business logo of Gadget Guard

Gadget GuardReviews 1,583

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Gadget Guard?
grey star
grey star
grey star
grey star
grey star

Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow August R.
Unfollow August R.
Send Message
Share Review
Report Review

Great Product
August 8, 2018

The glass cover I received was perfect. Very easy to put on and really enjoy this product. I would highly recommend

Date of experience: August 6, 2018
Germany
1 review
0 helpful votes
Follow Cindy H.
Unfollow Cindy H.
Send Message
Share Review
Report Review

Screen protection
August 6, 2018

I had my first screen protector 2 weeks, had to pay 9.95 for shipping to get a new one, this one cracked second day.
Terrible, waste of money

Date of experience: August 6, 2018
Texas
1 review
0 helpful votes
Follow Conner B.
Unfollow Conner B.
Send Message
Share Review
Report Review

2 replacements
August 6, 2018

I got both of my iphone x screen protectors replaced and one of them has a crack already on it and the other has an indention in the middle and will not set on the phone

Date of experience: August 6, 2018
Florida
1 review
0 helpful votes
Follow BETH B.
Unfollow BETH B.
Send Message
Share Review
Report Review

Great response!
August 8, 2018

I appreciated the quick response and replacement. Everything was just as advertised. Thanks for the fast shipment.

Date of experience: August 6, 2018
Kentucky
1 review
0 helpful votes
Follow Christal W.
Unfollow Christal W.
Send Message
Share Review
Report Review

Not great
August 6, 2018

The product seems to be very flimsy and while it may "protect" the screen, they crack very easily. The replacement I received before was broken within a couple of weeks, and have just received the new one. A person could go broke paying $5.95 for shipping at the rate they seem to be cracking.

Date of experience: August 6, 2018
Indiana
1 review
0 helpful votes
Follow Samantha B.
Unfollow Samantha B.
Send Message
Share Review
Report Review

I think it is worth getting. I love It and it keeps my phone screen going from cracking. I would recommend it to anyone.

Date of experience: August 5, 2018
Wisconsin
1 review
0 helpful votes
Follow Gregory K.
Unfollow Gregory K.
Send Message
Share Review
Report Review

Replacement
August 7, 2018

The process was too complicated to get a replacement screen. The Warranty process should be easier. Although the lady that handled my claim was very personal and professional! Thank you for your help.

Date of experience: August 5, 2018
Michigan
1 review
0 helpful votes
Follow Chanda K.
Unfollow Chanda K.
Send Message
Share Review
Report Review

Awesome and fast
August 7, 2018

Quick and fast delivery had no problems ordering or with any part of the process. Am very thankful for gadget guard

Date of experience: August 5, 2018
Virginia
1 review
0 helpful votes
Follow Debbie D.
Unfollow Debbie D.
Send Message
Share Review
Report Review

Awesome
August 6, 2018

Replacement came in a timely manner. Instructions were so easy to follow. I actually put it on myself. I love it!

Date of experience: August 5, 2018
Florida
1 review
0 helpful votes
Follow Calvin J.
Unfollow Calvin J.
Send Message
Share Review
Report Review

On chip and one area of delamination after two years of owning the protector. The company sent me a replacement at no cost very quickly.

Date of experience: August 4, 2018
Michigan
1 review
0 helpful votes
Follow Art D.
Unfollow Art D.
Send Message
Share Review
Report Review

It broke the very first time I dropped my phone, it was only about a 3 foot drop, You would think that it could stand more of a shock, just saying...

Date of experience: August 4, 2018
Texas
1 review
0 helpful votes
Follow diane r.
Unfollow diane r.
Send Message
Share Review
Report Review

Great service
August 6, 2018

Very easy to make a warranty claim and get a replacement. Great customer service to order and follow up.

Date of experience: August 4, 2018
Utah
1 review
0 helpful votes
Follow Josh T.
Unfollow Josh T.
Send Message
Share Review
Report Review

Great protection
August 6, 2018

I'm super hard on my phone and this screen protector does exactly what I need it to do. I'm very impressed with the strength and was very skeptical of the glass, but when it does crack or chip the warranty kicks in and ya get a new one! I will be buying these from now on!

Date of experience: August 4, 2018
Georgia
1 review
0 helpful votes
Follow Codey W.
Unfollow Codey W.
Send Message
Share Review
Report Review

Good, came quickly, could've had better packaging, could've put at door instead on inside the mail box

Date of experience: August 3, 2018
Colorado
1 review
0 helpful votes
Follow Tracy N.
Unfollow Tracy N.
Send Message
Share Review
Report Review

Super happy
August 4, 2018

I love the lifetime warranty. I have had to replace a few and it was so easy. So grateful that it saved my screen on my phone that would have cost so much more to replace!

Date of experience: August 3, 2018
Gregory L.
Canada
1 review
0 helpful votes
Follow Gregory L.
Unfollow Gregory L.
Send Message
Share Review
Report Review

Great
August 4, 2018

Replacement came on time. No issues with screen protector itself. Packaging was simple. Instructions to install was easy to follow. Thank you.

Date of experience: August 3, 2018
Utah
1 review
0 helpful votes
Follow Kaelan D.
Unfollow Kaelan D.
Send Message
Share Review
Report Review

Love this product!
August 4, 2018

I think that has been once of my best purchases EVER!
Having the warranty has saved me a ton of money because YES the screen protector is very durable but inevitably it always gets dropped face down. Just paying shipping to have the new screen protector sent is awesome! Will continue buying these products for all my electronics

Date of experience: August 3, 2018
Pennsylvania
1 review
0 helpful votes
Follow Jerry S.
Unfollow Jerry S.
Send Message
Share Review
Report Review

They are very easy do deal with for warranty claims. My only concern was the replacement glass I received didn't have the little tabs attached to glass to make installation easier. The last one did but not this one. Other than that very pleased.

Date of experience: August 2, 2018
Texas
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

I have had to replace two cracked screen protectors - and the process and service was excellent! I would highly recommend this company for your screen protector.

Date of experience: August 2, 2018
Canada
1 review
0 helpful votes
Follow Hansen D.
Unfollow Hansen D.
Send Message
Share Review
Report Review

Excellent Product
August 3, 2018

I was replacing a gadget guard that had cracked. Replacement shipped promptly at no charge. Removal of cracked cover was easy & installation of new guard relatively painless. Love the product!

Date of experience: August 2, 2018