Hebeos UKReviews 1,191

Fantastic prices beautiful quality my only fault was it would never let me track my order so didn't no if I was going to receive it or not

Updates and tracking info provided. No delays, arrived well packaged. Product is as described and shown in picture. Very true to size

Fantastic design of dress and everything I dreamed of and will feel great on my wedding day

Happy to have received a rush order on a last minute elopement wedding dress. Couldn't be happier with the style and custom measurements being spot on!

Easy to order and not to long for delivery, I was kept informed via email when it was dispatched and when it when it due to arrive

Again beautiful dress. Good communication. Good price. Dress worth money. Xx

This time the size is parfait than the first dress i bought be fore, good quality.

Unfortunately i was unable to even try my dress on because the dress had a very awful smell. It smells like fishy garbage. For the price i paid i expected much better.

Unfortunately, the photos on the website don't always match the product. This meant disappointment and concern regarding the look and feel of the dress. I also find returning the item is rather more difficult than I would have expected, when buying online.

My items have not arrived. I have contacted hebeos but no one has replied to me!

The dress I bought was not upto standard, looks good on the site but when delivered the dress was not good, couldnt even wear it, sent an email to complain but no reply

The dress I ordered was even more beautiful in person! This is why I have ordered many times before as well.

Love the dress excellent quality. Really heavy dress.but shows it's well made. It's everything I wanted and more. BUT THERE WAS A HOLE IN THE PACKAGING AND A TEAR IN THE DRESS AS A RESULT OF POOR PACKAGING.

Having bought the dress, I was wary about the standard size I had chosen not fitting me. I decided to send an email to customer service, who promptly assisted me in providing the right details to customise the dress. I do wish the size chart on the website was less confusing, but I am so grateful for the quick, helpful and considerate customer service.
I struggled to track the dress. When it arrived, the dress' condition was okay. It was quite creased. I think that may be due to the way it was packaged. Part of the fitted material in the lining of the dress also seemed quite out of place, but I was able to push it where it was supposed to go. This is likely due to the packaging as well.
Overall, I am quite happy with the dress.

Very happy with my experience, dress is true to size, looks like picture and arrived before estimated arrival

Hebeos is very efficient,i received my parcel intact and very nice.

The dress arrived with several flowers off, leaving huge holes on the dress. They would only let me return it if I paid for shipping, which was half the price of the dress. Horrible quality and customer service.

Material is cheap, however the customs sizing was accurate

My experience purchasing from Hebeos deserves a 8 of 10. Some of the accesorios on the dress fell in the first opening… and part of the dress inside is not sewn. Otherwise, they provided a confirmation of my purchase as soon as I placed my order, and they gave updates until they shipped my order with a number to track the package. The packaging was well done. I would purchase again, but would like to see improvements in their quality control.

Not very good,the sizes are all over the place and product is not like the picture