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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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ALL I HAVE TO DO IS PAY FOR SHIPPING AND THEY SEND ME A NEW SCREEN. IT COULD NOT BE EASIER. I LOVE HAVING THIS PRODUCT
Spent a phenomenal amount of money to purchase the initial protector. Was on the suspicious side when told there is a lifetime replacement warranty.
Well this company is making money hand over fist. You pay $50 plus for the first one, then you will more than likely be ordering replacements every 6-8 weeks because they are so fragile. Then you pay $5.99 a piece to get a new one shipped. We had 4 of them and they won't ship all 4 together for a combined lower shipping rate. They have to be ordered separately which tells me they are making money on the replacement end as well. After one pays $50 for the first one, a person feels trapped into the cheaper alternative which is to get their replacement. If this inconvenience keeps up, will eventually take the loss and find a different brand of protector.
Great screen protector & I love the idea of replacement screen protectors, but they take forever to ship out. It takes about two weeks from requesting a replacement.
The process was easy and super quick shipping. Would recommend Gadget Guard to anyone. Easy application also
Easy to order replacement and quick! Web site is user friendly! Would recommend this product to anyone!
Best screen protector I've ever had and I love the warranty that comes with it. They are always quick to get my shipment out and make sure to protect it so it doesn't get broken during shipping.
My replacement guard was received in good time. A no hassle transaction. I definitely recommend this product.
It was very good. I am greatful that there is a lifetime warranty on them they help save the phone a lot
I ordered my replacement screen protector on their very easy to use website. I received an email confirmation of my order and it arrived quickly. Great warranty on the screen protector and only paying shipping is awesome! Love that this company backs their product over and over again!
I have replaced my screen protector twice on the plan. Can't beat it. I know that it has saved my phone screen from damage.
It is so easy to request a replacement protector for just the cost of S/H. The screen arrived within 2 days! GREAT lifetime warranty program!
This Company does what it claims. If your screensaver breaks (no matter how many times) they will relace it - no questions asked. If I could rāte them a 10 I would.
Have had this screen protector for 2 years, have broken the actual protector twice and my screen has been fine. They sent a replacement for the protector within 3 days. A little expensive at first but worth the price when the company replaces as needed. Have recommended this product to several friends and family members.
Had the screen protector for 2 days and it cracked after never dropping the phone and then continued to spread due to heat. Also cracked when I mearly pushed on the screen to put my phone back in it's case. Lastly i could blow on it and it would detach from screen the adhesive was so bad.
Great protector for my Galaxy Note 8, Love the replacement factor. I will use Gadgetguard for all my phones from now on. I have dropped my phone so many times and this screen protector and it did what it was supposed to do.
Received our new guards. Getting the replacement was very easy and delivery was fast. The videos online will help a lot when replacing and they send everything you need with the new guard.
This company is the best! I have had to replace my glass several times and they are always quick. This screen protector has saved me from replacing my cell phone due to a cracked screen. If you are a busy mom and juggling many things at a time, your phone often falls. I would highly recommend that people with childern get a screen from Gadgetguard.
I received my order in a reasonable amount of time, however, I paid $50.00 at the store to protect my screen and it cracked shortly after that. I paid $10.00 for a lifetime guarantee product only to receive it damage. It was replaced at no cost. Customer Service was good but the product itself is expensive and doesn't have the quality of a screen protection that I would expect for the price I have paid.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members