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Gazelle Reviews Summary
Gazelle has a rating of 2.3 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gazelle most frequently mention customer service, perfect condition and screen protector. Gazelle ranks 7th among Consignment sites.
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This is the second time I've used Gazelle and I've been really happy with the entire process - quick, simple, and fair. I tend to take good care of my phones, and because of that both times I've used Gazelle they have paid more than the initial offer... like I said, fair.
I sold my iphone SE and shipping was fast. Payment even faster. And also I was paid the amount they quoted me. A+ A+ A+ Service.
Great service to do business with. Quick and accurate! Ive done business with you before and have not once been disappointed. Keep doing what you do. Very convenient as well.
Really the headline says it all. I have purchased at least 5 iPhones, and sold 5 iPhones and I have been happy with every transaction.
Hassle free and easy. Dont know what else to say but need to fill in one hundred characters. Still working on one hundred characters.
Sent my Iphone 7 plus in and the initial online offer was $252. Two days later I received an e-mail saying it was better than I described and they sent me $540! Why would I even consider using another phone buying service. 5 stars!
Easy and smooth process. Sent in my iPhone 5 and received more than the initial offer. I've sold to Gazelle several times before and have had a great experiences. I've a MPB 15" that I will likely sell via Gazelle.
Not only did they pay for my iPhones, but they gave me more than they quoted. They said the phone was in better condition than they expected. Nice.
Great experience, got more than anticipated. Was very pleased with the whole experience, box arrived next day, packaged it up and sent on its way.
I have sold to Gazelle previously and as before my selling experience was effortless. Im happy they provide this service with so much ease.
I sold them two phones. In both cases they increased the amount they had offered because the phones were in great condition. Very pleasant surprise. Everything went smoothly. Got Amazon credit for the phones. I recommend them.
It was so easy and fair. The website was easy and even though I was quoted one price I received more money after they received my phone. Thank you.
This is great - really easy to do, and I was provided my Amazon gift card in a very timely manner. It doesn't make sense not to do this - not sure what other options are out there, but this could not be easier.
Have used services in the past. Went well, then. This last try I had to request new shipment box. Received email about offer, still waiting on funds after a week and a half. Now I have to request again. This has not been an easy process.
This was my second time to deal with Gazelle and they were just as great this time as they were the first time! It is so easy to go to Gazelle.com and let them know what device you have to sell. They handle everything for you!
You can try an auction site or a retail resale route, or just make it simple and go direct via Gazelle. As a professional consultant, time is money and when I priced the offer that Gazelle gave me versus other routes and the risk of a return from a tough customer (and I worked hard to stay a 5-star seller on that major auction site), the difference was a push. So twice I have tried Gazelle. No original packaging to track down, no charger and cables needed to include (a major price calculation difference most people miss when doing an apples-to-apples comparison), no photos to take, no time waiting for bids to come in and to package up, drive to the post office, weigh the package... you get the picture. Just put it in a package I had lying around, slap on the label they emailed me with prepaid postage, drop it in the FedEx box (or call FedEx) and wait. A week later an email saying the phone I sent (iPhone 5 and recently a 6s) was as I described and a check was in the mail. One more week and the check came. Easy peasy. Glad I went Gazelle.
Very grateful that there's a business like this available. I've used them 3 times now and have been extremely happy each time. They are quick, honest, and so easy to use.
Thanks a million Gazelle.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members