Overview
GreenMotion has a rating of 4.4 stars from 1,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
Instant Feedback
Loved the fact that you could drop the car back without having to refuel beforehand and not being charged a fortune for doing so.
Good price, nice car and quick return. Got upgraded from what I booked online. The only issue is transport from Heathrow T4 to Green Motion did not turn up even after waiting 1.5 hours.
Hi Dato,
Thank you for your four-star review.
We are happy to hear that you enjoyed an upgrade during your recent rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Overall, we had a decent experience. I like the shuttle service to and from the airport. The staff was friendly. I was a little disappointed when I got home to see I had an almost $400 extra charge to our credit card bill with no explanation; however, I sent an email in explaining the situation, and we did get a refund.
Hi Michael,
Thank you for your four-star review.
We are glad to hear that you found our team to be friendly and we are pleased to hear that our team were able to arrange a refund of the unexpected charge.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very positive from start to finish, process was explained clearly and Vehicle was perfect for our needs
Hi Mark,
Thank you for your five-star review.
It is great to hear that you had a very positive experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent service from start to finish, Vehicle was spotless and whole process was very straightforward Special mention for ANEIL who looked after us who was a pleasure to deal with,
Regards,
Mark Nathan from Dublin
Very fast and friendly staff. Clean car. Fast return. Close to airport. You can go five minutes walking
Hi Eli,
Thank you for your five-star review.
It is brilliant to know that you liked the rental vehicle that you received.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It was a bit of a wait at the porto airport for the picl up but once we got picked up everything went very smoothly. Very satisfied!
Hi Kimberly,
Thank you for your five-star review.
We are really pleased to hear that you rental went very smoothly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The rented car was well prepared, clean and warm and was perfectly Running!
The Service at the Booth was very professional and I appreciated the French speaking lady to sign the contract!
Hi Michel,
Thank you for your five-star review.
We love that you received perfect service from Green Motion Ivalo.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Have used your company for years very disappointed to be conned for damage not caused by me.
I sent you proof of the scratch on the wheel (looked like it would polish out) by hand!
Hi Robert,
Thank you for taking the time to share your experience with us.
We are truly sorry to hear that you were charged for damage as we do appreciate that no one wishes for this to happen to them. Our customer services team are happy to review any damage charges to ensure that all of our procedures were followed correctly and that the charge has been made fairly and is justified. We ask that you contact us using by emailing us at ics@cs.greenmotion.com
Thank you for your assistance.
Kind regards,
Green Motion International Customer Services.
I was very satisfied with Green Motion's service – friendly staff, good service, and no hidden costs.
Hi Clemens,
Thank you for your five-star review.
We are delighted that you were very satisfied with our service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have used green motion for a few rentals and have found to receive 100% customer satisfaction and great service when renting with the lads at Birmingham international train station
Hi Mohammed,
Thank you for your five-star review.
It is fantastic to hear that you are 100% satisfied with your Green Motion rentals.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The rental was very easy. The folks in the Lafayette office were great. I felt it was a reasonable price for a great rental. As long as the rental cost is reasonable I will certainly keep renting from Green Motion.
Hi Richard,
Thank you for your five-star review.
We are delighted that you had a great rental experience with us at Green Motion Lafayette.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything went great. Check-out was a breeze, and the gentleman working the counter was very informative and kind. Check-in was as simple as it gets. They had a drop box right inside the train station. Will gladly use GreeMotion in the future.
Hi Jack,
Thank you for your five-star review.
It is brilliant to know that you had a great experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I found this company via EasyJet, great price and service. If only it was better sign posted from the Airport as the directions given were a little vague - to me at least. Once found it all went very smoothly indeed
Hi Charles,
Thank you for your five-star review.
We are thrilled that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Best experience
I will repeat it in the future
Their way of dealing is beautiful
Especially the respected employee at the Vienna Airport branch
Hi Mohammed,
Thank you for your five-star review.
We love that you had a beautiful experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Really good, welcoming staff. Paul, the driver was very courteous and helpful. Ritz was professional and although needed to try the extra insurance sell, stopped as soon as I explained my position. No hard sell at all! The car itself was not presented too well, quite dirty, washer bottle empty. The staff were the highlight but the whole experience was generally good
Hi Lloyd,
Thank you for your five-star review.
It is great to know that you found our team to be the highlight of your experience.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ritz the consultant and Paul the driver both courteous and professional, 5 star plus. Car was mechanically sound but was dirty outside and very dusty etc inside. Windscreen wash bottle was empty on collection. Overall a good experience!
Staff were excellent, helpful and knowledgeable, bothpickupanddrop off. Nice clean car. Shame about the excessive admin charge for missing a payment for an airport drop off.
Hi Nicholas,
Thank you for your four-star review.
It is brilliant to hear that you found our team to be excellent, helpful and knowledgeable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good competitive prices, allows a young (additional) driver, the instructions where the desk is was easy to find and the staff very pleasant and helpful.
Hi Samantha,
Thank you for your five-star review.
We are very happy to hear that you found our team to be very pleasant and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent, no problem at all
Staff were very helpful & careful.
Explained everything we asked
Well done
Hi Enda W.
Thank you for your five-star review.
We are delighted that you had no problem when renting from us in England.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Took about 25 minutes to go through the paperwork and to pick up the car. Any dents or scratches were pointed out to me. The car was good, drove well, although the interior was a little worn. Perfectly acceptable though. The hand over procedure could not have been simpler. Dropped off the car and after a quick inspection I was advised that the handover was complete. No fuss.
Hi,
Thank you for your four-star review.
It is brilliant to know that you had no problems or fuss during your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picking up the car and returning it was quick and easy.
Staff were very helpful. I did my homework prior to booking and Green Motion was the cheapest car hire in the area.
Hi Melvyn,
Thank you for your five-star review.
We are really pleased that you found our team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ruth,
Thank you for your five-star review.
We are thrilled that you loved our fuelling options.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.