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GreenMotion

Overview

GreenMotion has a rating of 4.4 stars from 1,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.

This company responds to reviews on average within 2 days

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5,788 reviews
+21
How would you rate GreenMotion?
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Germany
1 review
0 helpful votes
Follow Joern F.
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Wrong car category
February 20, 2025

I booked a big car like Passat T-Modell. But the Station give me a smaler car category as booked. I requested some money, no answer until now.

Date of experience: January 17, 2025
Natalie F. GreenMotion Rep
3 months ago

Hi Joern,

Thank you for taking the time to share your experience with us.

We are truly sorry to hear that you did not receive the vehicle that you were hoping for. As do most rental companies, Green Motion use the ACRISS code system to categorise vehicles for hire. More details on this can be found at https://www.acriss.org/car-codes/expanded-matrix/

If you wish to discuss this matter further, or feel that you were not provided with a vehicle in the correct vehicle category, please feel free to contact us using the form at www.greenmotion.com/contact.

Thank you for your understanding in this matter.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Great service and value for money
November 29, 2024

I have used this company a number of times now and would highly recommend. Staff are friendly and helpful. The service provided is efficient and great value for money for the high spec vehicles provided every time.

Date of experience: November 19, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Amy,

Thank you for your five-star review.

We are delighted that you have once again chosen Green Motion for your rental needs and that you highly recommend us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
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Worrisome warning lights
January 17, 2025

The reception at the office was very good. Helpful and efficient. I upgraded to an automatic car and off I went. The following day when I got in the car I had a warning light for service and a message telling me that the car needed oil, as well as a light telling me that the tires needed attention. I contacted Green motion who told me not to worry as the car was due a service. It had only done 12,000 miles at this point, but ok. The lights continued to appear. I decided to check the oil which was in fact fine. The water however, was below minimum and needed topping up. The tires were also fine but the car computer needed to be updated. Obviously I had no idea how to do this and there were no manuals in the car.
Other than that, the car was fine.
I also paid a lot of money for the extra insurance so was a little put out when the gentleman came out to check the vehicle when I returned. This has not happened before!

Date of experience: November 21, 2024
Natalie F. GreenMotion Rep
4 months ago

Hi Carole,

Thank you for your four-star review.

We really appreciate you choosing us for your rental needs and we apologise for any concern caused by the warning lights in the rental vehicle. If you wish to discuss this further with us, please email ics@cs.greenmotion.com.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Ireland
1 review
0 helpful votes
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Very efficient, good friendly staff available from early til late and great value.

Date of experience: January 12, 2025
Natalie F. GreenMotion Rep
4 months ago

Hi Michael,

Thank you for your five-star review.

We love that you think we are the best off site company that you use.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Netherlands
1 review
0 helpful votes
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Great car rental
February 19, 2025

It was very easy to get the car and it was already warmed up so we could drive away immediately!
Car was very good and the service too!

Date of experience: January 11, 2025
Natalie F. GreenMotion Rep
3 months ago

Hi Diana,

Thank you for your five-star review.

It is great to hear that you received the vehicle already warmed up.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

New Jersey
1 review
0 helpful votes
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Excellent service.
December 4, 2024

The staff is very friendly and accommodating. The location is off campus from the Oporto airport. However, Green Motion runs frequent van shuttles to the airport to pickup and drop off customers. Overall, the service is excellent, the staff is friendly and accommodating.

Date of experience: November 24, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Stephen,

Thank you for your five-star review.

We are thrilled to hear that you received excellent service from our very friendly and accommodating team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

BA
1 review
0 helpful votes
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Ok
January 20, 2025

Everything is fine and perfect and I'm glad coming again soon thank you for everything ok

Date of experience: January 10, 2025
Natalie F. GreenMotion Rep
4 months ago

Hi Ibrahim,

Thank you for your five-star review.

We are thrilled that everything has been perfect with your experience.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

New Zealand
1 review
0 helpful votes
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English Car Rental Experience
November 28, 2024

Picking up the car was a little slow as the guy in front of us was a very difficult customer for staff to deal with and so it was a long wait. Finally another staff member came inside and helped us. He was so helpful and friendly and Explained everything thoroughly. We were impressed that We were able to drop our car off at another office too. The drop off process really quick and easy.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Patricia,

Thank you for your five-star review.

It is great to hear that our agent was able to explain everything thoroughly to you.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Incredibly first time experience.
May 5, 2025

Check in was super quick, check out was seemless. Vehicle was nice and clean, no issues to drive. All in all was a great trip

Date of experience: March 28, 2025
Natalie F. GreenMotion Rep
3 days ago

Hi Rhett,

Thank you for your five-star review.

We love that you had an incredible first time experience with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Quick and easy
November 28, 2024

I booked a Fiesta online from the UK. On collection, I was shown how to use the car, checked over any scratches beforehand with the assistant, and asked to bring the car back with half a tank of petrol. Car was in good condition, almost brand new - very pleased with it. Easy return too

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Krystalla,

Thank you for your five-star review.

It is fantastic to hear that you were very pleased with the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Delaware
1 review
0 helpful votes
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Fast, friendly, full service
March 23, 2025

I'd like to say 'thank you' to the Green Motion customer service team at the Airport Ljubljana, because the service was fast, friendly and satisfying in every aspect.

Date of experience: March 13, 2025
Natalie F. GreenMotion Rep
2 months ago

Hi Lorenzo,

Thank you for your five-star review.

It is brilliant to know that you received fast, friendly and satisfying service from our team at Green Motion Ljubljana.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Extra insurance
November 28, 2024

All in all, everything went totally ok. One little thing: Before we were handed the car keys, we were talked into an extra insurance. We would have appreciated it more if it had been mentioned in the online booking process. Just saying.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Dirk E,

Thank you for your four-star review.

We are extremely pleased that you chose Green Motion for your rental needs. Thank you for your feedback, we will pass it on to our development team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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First Time user
November 28, 2024

Slightly disappointed to discover that Green Motion was not onsite at the airport, and you had to wait until a minibus arrived to take you to the pick up/drop off site which is several km away, that's after you made a phone call to them.
My drop off was on Sunday morning, and the office didn't open until 8:00 am, my scheduled flight was at 10:05 am, so if there had been a delay with drop off and the trip from the GM site to the terminal I would have been in trouble. As it was, I had to share the minibus with a family of 8 people, plus luggage. A squeeze to say the least.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Phillip,

Thank you for your review.

We truly appreciate you choosing to rent with us and we appreciate your feedback on our collection procedure. Unfortunately, whilst we provide all of this information to our booking partners, we have limited ability to influence how this is displayed on third-party websites, such as the one you booked through.

Thank you for your understanding.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Top car rental provider
April 26, 2025

We had very good experience with greenmotion in Finnland. The service agent was very friendly and handled all administration in a shorts time.

Date of experience: March 5, 2025
Natalie F. GreenMotion Rep
2 weeks ago

Hi Mario,

Thank you for your five-star review.

It is excellent to know that you think we are a top car rental provider at Green Motion Finland.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Egypt
1 review
0 helpful votes
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Profesional staff
December 14, 2024
Updated review

I have been renting from Green motion many times. I am satisfied and repeated customer. If you on Kenitra there is an office close to the train station. Highly recommend. Thanks to Reda.

Date of experience: December 4, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Salah,

Thank you for your five-star review.

It is amazing to know that you find our team to be professional and that you have rented from us many times.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.


I recently rented multiple times from GM in kenitra. Staff was friendly and taking the time to explain everything. Even going around the car with me for inspection.

Date of experience: October 30, 2024
Finland
1 review
0 helpful votes
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Great customer service
November 28, 2024

I had an excellent car rental experience at Vienna Airport. The staff was friendly and efficient, making the pickup process quick and hassle-free. The car was clean, well-maintained, and exactly what I needed for my trip. Highly recommend their services.

Date of experience: November 18, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Jani,

Thank you for your five-star review.

It is great to hear that you had an excellent car rental experience at Green Motion Vienna.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Good Company to deal with.
December 1, 2024

Customer service was helpful and hassle free, we were on the road within 10 Minutes. We arrived on a flight with easyJet from Inverness to London Luton, instructions were clear on the booking form how to get to green motion desk and the transfer cost are included within the hire.

Date of experience: November 21, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Alexander,

Thank you for your five-star review.

We love that you think we are a good company.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Canada
1 review
0 helpful votes
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Canadians renting car
December 2, 2024

The staff at green motion tirana were excellent. They assisted And accommodated us with a slight issue upon arrival and didn't get frustrated and tried to help us find solutions. In the end, we worked with him before a solution and they also were very friendly and helped us figure out a way to get the paperwork to take our car to Greece Corfu. They were very patient as our data wasn't working and we were receiving emails right away and it was very timely matter. I would highly recommend renting from them and they were very friendly. Also easy to access from the airport. The car is was what we were expecting..

Date of experience: November 22, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Jennifer,

Thank you for your five-star review.

We are thrilled to hear that you found our team at Green Motion Tirana to be excellent and that they were able to help you found a solution to your slight issue.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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The staff are very helpful. I had to go to Bexley and need to go through Dartford crossing. He explained to me how to pay the toll and the charges.
I would recommend to anyone. I shall go back to GreenMotion again.

Date of experience: November 21, 2024
Natalie F. GreenMotion Rep
5 months ago

Hi Selliah,

Thank you for your five-star review.

It is fantastic to hear that you found our team to be well-trained and very helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.


Nice car and I paid £10 for an upgrade to Automatic, that was for 4 days. It was well worth it to Drive in traffic.
The staff s are very professionals. Too good to be true.
I shall recommend "GREEN MOTION" to anyone looking for a good car for very reasonable price/cost. "GREEN MOTION" is the place!
Be Happy and Enjoy

Date of experience: October 25, 2024
GB
1 review
0 helpful votes
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Gilders on tour
February 20, 2025

Fabulous service, great price. Staff member who picked us up and took us to the car was brilliant

Date of experience: January 26, 2025
Natalie F. GreenMotion Rep
3 months ago

Hi Mark,

Thank you for your four-star review.

We love that you received fabulous service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.