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GearBubbleReviews 1,515

3.5
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GearBubble Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
70
value
69
shipping
71
returns
31
quality
68
Oklahoma
1 review
0 helpful votes
Follow Donna L.
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Great product!
March 11, 2017

I ordered 2 mugs 1 week ago and got them today. They are awesome. Just as advertised. Great customer service. Thank you Gear Bubble Staff

Date of experience: March 10, 2017
North Carolina
1 review
8 helpful votes
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Scam
March 8, 2017

Scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam

Date of experience: March 8, 2017
California
1 review
6 helpful votes
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DO NOT PURCHASE FROM THIS FAKE SCAMING CRAP COMPANY! I ordered a necklace for my husband for Valentine's and to date, March 8th I still do not have it! When i complained and reported them to the BBC, I got a fake email about how sorry they were for the delay and a fake tracking number that said my product was in route! Well apparently 6 weeks later it is still in route! Have requested a refund twice with no luck, so now I am turning them in to paypal!

Date of experience: March 8, 2017
California
1 review
3 helpful votes
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Scammers!
March 5, 2017

My husband ordered the Valentine's necklace from gearbubble on 2/9 & received it 3/3. After waiting for what was suppose to have been a Valentine's time gift, turned out to be a joke. Writing on plastic so tiny you need magnifying glass to read it. My 14 yr. Daughter wouldn't where this junk. Requesting a full refund. Will never order from them again!

Date of experience: March 5, 2017
New York
1 review
3 helpful votes
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Bought a necklace for my wife for Valentine's Day. I ordered in what I thought was plenty of time for it to arrive but it showed up two weeks later! It was the cheapest piece of crap I've ever seen! I've asked for a refund and if one is not given soon I will contact Paypal.

Date of experience: March 4, 2017
Georgia
1 review
3 helpful votes
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I purchased a Pendant from Gearbubble on 2/6. I finally recieved it on 3/2 - This was supposed to be a Valentines gift. When I received it I was appalled at what i had purchased. What i received is something i would have expected to get out of a 25 cent machine that you find in stores. The Words are so small you can read it with a camera and then zooming in. It's extremely light and made of plastic with a silver or gold paint finish. I will be requesting my money back and will never let anyone I know buy from these people.

Date of experience: March 3, 2017
Pakistan
1 review
7 helpful votes
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I was a seller at Gearbubble... they suspended my account for no reason. I have sent number of emails but they did not respond. Yet they are selling my campaigns and are making profit. They continue to sell my stuff everyday as though it is a regular seller, except they are not paying me my profit. They suspend account without any reason, they did not respond and take profit of sellers with them. Please beware...

Date of experience: March 1, 2017
Texas
1 review
4 helpful votes
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Piece of junk!
February 28, 2017

Bought a necklace from them, expected it to be of somewhat quality. Once I finally received it, was floored that it was quite literally of the same quality of what you'd expect from a 25 cent gumball machine! Pot-metal with a sticker for the graphic! Literally been robbed! Run, don't walk away from these thieves!

Date of experience: February 28, 2017
Louisiana
2 reviews
6 helpful votes
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SAVE YOUR MONEY!
February 28, 2017

Yeah, I got this necklace today that was suppose to be a VALENTINE'S DAY gift/ The locket is about half the size of what is pictured online... very disappointed. The chain looks cheap... definitely not worth the money we paid for this.

Date of experience: February 27, 2017
Illinois
1 review
2 helpful votes
Follow Matthew M.
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I ordered a cool looking necklace for my spouse. They delivered what appeared to be blurry printed image behind plastic and set in CHEAP metal. I requested a refund and claimed to provide one. They "cannot" supply transaction numbers for the refund. Still no monies returned. Complete rip off.

Date of experience: February 26, 2017
Kentucky
1 review
1 helpful vote
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Complete joke
February 26, 2017

I ordered a pendant for my wife February 10th and the description Said 7 to 10 business days.it is now the 25th of February and nothing. Luckily I paid with pay pal and they are going to get my money back.

Date of experience: February 25, 2017
Ohio
1 review
7 helpful votes
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gearbubble.com
I was a seller at Gearbubble... they suspended my account almost 4 months ago and will not answer an email to tell me why. "I have emailed them about 20 times" Yet on Every one of their ads I see they have at least 3 out of the 5 products are my campaigns. They continue to sell my stuff everyday as though it is a regular seller, except they are not paying me my profit,,, they are keeping it for themselves! They owe me over $4000 at this point, I see them selling and they report it to me but will not allow me to access the account to get paid money owed to me. If you are considering selling products for them be very aware! They will close your account for any little technicality they can then keep all your money!
They will not return emails or phone calls... ONE GIANT RIPOFF!

Date of experience: February 24, 2017
Oregon
1 review
1 helpful vote
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FEELING VERY SCAMMED!
February 24, 2017

I ordered a necklace for my daughter 2 weeks ago and it still says being processed? This was for my daughters birthday! I want my money back now or I will be reporting you to the BBB and attorney general. I really wish I had read reviews on your so called company.
Heather Rud

Date of experience: February 24, 2017
Texas
1 review
3 helpful votes
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I was just on a website and the GearBubble ad was on it. The SAME LOCKET I paid 34.95 for is now 19.95. So they jacked their prices way up just before Valentine's Day to try and cash in as much as possible. Very unscrupulous.
I emailed them and told them to cancel my order and refund the 34.95 to my bank account. We will see if I got scammed out of 35.00.

Date of experience: February 24, 2017
California
1 review
2 helpful votes
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Ordered a Viking shieldmaiden necklace Nov. 2016 for Christmas. The chain and pendant were trashy looking and cheap, looked nothing like online pic. Sent back Dec. 10, still waiting for refund! Tried to call, & for 3 months got a recording they're unable to respond b/c of the backlog from holiday sales. Protect yourself, do not buy from this company!

Date of experience: February 24, 2017
Missouri
1 review
1 helpful vote
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SCAM
February 24, 2017

I should have read the reviews, my bad. I ordered the "my husband necklace" on February 6th with the understanding it would arrive before Valentines Day, today is February 24th, I'm still waiting. Good luck getting a response, there all lies anyway. After reading all the other reviews, I'm not even looking forward to it. What a waste of time and money!

Date of experience: February 23, 2017
New York
2 reviews
1 helpful vote
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So dissapointed
February 21, 2017

Placed on order for Valentines day from a facebook advertisement, on feb 9th that said they can fill it if I order today. I am writing this review on Feb 21st and it still has not even shipped out yet. I canceled but all they could say was "sorry for the inconvenience". Sorry does not cut it when you have nothing but a picture of what you purchased for your loved one. I hate to disappoint and did so epically this year.

Date of experience: February 20, 2017
Tennessee
1 review
1 helpful vote
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Placed my order on the 9th of Feb "NOTHING YET NOT EVEN A EMAIL ON THE PROGRESS BUT WE HAVE YOUR ORDER NS YOU ALSO HAVE MY MONEY
THE NEXT EMAIL WILL GO TO AMAZON!

Date of experience: February 19, 2017
Nevada
1 review
3 helpful votes
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****BEWARE****READ ALL THE REVIEWS BEFORE ORDERING FROM THIS COMPANY**** I WISH I HAD***This company is a complete JOKE!, I ordered a color changing mug for my husband for valentines day and that is not what I received. I have sent multiple e-mails to *******@gearbubble.com and only had 1 response from Barbie who claims to be the director for support and operations, she didn't address my concerns at all, obviously she didn't read my email, just an automated response. The sad thing is prior to the trouble with this gift I placed 2 additional orders for another valentines day gifts from this website and have yet to receive them, I just received notification on 02/17/2017 that they have shipped, I am anxious to see if they messed these 2 orders up as well.

Date of experience: February 18, 2017
California
2 reviews
3 helpful votes
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Valentines day gift
February 17, 2017

This product looks like it was put together by a 1st grader... cheap plastic medallion with a sticker... i got ripped off... should have only paid $1.00 for this crap... i asked for a refund and they never communicated with me... customer service sux... still gonna keep bugging them for a refund... DO NOT BUY FROM THIS PLACE

Date of experience: February 16, 2017

From the business

I like #creativity, #entrepreneurialism, and believe everyone has a message in them.


gearbubble.com
Las Vegas,, NV, United States