GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.
I tried to redeem a $50 gift amount but when I tried to open the. Pdf file my anti virus picked up a trojan logger and I cant open the file up. Dont know what to do
I attempted to purchase a gift card from this online company. It had my name on it as the receiver. The company canceled my transaction without saying why after it was already redeemed, and lets just say I ended up reporting to the BBB. I'm giving you the website so you can view it:
https://goldengate.app.bbb.org/complaint/view/*******/c/c7rm2k
Case # *******
I hope the link works!
Answer: Hi Bill, Thanks for reaching out. Please email support@giftrocket.com with the code you're referring to and we'd be happy to investigate.
Answer: Hi Marjorie, Please email us at support@giftrocket.com and we'd be happy to send along instructions on how to redeem your gift.
Answer: Hi John, Thanks for reaching out. 1-2 business days excludes the weekend, so if you initiated a transfer on a Friday, you should expect to receive it by Tuesday. If you haven't received your transfer within this timeframe, please feel free to reach out to support@giftrocket.com and we'd be happy to help.
Answer: Hi Janine, If your purchase is canceled you'll receive a refund within 4-10 business days depending on your bank. If you don't receive a refund within this timeframe, please email support@giftrocket.com and we'd be happy to help.
With online gift cards and e-gift certificates to every business, GiftRocket combines the thoughtfulness of gift cards with the flexibility of cash. Email or print, perfect every time.