From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I sent the flowers to a different state for a funeral service. I did not get to see them but they arrived on time and were a descent price and I liked all the customer service from this company.
I tried to change the delivery date on your website before I process the order and it did not let me do it unless I started from the beginning.that was a little bit annoying. Please make an update on you page. Customers should be also able to edit the delivery date in the last page. Thank you.
So far, so good. Will see how the flowers are when they are delivered.
Arrangement was beautiful...my grandparents loved them!
I have been very pleased. I love the same day service when I do it in time.The only complaint I have is the flowers were ordered for someone else & were left on the doorstep. They were home & didn't know the arrangement was there til someone had to leave the house. I feel that was unprofessional.
Never had an issue and everyone has always been happy.
(Review immediately after placement of order)"Wonderful so far, especially with the same day delivery option. If this goes off without a hitch, you'll definitely get my business again!" (Review after delivery) "Was really skeptical of 'same day' order/service, but I was in a bind. The bouquet was delivered in an unbelievably short amount of time; the flowers were fresh and beautiful and the price was very reasonable. This is my FIRST POSITIVE EXPERIENCE with an online floral delivery service, and now FromYouFlowers.com will be my go-to for all future orders. I couldn't possibly be happier with the flawless service and will let everyone know that FYF is the way to go!" Thanks for such outstanding service!"
Always have had great experience shopping here.
Added cost, at checkout, was a surprise.
$** for "service and handling" seems a little steep, especially when I'm already paying $** for a $** plant. But, I guess that's par for the course with flower delivery people.
Had some problems with my first order but I trust they will do better this time.
Your prices are great.
I wish that you offered vase upgrades and more add-on sweets/treats options (not just chocolates).
My fussy/picky mom said the chocolates were great, though.
Great experience but delivery charge is a bit excessive at **.**
SErvice handling of **.** kind of steep
So easy to do and awesome selection.
It was just fine
Was not aware of a service fee until the last screen, will not use this service service/company again
THE ADDITIONAL FEES ARE ATURN OFF AND IT LITERALLY DOUBLED THE PRICE OF THE FLOWERS
So far, your service has been top notch. I sent myself a plant to see how healthy your plants are. The plant was A LOT SMALLER thank I thought it would be. I think pictures of each size plant should show when you click on a particular size so there won't be any misunderstandings. Other than that, I'm placing another order today.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members