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HottexhaustReviews 832

4.6

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Hottexhaust Reviews Summary

The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
30
value
29
shipping
30
quality
24
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Jason S.
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Great deal that I couldn't have got anywhere else, trust me I looked.

Date of experience: December 26, 2018
rachael C.
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Great site!
December 26, 2018

Great site!

Date of experience: December 25, 2018
Jeff k.
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Great prices!
December 23, 2018

Great prices!

Date of experience: December 23, 2018
Terry s.
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Was on time
December 19, 2018

Was on time. Was what it was advertised to be.

Date of experience: December 19, 2018
Mohammed B.
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Great item very fast shipping Super thanksssss
December 18, 2018

Great item very fast shipping Super thanksssss

Date of experience: December 18, 2018
christian G.
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Everything was ok
December 17, 2018

Everything was ok

Date of experience: December 17, 2018
David K.
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This purchase needs to be returned for full refund
December 15, 2018

This purchase needs to be returned for full refund.
Catalytic converter shows 2 "pucks" of foam inside unit. When installation attempted, entire unit is filled with foam & could not be installed. Very disappointed & have requested return already.

Date of experience: December 14, 2018
Margaret M.
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Called to make sure the CA catalytic converter would fit, and very helpful. I have not gotten it installed yet, but if there is any problem with compliance I will update. M

Date of experience: December 13, 2018
R S.
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Appears to be good quality stainless steel, as advertised.

Date of experience: December 10, 2018
Tai T.
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That coupon was write on time,I got it put on by Midus muffler today.

Date of experience: December 8, 2018
Paul S.
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Can't believe this process is so easy...
December 8, 2018

Can't believe this process is so easy...! Very impressive...

I realize we are in Canada, however, there were several US sites that provided the same or similar product at a further reduced cost even when taking exchange and sales tax differences into account. All in all, though, this was an easy and affordable transaction that provided a much better option than having a garage service provider do the buying.
Thanks again...

Date of experience: December 8, 2018
Dan E.
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Great price for a Magnaflow CA certified CAT and quick shipping.

Date of experience: December 6, 2018
NYer S.
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You made it so easy and more affordable, I just sent back a competitor's product and bought this instead! Not that it's delivered...Unfortunately, Magnaflow mistakenly has this listed for my 03/99 California spec Maxima and it doesn't have 4 O2 ports. Only 2. Now it has to be returned and the search continues. Thank you Hot Exhaust. Not your fault. Magnaflow has been alerted!

Date of experience: December 5, 2018
william s.
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It was a good product at a good price
December 3, 2018

It was a good product at a good price.

Date of experience: December 2, 2018
pierre p.
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Phoned Magnaflow and they could not help me but Hottexhaust did.
I started with the chat, they suggested I phoned, I talked to John and he solve the fitment problem between the Magnaflow Cat 2.25 pipe and the cat back exhaust 2.50 pipe.
Cant wait to get everything in the garage to see if it all fits as discussed.

Delivery took more than 3 weeks, Daily driver car stuck with a removed exhaust because they told me 4 days delivery at the most.
The adjustment to match the pipes did not work. Had to go to a prop exhaust shop to get it enlarge further.
More down time and added costs.
Finally I have an catalytic converter fault on the inboard computer So I changed both O2 sensors in case I damaged either during the swap. I now have a permanent check engine light. That is not hot exhaust fault but the rest is.
I will only buy from them when doing project cars that are track dedicated even if the advertisement says good for daily driver

Date of experience: December 2, 2018
Glen V.
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JOHN WAS VERY HELPFUL ON THE PHONE ordered system on nov 12 just recieved nov 28 customer is not very happy with me but we got it

Date of experience: November 28, 2018
Kollen U.
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...
November 28, 2018

Date of experience: November 27, 2018
Alex Y.
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Excellent response time for coupon
November 20, 2018

Excellent response time for coupon. Great savings.

Date of experience: November 20, 2018
Carl U.
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Well we're having fitment problems, and the exhaust is causing major vibration inside the car. What is the return policy?

Date of experience: November 16, 2018
Scott D.
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Great selection and easy to navigate website
November 14, 2018

Great selection and easy to navigate website. The item was delivered a day early.

Date of experience: November 13, 2018