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G7 ComputersReviews 132

3.5
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G7 Computers Reviews Summary

G7 Computers has a rating of 3.5 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G7 Computers most frequently mention customer service, full refund and great communication. G7 Computers ranks 4th among Auto Repair sites.

service
60
value
59
shipping
61
returns
55
quality
54
Germany
1 review
1 helpful vote
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Excellent
March 25, 2020

Great customer service. A+. Just pay on the website and ship the so outer. Very easy process. Thank you

Date of experience: March 24, 2020
Australia
1 review
1 helpful vote
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Thanks
March 23, 2020

Great work done for me. Thank you so much. Very responsive. Very friendly. Would highly recommend!

Date of experience: March 21, 2020
Tennessee
1 review
0 helpful votes
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Was unable to repair my ECU. Offered me a refund immediately. The customer service was responsive and easy to talk to.

Date of experience: March 18, 2020
North Carolina
1 review
0 helpful votes
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Fast shipping
March 16, 2020

Had a fault for my O2 sensors, so I decided yo give them a try. My car runs great now. Fast shipping. Thanks

Date of experience: March 14, 2020
Washington
1 review
1 helpful vote
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Excellent
March 14, 2020

I sent them the computer for my car and they repaired as state3d. My car runs so smooth now. Thank you

Date of experience: March 11, 2020
California
1 review
0 helpful votes
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Sent my Jeeps PCM in for repair (code P0205). Reinstalled and code P0205 was still present. Contacted G7 and within a few hours I received a full refund. Will definitely be using G7 again & would recommend this company to others.

Date of experience: March 10, 2020
Washington
1 review
0 helpful votes
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Great Place
March 4, 2020

This is the place to get your vehicle computers fixed, no hassle and they communicate with you completely, I wasn't sure about doing it online without knowing the company, I totaly trust them do do all my stuff and anybody the asks me what to do about theirs

Date of experience: March 3, 2020
Philippines
2 reviews
1 helpful vote
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We sent the Ford Mustang computer there and they repaired it just as they said they would. There was a burnt capacitor they found and replaced it. My car runs great agin. Thanks

Date of experience: February 2, 2020
Germany
1 review
1 helpful vote
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Worth the money
February 2, 2020

Always a great experience here, as they always deliver. If you need you car module repaired thi is the place to go for sure. Just pay the money and send it in and it comes back fast.

Date of experience: January 31, 2020
Ohio
1 review
1 helpful vote
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Amazing website!
February 1, 2020

Always good results with these guys. Never had a problem. If you need your car computer to get worked on this is the best place to go. Just follow the website step by step right through the process very simple. Highly recommend!

Date of experience: January 29, 2020
Georgia
1 review
1 helpful vote
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A wonderful experience, although they were unable to assist, they refunded us the money pretty quickly. I would use this company in the future.

Date of experience: January 29, 2020
Philippines
4 reviews
1 helpful vote
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Great
January 19, 2020

It's always a great experience working with these people. They take great care of me.if you have a problem just let him know and they will take care of it

Date of experience: January 18, 2020
California
1 review
13 helpful votes
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Not happy!
January 8, 2020

I took my Sentra to a auto shop for diagnostic service. I had a recurring P0101 error. The shop couldn't find any problems except the ECM needed to be re-programmed. I sent the ECM to G7 for diagnostic and repair. G7 said they couldn't find anything wrong with the ECM and needed to be re-programmed so went ahead with the reprogramming. After receiving the ECM from G7, i connected my diagnostic tool to the vehicle and had a permanent P0101 error in memory. Thought this was strange as a re-program should have cleared everything. After driving for 2 days, i got another P0101 error. On the receipt G7 stated that I might get the P0101 error again unless i fix the hardware causing the problem and warantee would be void. I took my car to a Nissan dealer to be diagnosed and they also told me the problem is the ECM and couldn't find a problem with other hardware. Authorized the reprogram, and was completed. I checked for the P0101 error and the permanent code was gone and haven't got any check engine lights for 2 weeks now.
Bottom line, I don't believe G7 did anything to my computer and said if i get an another error, it would be my fault for not fixing the cause of the error somewhere in the vehicle. I did get a refund, I believe because the evidence I had proved they were in the wrong by 2 garages that said hardware was good and need a reprogram.

Date of experience: January 8, 2020
Illinois
1 review
0 helpful votes
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Honest Company
December 25, 2019

I sent my TCU in for repair.
They replaced a component.
The turn around was one day!
It did not cure the problem.
I emailed them, they responded very quickly!
They explained why sometimes repairs are very difficult.
They gave me the option of sending it back or a full refund. I opted for the refund. They refunded me the full amount.
I will not hesitate to use them again!

Date of experience: December 25, 2019
Pennsylvania
1 review
1 helpful vote
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Honest Company
August 8, 2019

I shipped an ECM to G7 for evaluation and repair, they found a software glitch but it did not solve my problem. They promptly refunded my money for the repair.

I would gladly do business with them again, if the need arises.

Date of experience: August 8, 2019
California
11 reviews
22 helpful votes
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Shipping is fast.
June 23, 2019

Each computer module they repair for us is done on time and in a professional manner. We are an automotive repair shop that saves our customers a lot of money by having it repaired instead of replaced. Customer service is excellent. Shipping is fast. Friendly group of people.

Date of experience: June 22, 2019
Texas
1 review
13 helpful votes
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They werent able to fix my computer return it to me and wait 2 months for my refund i ask for it told me that the refund was send but that was a lie i had to call my bank and they got the money for me. Dont do bussines with this people and dont believe the persons who say they got a refund.

Date of experience: April 25, 2019
Customer S. — G7 Computers Rep
over a year old

My sincere apologies for your trouble. Please let us know if there is anything we can do to resolve any other problems. Thank you.

Ohio
1 review
2 helpful votes
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Unfortunately G7 Computers couldn't repair my KIA computer they were prompt to refund my money, I will not hesitate to send them another computer if ever I have the need to do so. The turn around was fast and they seem to be an honorable company to deal with.

Date of experience: April 2, 2019
California
2 reviews
5 helpful votes
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G7, unlike another service I first tried to use, values customer service. They turned my computer around twice, were very communicative and gave me a refund when they were unable to fix my computer.

Date of experience: March 13, 2019
New Jersey
1 review
2 helpful votes
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G7 Computers did exactly what they said they would do. Unfortunately, my computer was broken beyond repair, however their customer service was prompt and excellent. I would highly recommend giving G7 a shot before purchasing a new computer for your vehicle.

Date of experience: February 13, 2019

From the business

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