GearBubble Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered a necklace from gearbubble titled "Valentines Charm" and it is now two days past Valentine's Day and I just got notified that the item has shipped! Horrible company and horrible (no) customer service! I will never order anything from you or anyone associated with your miserable company again! I will warn everyone I know to stay away from your products!
I was so dissapointed when I FINALLY received my necklace charm. It looked NOTHING like the image portrayed on their advertisement, the colour is so dull. Love the designs, but the product itself is rubbish.
Lie lie and lies worst place to by online and more lies
They reply to you by place your order number to track it nothing showing already 13 days and no tracking number or shipped info I don't know how Facebook took there without checking them I didn't see them yet Valentine's Day passed base on what I read I'm going to wait two more days if not going to disput the charges
I completely satisfied with this company's customer service. If I had any complaint at all, it would be that the sizing is on the small size. I ordered a shirt as a surprise for my neighbor which was too small and it didn't come in a larger size. Jasmine in Customer Service was great. All my e-mails were answered in a timely fashion and my refund was credited back in record time. I would have no qualms about dealing with this company again.
This company is not doing what it says it will. I ordered a gift for my wife, and they said 4-7 days for delivery which is BS. I got a E-mail saying it was being made on the 2nd. Still don't have it. Customer service is E-mail and responds with bulk mail. I will not buy anything from them again, and recommend you do the same... Shysters...
I know i was thinking that i would never get mine not sure why the the long wait but they did come, they look great as they stated the Trump coffee mugs you may only want to display them but if you use them they work well and are made well.
I bought one of the Father & Son charms that you see in your facebook ads. The chain is junk, s/h time was a joke, and their communication only said it will be shipped out soon as its ready. Acting like its a customized charm. The price is not worth the price you pay. Then couple days later they send me email to review my purchase. Since I answered it honestly with 1 stars and hit Submit it takes me to page that says I do not have access. WTF? They don't want honest reviews.
My order number is gb_5b5dee090c960d69
I received my necklace but when I opened it the insert fell out of the metal frame. It appears that it was not attached at all.
I bought this as a valentines gift for my wife so I was very disappointed when I opened it.
This was my first order from your company and I am not happy with the service so far.
They don't tell you until after you place your order it could take up to 2 weeks and give you the run around when you demand a refund.
I placed an order and they said it would be here by valentines day and it is still not here. When I try to find out about it no one emails me back and it still says processing since February 4th. Never again will I order from gear bubble.
Total SCAM stay away... No Contact info when waiting for your order... Going on YELP too... Not to mention Gov. Of Las Vegas Should of Known Better Beware!
Avoid this seller at all costs! Facebook ads drove me to their site, with the promise of delivery by Valentine's day. I have emailed them repeatedly with no answers, I still see "order is being processed." I will NEVER buy from these people again!
Ordered 1 mug on 27 November so i can have it before 20 December. Received email on 17 January, it's shipped, but tracking showed it left on 9 February and is still in transit. I dunno what to expect. And they are asking me to leave feedback. Worst and laziest service ever. No update to advise if there is delay and why? Website tells 2-3weeks. Took 3 months for a mug. I had ordered something better from china and received in a month. Never recommending ever
I can order $#*! from Wish.Com and get it quicker than I can from you people. And they are in china. Really? I'll never deal with this company again. And if anyone ask I will let them know just what kind of rip off company you are. Hell I'll be sure to tell them even if they don't ask.
I Purchased a so called silver pendant and chain for my wife, the customs duty alone was extortion, the product itself, well I've had better out of a Christmas cracker. Absolute rubbish, not even hallmarked.
Ordered a cup months ago never received it,,,,,, terrible company... never ordering online again! These companys should be banned and investegated
I finally got the necklace I ordered. CHEAPLY MADE!
IT'S LIKE GETTING SOMETHING OUT OF A BUBBLE GUM MACHINE. DON'T WASTE YOUR TIME AND MONEY
IT'S NOT WORTH IT!
They take forever to process and ship products. They say that it is due to the personalization of the product, however my product required no personalization what-so-ever. It took close to three weeks to ship and the product was of far less quality and size than anticipated
I ordered a color changing mug to have it in time for Valentine's Day. It took three weeks to be delivered. But, the handle was broken off when it arrived. I contacted customer service and they offered to replace it or refund my money. Since I couldn't wait another three weeks, I asked it they had it in stock. I was informed that Customer Service could not see that information; only the production department could. There was no offer to contact the production department to find out. I requested a refund. I guess I'll have to watch my credit card statement to make sure it is refunded. Lousy delivery, lousy service.
From the business
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members