magnaflow and the Part was discontinued years ago Magnaflow never received a PO from HOTEXHAUST. The don't answer the phone and Call block customers with complaints and forward it to voice mail. Once they have your $$ your call blocked! You will never reach another real person again. Orders outstanding. They don't return calls or Emails. Have filed a Compliant with CC VISA. Don't delay you complaint to your CC company. Hotexhaust will try and delay you past your recourse period with there BS. Call or Text Dan *******635 for more info
After months of this item being backordered through another site, I was able to order this through Hottexhuast.com and it was delivered in 3 business days. My only question is: Where the heck were you 3 months ago when I was attempting to get this part then?
Thank you.
Order 4 CATS over a month ago. 3 were delivered one is still on back order, I have no idea when it will be delivered. They hardly every answer the phone. When they do they lie about the delivery schedule. If you leave a message they NEVER return the call. Thy aren't even responding to my emails. I'm going to have to call my bank and lodge a dispute, Maybe that will get their attention. If you have ANY other choice about who to order from AVOID these guys!
Got a Great Discount 20% Off Super Fast Shipper
100% Satisfaction Great Communication Best Price On The Internet
I knew what exhaust I wanted and just googled the part number. Of all the places that had it for sale, hottexhaust Had a very comparable price but when I logged into the website They gave me a discount code immediately and it knocked the price down lower than any other website including eBay and Amazon. I researched the website hoping it was not a scam. Reviews were mixed but since they allowed me to pay with PayPal I assumed it would be safe. My exhaust was delivered about one week after it was ordered. I had an email with a tracking number 2 days after my order was placed. The package wasn't beat up or damaged at all. All the parts were there and I am happy with the purchase and the purchase experience.
These guys came in clutch when no one else would. I live in California and it's hard to get a catalytic converter at a great price with all the requirements for the state I live in. Thanks hott exhaust!
I've been researching the Magnaflow system for my 2009 Dakota 4.7 V8 a couple years now, so much that the price jumped $85. Of the 6 or 7 online companies, these guys offered a great deal and kept free shipping. They also made the use of the discount code very easy to understand and apply. The other places had code application on the confusing side. With this I expected a slow and unresponsive delivery. I was wrong about that, even with this coming from the west to east coast... was pleasantly surprised it got delivered quicker than est. And in good shape. Pulled the parts out of the box and it's all there and in good shape! So ended up paying less that I would have back in Jan. 2019 when I started looking! Would look to Hottexhaust again for future purchases, and suggest you do the same!
This company processed and shipped my order from stock in a day and it arrived at my door in Florida 3 days later. From Canada! Most companies I have delt with in the state take longer just to process the order. Also most companies especially on Ebay, dont stock anything they just order from someone else and have them ship the item. That tasks a long time sometimes. HottExhaust stocks what they sell and will tell you if they dont have it in stock. They had a winter sale going on and with the discount the price was excellent. They use Fedex (my fave) and it arrived with no damage. That alone was amazing. So if you need an exhaust system without the exhausting wait times this is the place to get it.
Overall excellent. OEM quality California Compliant GM Catalytic Convertor system by Magnaflow. Perfect fit and everything necessary for the installation is included. Price was far lower than the dealership and core credit issued quickly.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too