The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Ordered a pair of his and hers skull mugs. Received 2 of the same ones. After several attempts and weeks of waiting they sent the correct 2nd mug. EXCEPT It was a much smaller mug. Several more weeks trying to contact them and they insisted I ordered and paid for smaller ones. NOT TRUE. Offered to send smaller one to make a set only after I mailed back the 2 bigger of the same mugs. AT MY expense. WOULD NEVER DEAL WITH THIS COMPANY AGAIN. I would have given a ZERO rating if they offered it.
I have had a very good experience with this company, the mug was shipped in a recyclable foam box and the print was very clear and shiny. Fast delivery too.
Do not order from this site, ended up having to pay more than the mug cost to get it from the post office because of customs. Gearbubble couldn't care less
Gearbubble is just a expensive website for purchasers, use www.handbubble.com to get pendant necklaces for $9.95 only.
Crap because I ordered this for my two kids thinking of fathers day. Customer service is terrible. Didappointed
Come to Purchase Handmade Pendant Necklaces from www.handbubble.com. The prices of Pendant Necklaces are less than $9.95 and shipping time is much faster than gearbubble
I ordered a mug as a mother's day present for my mom. Even though I'm international (Germany), the mug arrived quickly - 12 days in total from the shipping notification to completion of delivery. It arrived safely packaged in a styrofoam clamshell and looked just as described.
I ordered the Color Changing Husband Mug. I tracked the order it was 1 week at the drop off in Maryland, only took about 2 weeks to get it.
When we go it it was in a nice heavy duty styrofoam box.
There was 2 scratches on thw backside of the mug.
The black was see through, i could see all of what was written on the mug, it takes a fewseconds when the hot water is inside for it to change.
First of all when i got it i was extremely disappointed that the black was see through. Then i washed it with warm soapy water putting water inside did not change the color, but if i ran the hot water on the outside it changed no problem. My husband made himself a cup of coffee and it took a few minutes but it did change colors.
Overall disappointed because of the scratches and the fact that the black is see through.
They dont make it easy to get in touch with them. Sent them my review and pictures.
I ordered a chihuahua print and all I got was an empty postal tube. I reported this and got no help whatsoever. Really disappointed.
I ordered what looked like a gold plated metal pendant for my daughter, with what looked like a gold (metal) heart in the middle for $27.95 + $4.95 shipping. What I got was a gumball machine quality cheap pendant with a picture of a gold heart under a clear piece of plastic, and a cheesy little neck chain that will probably break the first time it's worn. I was so disappointed that I had to check and see how much I paid for this piece of junk that is not even worth giving to my daughter, and I paid a total of $32.90 for a piece of crap trinket that is'nt worth five dollars. What a waste of money. Pure crap, total rip off. Dont waste your money on this scam.
Their items are way to spendy and cheaply made. Their customerservice is also bad. My husband ordered me a necklace from them it never got here. Called customer service they were no help. Finally got my necklace 2 months later the chain was turning my neck yellow not green but yellow now the pendant is fading and i have only had it a month. Stay away from this company. If i would have done my search sooner I would have told my husband not to buy from them.
I bought a colour changing mug which did what it said but was really say over priced. I also bought two necklaces, one for each of my daughter's for about £28 each. The quality is appalling, cheap metal, cheap metal chain, utter rubbish for the price. I shall be making every effort to get all my money back, at their expense of course if they need them back. Total scam. Do not buy anything at all from this firm.
What was suppose to be a beautiful necklace with truly meaningful words advertised as perfect gift for wife is nothing but bubble gum machine quality junk. Can't read any of the inscriptions without straining and a magnifying glass. I wouldn't give this to a 5 year old let alone my wife. Heed the many warnings and don't order any necklace item from this company.
I got my shirt it was great. I had my boyfriends name, birth date and date of his death. His picture turned out nice.
On March 21,2017, I ordered the large Wonderful Wife mug just as a surprise gift for my wife. GearBubble kept me up to date on the status of my order. On March 28,2017 I received the mug in a thick, rigid, and tightly sealed styrofoam cartoon. It was in great shape. My wife was very surprised and loved it. I would order from GearBubble again.
SCAM! SCAM! SCAM! I received today my Mom and Son necklace that I ordered from Gear Bubble that I WAS going to give to my son next month on his wedding day. After I opened the package I was in tears. I paid $29.99 for the pendant that was no bigger than a quarter with a very cheap chain. You can not see the words on it without the aid of a magnifying glass. The only thing you can read is in the middle that says, "Mom and Son". The words on the pendant describe exactly the way I feel about my precious son. The words don't mean a thing if you can't read them. Please save your money and do NOT order from Gear Bubble.
I don't know what other people are complaining about. I had a great experience. I ordered a mug and got it very quickly after. It was good quality and exactly as expected.
I truly enjoy ordering from Gearbubble. Every product I have ever ordered is received in wonderful condition. I have been using Gearbubble for gifts for all of my fellow employees and family. Even when I had a question, a representative answered my question immediately. I was worried about a Valentine Day delivery and they rushed it through for me. I am hooked!
All you see written is true
Here is what I have experienced email you at an item is shipped and the tracking number is not active for seven days, the item is stuck in Georgia somewhere. They don't respond to email requests for information, so don't plan on any help or support it will not be there.
My recommendation is to use PayPal and file a clam Ewing them, once PayPal get tired of their games they will cut them off from funding and it's game over then
That's my plan at this point
Oh yes ordered item for anniversary twelve days in advance still waiting for it to arrive eight days after the anniversary.
Customer service is a ZERO
Good luck
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
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