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G7 ComputersReviews 132

3.5
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G7 Computers Reviews Summary

G7 Computers has a rating of 3.5 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G7 Computers most frequently mention customer service, full refund and great communication. G7 Computers ranks 4th among Auto Repair sites.

service
60
value
59
shipping
61
returns
55
quality
54
Illinois
1 review
0 helpful votes
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Great Business
November 12, 2021

G7 Computers is professionally run, featuring terrific customer service, fast turnaround, great communication and customer-oriented policies. I'd do business with them again.

Date of experience: November 12, 2021
Louisiana
1 review
0 helpful votes
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Great service
November 5, 2021

Great communication and service was quick to answer any questions and help me throughout the whole process

Date of experience: November 4, 2021
Florida
1 review
0 helpful votes
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Good People
November 4, 2021

There are not many shops that are trustworthy these days, at least that I have found, but G7 is one of those places. Above and beyond where I am concerned. By the way, while I use to live in Penn Yan, I now live in Florida and If I need anything rebuilt that is computer related, it will be sent to G7.
Thanks Guys

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Saab Computer Fix
November 2, 2021

They work hard, have very good communication and are professional. Quick return shipping and easy to work with

Date of experience: November 2, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience! Prompt Repair with detailed explanation for what was found and repaired. Prompt efficient service and very good communication. Repair did not fix problem. Good communication and offered options to resolve. Total was promptly and fully refunded. Very professional operation.

Date of experience: November 1, 2021
North Carolina
1 review
0 helpful votes
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Would happily use again!
October 21, 2021

I have a Saturn Vue 2002, my TCM failed and left me having to shift from the lowest gear to the drive, just to drive down to the garage. I sent in my TCM, and received it a week later due to a power outage at G7. ( That was understandable) Unfortunately, it was not fixed, they said it was a software program. I got in contact with them and sent it back in.
They did a more through exam of the component just to find out that the problem was not fixable due a main chip malfunction.
They refunded my charge, without even being asked.
That is integrity, and I appreciate it!
That is why I would happily use this company again!
I highly recommend this company!
God Bless
Ken

Date of experience: October 20, 2021
Pennsylvania
1 review
0 helpful votes
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Tcm repair
October 10, 2021

I would like to let everyone know that if you're questioning G7 services and reliability I would highly recommend them. I sent them a Tcm from a 2012 Chevy sonic, they sent it back with a detailed note stating the unit didn't have to be opened because hardware all tested OK. After I reinstalled it it did not work. I emailed them and they got back to me within 12 hours, they resolved the problem with a full refund. I had to purchase a new Tcm to repair auto. Thanks for the excellent service, they do back there work!

Date of experience: October 10, 2021
California
1 review
0 helpful votes
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They fixed my ECM like promised and in a timely manner. I'm impressed by the way they do business. Very happy with results.

Date of experience: October 7, 2021
Virginia
1 review
6 helpful votes
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Bcm
October 7, 2021

I sent my bcm to get fixed $225 plus $9.00 for shipping my vehicle started with that part before I sent it off got email saying they fixed the problem got it back all it was that my headlights didn't work and AC didn't turn on car dealer said it was bcm and they discontinued that part. And truck won't start now opened bcm up and did nothing still smelled burnt I want my money back they are a scam won't return my phone calls or emails I want my money back they are a joke had my hopes up

Date of experience: October 7, 2021
Customer S. — G7 Computers Rep
over a year old

Please email us and we will resolve this 100%. Thanks

Texas
1 review
5 helpful votes
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TCM
October 3, 2021

My TCM was not fixed just tried to reprogram it still charged $225 after contacting them I did get a refund a waste of time and money just buy a new one

Date of experience: October 3, 2021
Georgia
1 review
0 helpful votes
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G 7 computers
September 23, 2021

They were very good about getting back to you if you are having any concerns or issues. If they can't fix the problem they send you your money back

Date of experience: September 22, 2021
Georgia
1 review
6 helpful votes
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Scammers
August 29, 2021

They lie they told me if it was nt broke they will send it back and refund money they said it was fine and then said they flashed it and its fixed no siri didn't ask for that u have to flash it to test it these people playing

Date of experience: August 29, 2021
Customer S. — G7 Computers Rep
over a year old

Please contact us and we will resolve this. Thanks

Iowa
1 review
0 helpful votes
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Great company
July 8, 2021

I sent my computer to g7 they tried to fix it. With no success it was burnt. They was very understanding. And refunded my money in two days. Great company would use them again.

Date of experience: July 7, 2021
Colorado
1 review
0 helpful votes
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Solid Company
July 1, 2021

Attempted to fix. Were honest and after they troubleshooted advise to best order a new one. Refunded received promptly. Would recommend prior to purchasing a new ECM. Thank you G7 Team.

Date of experience: July 1, 2021
Michigan
1 review
0 helpful votes
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My Mini had an engine problem for the last few years, a mis-fire that happened at cold start but was fine otherwise. I went through each system and replaced a lot of parts. We live a long way from a Mini Dealer and no local garage would even look at the car. I even bought a Schwaben professional scanner for BMW Mini and Rolls Royce and that did not narrow down the problem. After spending a small fortune and replacing a lot of parts. I sent you my ECU to be tested. Your turn around was very fast and you repaird the ECU and that solved the problem so thank you for your help. You provide a great service.

Date of experience: May 14, 2021
California
1 review
3 helpful votes
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First time I sent it they said they could not find a problem with the computer
So I put it back in my vehicle and it still didn't work. They asked me to send it back to them for a 2nd look and was told they did not find anything wrong with the computer. Needless to say it still did not work when I installed it into my vehicle. Bought a brand new computer and it worked immediately. I was out $40 in postage and wasted time. They did refund my $200 though

Date of experience: May 5, 2021
Colorado
1 review
0 helpful votes
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Honest
April 22, 2021

True to their word. I had an unfixable computer. They tried, but ended up not working. Not their fault though. I pretty much knew the computwr was unfixable, but gave it a shot. Refunded promptly. I will use them again if opportunity arises. My advice is give it a shot, because you have nothing to lose.

Date of experience: April 21, 2021
Florida
1 review
6 helpful votes
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Horrible
April 19, 2021

I should have listened to VAM B. I got the same results after they promised to fix my computer for an Isuzu NPR. The issue was vehicle would not accelerate due to a software issue. I explained it to them and they claimed to be very familiar with the issue. Well, After a week and a half I received it back with the Same issue. I quickly got in touch with them and their respond was to send my computer back to them and they would refund the money. If I send it back the vehicle will not start. I ended up purchasing an IDSS laptop for 3500 and did it myself. Very disappointed at this company. I will also like Van B. Will not do business with them.

Date of experience: April 19, 2021
Customer S. — G7 Computers Rep
over a year old

Please contact us and we will make this right, one way or another. Thanks

New Hampshire
1 review
1 helpful vote
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This is a reputable company. I was very pleased with their service and as a customer I would recommend G7 for your computer needs. Very happy with them.

Date of experience: April 13, 2021
Wisconsin
1 review
0 helpful votes
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Needed my Jeep's ECM reprogrammed. Sent it out and it was returned quickly. All I had to do was explain what happened and what wasn't working. They took it from there. Sent a letter explaining what they did. Also, they packaged it so well. Really careful to eliminate static charge. Super happy with the process.

Date of experience: April 12, 2021

From the business

Before leaving a review, please allow a chance to resolve any problems, and we will make sure everything is right. Thank you."