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G7 ComputersReviews 132

3.5
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G7 Computers Reviews Summary

G7 Computers has a rating of 3.5 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G7 Computers most frequently mention customer service, full refund and great communication. G7 Computers ranks 4th among Auto Repair sites.

service
60
value
59
shipping
61
returns
55
quality
54
Washington
1 review
5 helpful votes
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Horrible
March 26, 2021

Did not fix my Computer was told it had a software problem. Got it back same result With no refund will not do business with them again.

Date of experience: March 26, 2021
Customer S. — G7 Computers Rep
over a year old

Please contact us and we will get you a refund. Thanks

Oregon
1 review
0 helpful votes
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My experience with G7 was A plus. I've dealt with a few companies before sending them my Mercedes ESP module. They were always responsive both email and calling back. I will definitely recommend their services.

Date of experience: March 23, 2021
New York
1 review
0 helpful votes
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M3 DME ISSUES...
March 4, 2021

VERY WELL RECEIVED AND HAPPY FOR A M3 COMPETITION LOVER WITH ALL EXCEEDING RACE PARTS THAT BY THE WAY ARE WAY OUT OF THE NORM. GIVE G7 A SHOT IF YOU NEED YOUR DME, ECU, ETC TO ALL BE SYNCHED MEANING WORKING FLAWLESSLY... THEY ARE ON TOP OF THEIR GAME. CHEAPER THAN MOST COMPANIES ALSO... LOVE LOVE FROM M3 RACING DEVELOPERS CLUB BRONX N. Y... THESE ARE THE GO TO SURGEONS FOR ASAP PROBLEMS.

Date of experience: March 3, 2021
Colorado
1 review
0 helpful votes
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I sent my computer to them for repair. However there were still issues. Upon contacting them, they requested that I send it back to get another look at it. Upon return, the problem persisted and I ultimately had to buy another computer. I waited to assure that the issues my computer created were gone before asking for a refund. I sent the appropriate notification and proof of my purchase of another module and my fee was refunded on the spot! These guys know how to do business right!

Date of experience: February 22, 2021
Massachusetts
1 review
0 helpful votes
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I bought a used vehicle and was devastated when i found out the computer wasnt operating correctly because it was nearly 1,000$ for a new one. My mechanic knew a place that reprogrammed them but they went out of business recently so i thought i had to buy a new one. After doing a little research i found this company with alot of good reviews, so i gave them a shot. Thank god i did because now my computer works perfectly and i only paid 225, a fraction of what i was about to pay. If youre on the fence of trusting this service or not, and believe me i was, dont hesitate. Send them the computer and prepare to be amazed. Cant thank them enough, 10/10 service.

Date of experience: February 18, 2021
Colorado
1 review
1 helpful vote
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GREAT JOB, GREAT PEOPLE
February 1, 2021

I NEVER THOUGHT I WOULD WRIGHT A REVIEW ABOUT ANYTHING BUT I HAVE CHANGED MY THINKING AFTER WORKING WITH G7.
I HAD SENT MY COMPUTER ( ECM) TO THEM AND AFTER A QUICK TURN AROUND I INSTALLED IT INTO MY CAR AND STILL HAD SOME PROBLEMS. I THEN LET G7 KNOW THIS AND THEY SAID JUST TO SEND IT BACK. I DID AND THEY SAID THERE WERE OTHER PROBLEMS SO HEY REPAIRED I AGAIN... THIS HAPPENED FIVE TIMES, I NEVER HAD A PROBLEM WITH G7, THEY ALWAYS JUST TOOK IT BACK AND DID WHAT THEY DO TO THE COMPUTER WITHOUT ANY PROBLEMS.
AFTER THE LAST TIME I DECIDED TO BUY A REPLACEMENT COMPUTER AND ALL WAS FIXED. I LE G7 KNOW AND THEY REFUNDED MY MONEY THE NEXT DAY WITHOUT A PROBLEM.
G7 DID A GREAT JOB AND WHEN ALL WAS SAID AND DONE, I COULD NOT HAVE BEEN TREATED BETTER.
I MUST SAY, IT WAS GREAT TO SEE A COMPANY THAT KEEPS ITS WORD AND DOES WHAT IT SAYS IT WILL DO WITHOUT QUESTION.

CORVETTE OWNERS THAT HAVE A PROBLEM WITH THEIR CAR COMPUTERS... THIS IS THE PLACE TO HAVE THEM REPAIRED WITHOUT WORRY.

THANKS TO ALL AT G7

DAVID B RENFREE
1/31/21

Date of experience: January 31, 2021
Florida
1 review
0 helpful votes
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Expert Repair
January 29, 2021

I had a bad CEM unit on a 2006 Volvo. The dealer was obviously going to be expensive. Pulled the unit, sent to G7, repaired, returned and installed. Electrical issues were fixed. Thank you for the service you provide and your professional expertise.

Date of experience: January 27, 2021
New York
1 review
0 helpful votes
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Honest business
January 26, 2021

I sent my ECM from my 350Z to get repaired and while it was not repairable I did receive a prompt refund in full. You are really not risking anything to try and fix it instead of buying a new one.

Date of experience: January 25, 2021
Louisiana
1 review
1 helpful vote
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Customer satisfaction
January 13, 2021

This company surprised me I received my ECU back from them and it was still malfunctioning. When I contacted them and they told me they would rebuild the ECU again and give me a complete refund they just wanted a satisfied customer. Thank you G7 Computers

Date of experience: January 13, 2021
Customer S. — G7 Computers Rep
over a year old

My sincere apologies. Please call or email us and we will resolve this.

Kentucky
1 review
0 helpful votes
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G7 service
December 31, 2020

I would highly recommend G7 to analyze and repair virtually any vehicle electrical issue! Excellent service!

Date of experience: December 30, 2020
California
1 review
1 helpful vote
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We sent in our Kia computer and they sent it back quickly. Great customer service! We put in the repaired computer, but we don't know if it's fixed because we can't start the car because of an issue with the keys. The dealer said we have to bring my car in to sync the key to the computer. The G7 technician that we talked to said that if the key sync doesn't end up solving the problem that we could send the computer back in and if something is wrong with it they would fix it free of charge since it's still under warranty. Great company and great customer service! Thanks so much!

Date of experience: December 22, 2020
Customer S. — G7 Computers Rep
over a year old

Please contact us and we will resolve this. We called you back both times. Thanks

Indiana
1 review
0 helpful votes
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Genesis coupe 3.8 tcu
December 14, 2020

Was an absolute pleasure doing business with this company they went out of their way to help me troubleshoot until the issue was tracked down and resolved. I would highly recommend them and will do business again in the future.

Date of experience: December 14, 2020
Maryland
1 review
0 helpful votes
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Made it right!
December 9, 2020

They couldn't fix the module (no fault of their own) but gave me a refund as stated on their website. Honest people.

Date of experience: December 9, 2020
Customer S. — G7 Computers Rep
over a year old

My sincere apologies. Please email or call us, and we will resolve this. Thanks

New Jersey
1 review
0 helpful votes
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Honest people
December 6, 2020

G7 Computers lived up to their word: they couldn't solve my problem, so they issued an immediate refund. Superb service.

Date of experience: December 4, 2020
Iowa
1 review
0 helpful votes
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As easy as advertised!
November 25, 2020

I sent my son's Mazda ecu to G7 Computers. Within a 24-hours, they identified a software failure on the board, repaired, emailed results, and shipped out. I sent (overnight) on a Wednesday and received back (USPS Priority) on Monday. A very cost effective and quick way to troubleshoot the problem!

Date of experience: November 24, 2020
California
1 review
1 helpful vote
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I sent in my Mercedes Benz E350 computer for repair and it was returned to me "no fault found". I was fully reimbursed! My car dealer was the one who advised me that the computer was faulty and they were wrong as it turned out. I completely recommend G7!

Date of experience: November 7, 2020
Nevada
1 review
0 helpful votes
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Refunded
October 14, 2020

I sent them my Honda's ecu. And the malfunction was still occurring. They offered to resend it to them, or give me a refund. And I was refunded. So they are a company that keeps their word. Though I am sad they weren't able to help this time, I will use there services again in the future.

Date of experience: October 13, 2020
New Jersey
1 review
2 helpful votes
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I sent G7 computers my ECU for a 2007 Hyundai Accent after being told that all the sensors on my car associated with the trouble code P0497 were in perfect working order, and that the only explanation could be a bad ECU. After they received my ECU, they had it ready to ship back to me within 1 day with an explanation of the work they did. Unfortunately, it did not fix the issue (the trouble code persisted), but they were very receptive to me as their customer and issued be a refund. I would definitely consider them first if I ever needed their services again. Excellent experience, I could not recommend more highly.

Date of experience: October 8, 2020
California
1 review
1 helpful vote
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I sent my Mazda TCM in, to be repaired, back in January. It came back as repaired. My car would still not work. I started troubleshooting the electrical, grounds, and looking at other components. In the end I had to take it to a dealership. Turns out the TCM was indeed bad. Since the problem was intermittent it didn't get diagnosed the first time. I contacted G7. Even though it had been 7 months since the repair, they offered me a refund. I suggested the amount due minus the cost for a non-repairable problem. My card would not accept the refund for some reason. G7 was flexible and gave me a refund (for the full cost) via Paypal. Great communication the whole way.

Date of experience: August 11, 2020
New York
2 reviews
1 helpful vote
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Impeccable customer service, received updates throughout the entire process. Answered all my questions and addressed all of my concerns. Extremely knowledgeable on the subject. Nice to have a company that cares! Thank you.

Date of experience: May 23, 2020

From the business

Before leaving a review, please allow a chance to resolve any problems, and we will make sure everything is right. Thank you."