GreenMotion

I love the pleasantness of the staff on the front desk. Recognise me as a repeat customer and look after me

Good pick up at airport and fast service, staff very helpful, fast service when returning the car, good value for the price

The flight was delayed by 2 hours. I was very surprised that someone was waiting for me.
Everything was explained promptly and I was on my way.

The tank was not full, so we had to look for the gas station at night, which we did not find, and we were lucky that we still managed to reach the hotel in Füssen - 150 km. From Munich. Тhe insurance cost was the highest i have paid in just 2 days

The 1st car Nisssan was dead the next day - apparently lack of proper maintainance. It took some effort to convince the staff that was their fault. Finally we got a decent car Kia but it had the wipers well used. Too much stress for hollidays. We selected this company based on excellent reviews and were initially very disapointed. Finally they made things right but not without a fuss

Check-in process take too long compared to other Rental companies. Insurance coverage $40 PER DAY! Is unreasonable; company does not honor prepaid discount insurance (avg: $10-12/day) from Exoedia, Hotwire Priceline or other brokers. Nice staff but frustratingly SLOW process - you are better off either Thrifty or Economy car rental if you in a hurry or value your time.

We've used GreenMotion for quite some time now without issues but this time it wasn't a great start. The bus was an hour before picking us up due to issues. They didn't have an SUV which we ordered and when we got a pickup truck it wasn't ready for use. We complained (quite rightly) but they resolved the issue with an upgrade to a luxury SUV. Lots of apologies too. Would we use them again? Yes, of course! Issues happen but how they are resolved is what really counts.

Good price wile looking for a rental. Easy to deal with at the rental place. A hassle to force their insurance on you. A surprise surcharge for a toll even if a cash lane was used.
The car model I was given was the Dodge Charger. It's a great car, but not very comfortable for a woman to drive. The gas pedal and brake pedal (especially) are too high. Unless you're driving in high-heeled shoes, your feet wouldn't even touch the ground. It was quite uncomfortable. But the condition of the car was good. Another thing for visitors to bear in mind when choosing this company is that they only accept a few American insurances. And the price of insurance will be as high as the price you pay for a week's car rental.
Another thing to consider: a SanPass transponder on the car. I said NO when at the rental place they ask me if I need one. I took a cash lane to exit a paying freeway and still received a bill because my car's transponder remained active.

My experience with GreenMotion was highly frustrating. It has been 35 days since I returned the hire car, yet my deposit has still not been refunded. Additionally, during pick-up, I was forced to pay a daily insurance charge, even though I had already paid for this as part of my online booking. The staff claimed that the included insurance was not valid, which felt like a scam. This lack of transparency and the prolonged wait for my deposit have left me very dissatisfied. I would not recommend this company to others based on my experience.

This is the perfect scam. They quote you a very low rental price to hook you in, then they flood you with numerous added charges (insurance, booking fee, tolls, etc) and at the end you pay double of what you would have paid with Hertz, Avis, Enterprise or Dollar. In addition, in Miami, they claim to be "In the Terminal", but they are not. We refused to sign the contract because the terms were not consistent. What they do is they send you an e-mail a day later, with the fine print, which is not consistent with what you agreed to when you made the booking. STAY AWAY FOR THEM AT ALL COSTS!

Pleasantly happy with the service and the car. The only thing that was a little bit off, and for that I don't give a 5 star, is that the location of the garage was far from the airport. Other than that all was ok.

It was very fast, easy and without problems to book a car. The car was very clean and the support very friendly.

Good company, friendly, honest prices, professionalism.
Reliable serious partner, always ready to meet customer requests

Very good car, fairly clean, excellent economy.
Check in was a little time consuming.
Pleasant staff.