G7 Computers has a rating of 3.5 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G7 Computers most frequently mention customer service, full refund and great communication. G7 Computers ranks 4th among Auto Repair sites.
G7 Computers is professionally run, featuring terrific customer service, fast turnaround, great communication and customer-oriented policies. I'd do business with them again.
Great communication and service was quick to answer any questions and help me throughout the whole process
There are not many shops that are trustworthy these days, at least that I have found, but G7 is one of those places. Above and beyond where I am concerned. By the way, while I use to live in Penn Yan, I now live in Florida and If I need anything rebuilt that is computer related, it will be sent to G7.
Thanks Guys
They work hard, have very good communication and are professional. Quick return shipping and easy to work with
Great experience! Prompt Repair with detailed explanation for what was found and repaired. Prompt efficient service and very good communication. Repair did not fix problem. Good communication and offered options to resolve. Total was promptly and fully refunded. Very professional operation.
I have a Saturn Vue 2002, my TCM failed and left me having to shift from the lowest gear to the drive, just to drive down to the garage. I sent in my TCM, and received it a week later due to a power outage at G7. ( That was understandable) Unfortunately, it was not fixed, they said it was a software program. I got in contact with them and sent it back in.
They did a more through exam of the component just to find out that the problem was not fixable due a main chip malfunction.
They refunded my charge, without even being asked.
That is integrity, and I appreciate it!
That is why I would happily use this company again!
I highly recommend this company!
God Bless
Ken
I would like to let everyone know that if you're questioning G7 services and reliability I would highly recommend them. I sent them a Tcm from a 2012 Chevy sonic, they sent it back with a detailed note stating the unit didn't have to be opened because hardware all tested OK. After I reinstalled it it did not work. I emailed them and they got back to me within 12 hours, they resolved the problem with a full refund. I had to purchase a new Tcm to repair auto. Thanks for the excellent service, they do back there work!
They fixed my ECM like promised and in a timely manner. I'm impressed by the way they do business. Very happy with results.
I sent my bcm to get fixed $225 plus $9.00 for shipping my vehicle started with that part before I sent it off got email saying they fixed the problem got it back all it was that my headlights didn't work and AC didn't turn on car dealer said it was bcm and they discontinued that part. And truck won't start now opened bcm up and did nothing still smelled burnt I want my money back they are a scam won't return my phone calls or emails I want my money back they are a joke had my hopes up
My TCM was not fixed just tried to reprogram it still charged $225 after contacting them I did get a refund a waste of time and money just buy a new one
They were very good about getting back to you if you are having any concerns or issues. If they can't fix the problem they send you your money back
They lie they told me if it was nt broke they will send it back and refund money they said it was fine and then said they flashed it and its fixed no siri didn't ask for that u have to flash it to test it these people playing
Please contact us and we will resolve this. Thanks
I sent my computer to g7 they tried to fix it. With no success it was burnt. They was very understanding. And refunded my money in two days. Great company would use them again.
Attempted to fix. Were honest and after they troubleshooted advise to best order a new one. Refunded received promptly. Would recommend prior to purchasing a new ECM. Thank you G7 Team.
My Mini had an engine problem for the last few years, a mis-fire that happened at cold start but was fine otherwise. I went through each system and replaced a lot of parts. We live a long way from a Mini Dealer and no local garage would even look at the car. I even bought a Schwaben professional scanner for BMW Mini and Rolls Royce and that did not narrow down the problem. After spending a small fortune and replacing a lot of parts. I sent you my ECU to be tested. Your turn around was very fast and you repaird the ECU and that solved the problem so thank you for your help. You provide a great service.
First time I sent it they said they could not find a problem with the computer
So I put it back in my vehicle and it still didn't work. They asked me to send it back to them for a 2nd look and was told they did not find anything wrong with the computer. Needless to say it still did not work when I installed it into my vehicle. Bought a brand new computer and it worked immediately. I was out $40 in postage and wasted time. They did refund my $200 though
True to their word. I had an unfixable computer. They tried, but ended up not working. Not their fault though. I pretty much knew the computwr was unfixable, but gave it a shot. Refunded promptly. I will use them again if opportunity arises. My advice is give it a shot, because you have nothing to lose.
I should have listened to VAM B. I got the same results after they promised to fix my computer for an Isuzu NPR. The issue was vehicle would not accelerate due to a software issue. I explained it to them and they claimed to be very familiar with the issue. Well, After a week and a half I received it back with the Same issue. I quickly got in touch with them and their respond was to send my computer back to them and they would refund the money. If I send it back the vehicle will not start. I ended up purchasing an IDSS laptop for 3500 and did it myself. Very disappointed at this company. I will also like Van B. Will not do business with them.
Please contact us and we will make this right, one way or another. Thanks
This is a reputable company. I was very pleased with their service and as a customer I would recommend G7 for your computer needs. Very happy with them.
Needed my Jeep's ECM reprogrammed. Sent it out and it was returned quickly. All I had to do was explain what happened and what wasn't working. They took it from there. Sent a letter explaining what they did. Also, they packaged it so well. Really careful to eliminate static charge. Super happy with the process.
Answer: If the unit can not be repaired, we charge you $25.
Answer: Yes, we can work on that unit for you. Lifetime warranty. One day for repair. Thank you
Answer: It depends how bad the damage is. If we can not fix it you get a full refund. Thanks
Answer: It was repaired and shipped out. Did you get the tracking #? Thanks
Answer: The unit was too damaged for repair, so we issued a full refund.
Answer: Yes. $225 for repair. The website will guide you right through. Thanks
Answer: $225 for repair. The website will walk you right through the process. Thanks
Answer: Yes, we can work on those units. $225 for repair. Refund is issued if no faults are found. Thanks
Before leaving a review, please allow a chance to resolve any problems, and we will make sure everything is right. Thank you."
Please email us and we will resolve this 100%. Thanks