GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 8th among Gift Cards sites.
I have received gifts through gift rocket and never had a problem. I would totally recommend to people. Its easy, fast and reliable. Thank you gift rocket for being awesome!
Giftrocket is the best place to get gift cards to send to anyone you want to. The service is awesome and i just received one and am looking forward to purchasing some for my family as well. Gift cards without all the fuss and the plastic. Try them now,,, you won't regret it,, I highly recommend them. God bless!
I recently received a giftrocket and I loved it. I will be using it myself from now on.
I love how easy it is to send and receive money in a quick timely manner.
It was great at first. I had several friends send me Birthday gifts and Thanks You's. Then for Easter my friend used her American Express to get me 100 dollar card. I transferred it to my Paypal as usual. It never showed up even though I had "redeemed" it. It took forever for customer service to get back with me and even then it was a short email saying I needed to find another service provider for my transaction. Really? An EASTER gift card. I asked for a reason why. No response. I had recommended them in the past but never again. They lost my business and that of several others. Stick with Amazon or someone who knows how to provide great customer service.
Ive recieved a hundred dollar gift card for my birthday in March2015. I followed the instructions to redeem the card on line and have a choice to deposit the amount into a paypal account so i chose to use my credit card. Ive been checking with American Express and they have no such transfer ever made. I have sent several emails to Gift Rocket and no response from them. Im embarrassed to tell my friend that she got scammed by this company. What a disappointment. I will make sure I let everyone know not to buy any thing from this company ever!
It is a great website. I had a really good experience. Received a few gifts so far. Was very easy to transfer the money on my bank account. And also very prompt. Receiver also have the option to send the money to paypal account or use them in any store... So its a great business that offers options for anyone's needs and accessability. Very Satisfied and will let all my friends know we should use this website from now on.
I absolutely loved getting a giftrocket for me to use at my hotel for my bachelorette from a friend who could not make it! It was such an easy thoughtful gift! It was easy to use and understand so much better than any other "gift card" out there!
Get it!
I had a wonderful experience with Gift Rocket. I wanted to get a friend that lives on the other side of the country some money to have fun. They are in between residence at the moment, so mailing a physical gift card was out. Also, I don't have PayPal, so electronic transfer was out. GiftRocket fit perfect. I went online and made a gift card to my friends email address. They received the email it and chose to put the funds into their PayPal account. Easy :) I would certainly use them again.
This was my first time receiving a gift through gift rocket. I got the email, chose the way I wanted to receive my gift and it came a day earlier than when it was supposed to come through the mail. This worked great for me!
Great concept if they did as advertised. They claim if you transfer to your Paypal account that it will take only one business day. I am now on the third business day and no money in my account. Wrote to support and no answer yet. Will not use them again. This is how companies go bankrupt. Bad service and pissing off too many customers. If its going to take 3 to 4 days say so. Dont advertise something and dont deliver.
It does what it's supposed to. It sends money to whomever, whenever, without much more hassle than sending an email. The modern day equivalent to sending birthday cards through the mail; perfectly if I may add.
Received a gift from my boss. Giftrocket gave me several options on the method of receiving the gift. I chose to get cash. The check arrived at my home in less than a week. So convenient and quick! No hassles, no problems.
My brother treated us to a dinner via GiftRocket, and I had never heard of or used the site. The flexibility of it all, and just the ease with which I could get my gift was great. A member of the GR team even emailed me afterwards, in a personal manner, to ask about me experience. Use it!
I've received really probing questions about why I use them as if I'm wrong to do so and it's not like I have proof of friends graduations and stuff. Just really inapproriate to ask. And I have just had a card cancelled for no reason for the second time. The first time, I received no response from customer service and I'm not expecting one now either. I'm going to be using gyft.com from now on but I'll miss the 'real money' aspect of it.
I used this service the other day for a money transfer and was very easy and straight forward to understand. I cant wait to see what else i can use this service for, they are very helpful.
I LOVE giftrocket! It's so easy and I got my money without any inconvenience. I'll definitely continue to use it in the future. Highly reccomend.
I used this service for the first time to buy breakfast for someone's birthday. It was as easy as being there and picking up the check. I'll use it again.
I loved my experience with gift rocket! I recently celebrated my birthday and received a $20 gift and was super easy to receive and they had numerous options for getting the money sent to you!
Answer: Hi Bill, Thanks for reaching out. Please email support@giftrocket.com with the code you're referring to and we'd be happy to investigate.
Answer: Hi Marjorie, Please email us at support@giftrocket.com and we'd be happy to send along instructions on how to redeem your gift.
Answer: Hi John, Thanks for reaching out. 1-2 business days excludes the weekend, so if you initiated a transfer on a Friday, you should expect to receive it by Tuesday. If you haven't received your transfer within this timeframe, please feel free to reach out to support@giftrocket.com and we'd be happy to help.
Answer: Hi Janine, If your purchase is canceled you'll receive a refund within 4-10 business days depending on your bank. If you don't receive a refund within this timeframe, please email support@giftrocket.com and we'd be happy to help.
With online gift cards and e-gift certificates to every business, GiftRocket combines the thoughtfulness of gift cards with the flexibility of cash. Email or print, perfect every time.