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Gazelle has a rating of 2.3 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gazelle most frequently mention customer service, perfect condition and screen protector. Gazelle ranks 7th among Consignment sites.
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Extremely simple process and very good return for trade in item. I have used Gazelle before and always find them to be the best return on value
This is easy, clean, and so superior to any other method Ive used to place older equipment! Recommended to friends and family.
Every step of my Gazelle experience was very nice and smooth. Even though I sent them an Iphone which I assumed was an 5, they emailed me stating that it is not an Iphone 5 but an Iphone 5s and instead of $30 they would pay me $50. I trust this company and I am recommending them to my family and friends.
This is my third experience with purchasing and/or selling on Gazelle.com and it was again an excellent, trouble-free experience. Highly recommend them for selling your old equipment as well as buying their high quality refurbished offerings. Have purchased iPhones and iPads and all were exactly as described ordered. Looking forward to my next sale/purchase with Gazelle.com!
Love selling my old cell phones and the fast shipping of my payment check is quick and easy after they check your phone to make sure it's working..
I got a good offer for my device. Everything was fast and easy. Have used this service a couple of times
I sent them an iPhone 5s in good condition and they offered $45 for it. When they got it, they said it wasn't a 5s but only a 5 and offered me $5. I bought the thing new, still had the original box that said 5s on it and the model number corresponded to a 5s. Seems like a bait & switch to me.
I have to say for someone that never sold anything on the internet it was simple and easy process and I've since done it again. Gazelle is a top notch company.
I've sold a number of iPhones to Gazelle. They have always been awesome to deal with, pay good rates, send a free box and even have an Amazon gift card option. I would highly recommend them and the next time I'm looking for a used iPad I will be looking at what they have to offer.
Love Gazelle! They make it so easy to sell your products, no hassle. I have sold to them twice and they have always agreed with the rating of my phones and checks promptly followed. In fact, the checks arrived quicker than I expected. Thank you Gazelle!
This process went very smoothly. The instructions of what I was to do were clearly written and easy to follow. The whole process from requesting the mailing box to hearing they got my phone and checked out took about a week. Very impressive!
Having replaced Apple equipment and not knowing what to do with the old, I check online and found Gazelle. Great experience trading in an iMac and two iPads. So quick and easy and reimbursed promptly. Awesome!
My husband replaced his iPOD Air about 4 months ago; I replaced an iPOD series 3 a couple of weeks ago. Went on Gazelle, provided device info, printed labels and mailed the devices. I received the checks within 10 days of mailing the packages. No worries!
Website easy to use, quick to accomplish. Process for mailing easy, effortless. Results amazingly quick!
The process allowed me to select the condition of the iMacs, what was included, and then accept the offer made. I shipped in the original iMac boxes and Gazelle paid the shipping via Fed-Ex. Shipping and the time Gazelle took to review the computers was less than 10 days - excellent given that total weight was 75 pounds and one iMac weighed more than 40 pounds. I tracked the shipment via Fed-Ex (7 days). Gazelle's review agreed with their initial website offer and funds were available within a day. Altogether an easy and fast process. Thank you!
We got a 10% bonus offer to trade our phones in. We clicked through that link, received the offer sent the phone back in and it was processed. They sent us the base amount but we still havent received the 10% bonus that we were contracted to receive.
Easy process. Easy approval. Money was in my PayPal working a couple days of my. Pbones heading out. Super happy.
Answer: No experience with that. Experience with their staff and their customer service, don't fo business with them. My phone was returned in October, and I still have not received my refund. They finally sent me an email saying my return was received, in December but tracking showed it received in October, and still no refund.
Answer: I would not buy from or sell to Gazelle regardless of what they claim.
Answer: No! Dishonest! Had to file a dispute with my credit card company tinged my money back and that took 3 months