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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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Gadget guard is awesome, they stand behind there product a 100% of the time.It is comforting to know they stand behind their products.
Definitely worth it every penny, and will recommend...
Received glad that I have lifetime warraanty the protector cracks very easy. So I have ordered several since I have had this phone. Would love to be able to receive more than one at a time.
Love this product and so thankful the AT&T store representative suggested it when I bought my Iphone. I didn't think I needed one, but after dropping my phone accidentally in a restaurant I noticed the screen was cracked. I was sure it was my phone, but my kids said it was probably the screen protector (I am not technically savvy and they installed it in the store). I ordered a replacement, which was simple and only paid for shipping. I received it within a week and took it to AT&T to install again. So easy and worth the upfront cost--would have been so upset had it been my phone screen.
Excellent customer service. Ordered a replacement screen protector from gadgeguard for my iPhone Xmax, and received the product free of charge. No hassle, top tier service! Highly recommended to everyone!
It has done its job. Love it. Will continue using it because they replace as specified in their warranty
I've had this screen protection on my phone for nearly a year. I rarely drop my phone, but the one time I did, the screen protector did its job! It was full of cracks, but not a scratch on my phone! It was still under warranty and the company replaced it free of charge.
My product came in a timely manner and was easy to register and navigate the gardgetgaurd.com website.
I drop my phone A LOT. I took off the screen protector full of cracks in it. But no break on my actual screen! Replaced it with a free sceeen protector thank to their warranty.
You have made a believer out of me, no-hassle ordering, fast shipping. I want to thank Gadget guard for all the help in selecting the perfect tempered glass
I sent a request for a replacement screen protector and it came quickly and without any hassle. Great company and excellent service
Happy with the timely receipt with my protectors for my family, but why update my lifetime warranty with pay?
I believe that these are worth the price and the warranty. I have had to have this guard replaced three times and am so thankful they are covered. As badly as these shatter - my phone has always been perfect.
Protected my screen when I dropped it, which happens a couple of times a week. Great job protecting my screen.
Recived wrong replacement screen protector, should have recieved cornice 2.0 with full adhesive, recieved basic cornice with adhesive only on corners
Great investment to protect my phone. Gadgetguard did its job and when I dropped my phone, the protector cracked a tiny bit, but my phone did not. I got the free replacement with no issues whatsoever. I'll be a lifelong customer!
Nice to have a company that stands behind their product. There are quite a few places that have "jumped ship" when it comes to replacing their "life time" warranties.
I'm so glad I found out about Gadget Guard. With the cost of screen replacement, it is a huge relief to know if the worst happens, it's covered!
Thank you I am very satisfied with this whole process. My first screen hung on for quite awhile I've dropped my phone over 100 times the last time it finally broke and I wasn't surprised. I ordered a new screen the process was super easy I got it in no time. Very satisfied
Idk y but the sides keep leaving air bubbles that will not come out. It never used to happen but has rhe past couple screen protectors..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cassandra, We are sorry to hear you received the wrong guard! There are a few things that can cause this. Please reach out to our awesome Customer Support Team and they will be happy to help get this corrected! You can email them at Support@GadgetGuard.com.