G7 Computers has a rating of 3.5 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G7 Computers most frequently mention customer service, full refund and great communication. G7 Computers ranks 4th among Auto Repair sites.
I recommend G7 for their quick response and excellent communication and value. Keep up the good work!
Very prompt and communicative, unfortunately unable to repair unit, refund and explanation was promptly given.
The computer could not be fixed, they sent it back to me and refunded my money in full, very honest and transparent.
Couldn't fix my ECM. They did as promised and refunded my money. Sent the ECM in to Solo Electronics in Miami and they fixed it up great for less.
It doesn't get any better than G7 Computers when it comes to customer service and professionalism. Unfortunately my DME is throwing an intermittent fault that would be difficult if not impossible to diagnose without having the physical vehicle but G7 was quick to issue a full refund as stated in their terms. Customer service is very responsive and was a outstanding company to work with. I would not hesitate to use them again. Thank you!
This company lives up to its word completely. I had a tcm that was diagnosed as bench test good that upon installation turned out to throw one error. This could very well have been an intermittent fault that just showed sometimes and not others or it could be a fault that was just not visible without the physical vehicle. Either way upon learning this I asked for my money back as per their guarantee and there was zero hassle at all, just a simple question of would you like to send it back in or would you like your refund. I chose refund this time and it processed within a couple of hours. Solid company that stands by its word and I will definitely use them in the future if needed and have recommended them to several people and dealerships I know.
Excellent customer service, have used them in the past and will if need be to use them again, fast service and shipping.
Unfortunately our BCM wasn't repaired, but we were quickly refunded everything but our original shipping costs, as agreed. The turnaround was quick, and the response when the issue persisted was timely and thorough. No complaints at all!
Great company to do business with they stand behind their word they will do what they say they will do would do business with them again
Honest and trustworthy, as a repair shop owner I highly recommend their diagnostics and repair as needed.
Will recommend Very honest company did a good job Took a chance Wind up being very happy with the results
Excellent service. About 6 days Chicago/repair/ and Return. I will Be using them again. Minor error quickly repaired and return.
Dear G7 Computers,
We have received the BCM unit on 12/09/2021 for our 2008 Infiniti G35 Sport Sedan and we want to say that we are so thankful for your service, thank you so much. You guys have no idea how much you money you saved us, because we were planning on buying a new BCM unit for $550 plus over $300-400 to reprogram the BCM to the ECU and the keyfobs, plus we don't have an Infiniti Dealership in Erie, PA so we would of had to tow this vehicle to Infiniti in Cleveland, Ohio to get all that repaired. Furthermore, G7 Computer team has saved us over $1,000 including towing. Furthermore, thank you so much, you guys are a lifesaver. We would highly recommend this company and we would do business in the future, thank you very much again for your service.
I have repeatedly called & emailed this company, before sending ECU & after sending it. No one has ever answered the phone. I left msgs that have never been returned. I have tried the chat feature. No one answers. Sometimes a day or two later, I'll get response on chat that says how may we help you. I leave phone number & ask for a call. Nothing. It asked me to download chat app Tideo or similar, I did still only 1 answer which was how can we help you. Then after a few days, so said my free trial was over & I'd have to pay to use it! I'm sure it was a bot answering. I began to get really scared because I thought I was scammed. I went onto maps, saw photo of the place & looked up the police precinct for that area because I was going to have the police see if this was a closed or legal business. Well today my ECU arrives at my house. Good turnaround speed. However, this is beyond weird! The part is all shrink wrapped so sure it must be fixed or why bother with that, but there's no ticket, no receipt, no letter telling me anything! I thought surely I'd get a letter like another customer posted photo of, but zero, nothing, nada! They may be legit, but they truly suck at communication! I want a receipt & info about the repair, please! Don't tell me to email you because you don't answer. My name is Carol Teal & I sent a $275 money order, I'm sick I didn't use my bank card in case there is an issue. I received the ECU today, Tues Dec 7 shipped to Hudson, FL. I will call you in a few minutes & leave another message with my phone number & address in Hudson. I want a phone call back. If I don't answer, leave a message about what you did to fix it & mail me a receipt. I drive a school bus so can't answer if I'm driving but you can leave a 2 min message. Thank you & look forward to speaking to a real person!
G7 Computers was very professional and completed repairs to my auto computer as advertised. Very fast turnaround. They were reliable and honest. Highly recommend.
I sent my ECU in for repair with G7 Computers. They found a software glitch, refreshed the unit, and returned the unit within 3 to 4 days. The ECU worked good for about two months and the symptoms returned. I contacted the company and they responded within 24 hours offering a refund or they said I could send it to them again and they would try another repair. I asked for a refund and the money was back on my credit card in less than 72 hours. Their responses to me were prompt and they stood by their refund policy. I could not ask for more. Thanks guys!
My ABS module was beyond repair. G7 Computers promptly returned my module. They didn't charge for cost of diagnostic time or return shipping (which I would have no problem paying).
Answer: If the unit can not be repaired, we charge you $25.
Answer: Yes, we can work on that unit for you. Lifetime warranty. One day for repair. Thank you
Answer: It depends how bad the damage is. If we can not fix it you get a full refund. Thanks
Answer: It was repaired and shipped out. Did you get the tracking #? Thanks
Answer: The unit was too damaged for repair, so we issued a full refund.
Answer: Yes. $225 for repair. The website will guide you right through. Thanks
Answer: $225 for repair. The website will walk you right through the process. Thanks
Answer: Yes, we can work on those units. $225 for repair. Refund is issued if no faults are found. Thanks
Before leaving a review, please allow a chance to resolve any problems, and we will make sure everything is right. Thank you."
What is your phone #? I do not see your message or email. I will contact you first thing in the morning to resolve this. Thanks