From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Added on handling fee at very end of transaction **.**, really?
Easy as can be possible!
Great arrangements!
Every time I use fromyouflowers.com, the quality is always as expected or better! Usually you'll see a gorgeous bouquet online at another site then when you see it in person, it pales to comparison. Not fromyouflowers, it is always as good or better. I have not been disappointed. The arrangement selections are very colorful and reasonably priced. I love doing business with this company. Have a terrific holiday!
Very easy! I sent these to my daughter in California and I live in Florida. She said they were very pretty. I was pleased!
My first order did not go through. Don't know what happened. Flowers did not arrive today, so I called customer service. They told me that an order was not placed.
I think I may be getting a magazine from my last order. I didn't see the add. Not cool.
Being the first I've heard of FromYouFlowers.com I was a bit worried whether my order would be delivered on time or at all. However, the basket was received on time and my daughter and grandkids loved it! They could not believe how much stuff was packed in the basket. It made a Happy Halloween for kiddos too far away to trick or treat at grandma's house. Thanks!
Thank you SO much for waving the service fee. That made it financially able for me to be able to send the flowers to my grandmother. I appreciate it!
However, the picture is misleading a bit, and I paid extra to have delivery by noon and it was delivered hours after noon
Most businesses close at 5. I would suggest deliveries no later than 4.
Delivery was a problem. The driver (UPS) dropped the flowers on the porch and did not even knock or ring the bell.
I sent my girlfriend, who lives out of state, flowers for Halloween. Not only did they get there with perfect timing, but she is completely thrilled with the arrangement and the vase they came in. The overall service totally and completely exceeded my expectations. I'll definitely be coming back for more soon!
Feedback before delivery: "Very convenient. A lot of hidden prices but worth it to make my mom's day special."
Feedback after delivery: "I was completely disappointed with the actual product. I ordered a candy basket which appeared to be a candy bouquet style design. The representative I spoke with tried to explain that advertising may not look exactly like pictures and if this is true, I would never recommend this site even for flowers because I have no idea how they will appear once recieved. I paid $** for a basket with a bag doritos, oreos, snickers, etc. I could have put this together for less than $** at a Dollar General. I don't mind paying. It was for my Mom's 50th birthday so money was no issue. I do, however, mind paying for something overpriced as this basket was. I eventually spoke with the manager and I received 30% refund and a $** gift card toward my next purchase, which I declined as I will never order from here again. The timely delivery was awesome, but the product itself was horrible.
I ordered some Just Because flowers before 3 pm and was given the option for same day delivery for an extra charge and I accepted. The florist never even tried to deliver because I was at the delivery address from the time I ordered the flowers until the time the florist claimed they could not deliver because no one was home. They never even drove by! Outright lie. I guess it was just too inconvenient to deliver that day so they lied to get out of it...poor service.
So much easier than other on-line florist services! I was amazed that the order got processed and delivered on the same day as promised.
It's quick and easy to order and I am very pleased with your services.
Great and easy!
Your shipping cost is astronomical and last week the price for the same flowers was the same as your so called $** off gift. From you flowers is a scam the ONLY reason I am purchasing from you is I want to see what 100 roses for $** comes out looking like. I purchase about 13 deliveries every 2 weeks for clients and from the looks of your shipping costs and false discounts, I will be sticking with my current company. Let's see if your flowers are worth it.
Upon reciept of flowers I will never use from you flowers again. WHAT A RIP OFF
Good clear website, reasonable pricing.
The same day order was impossible, had to go for the next day, done, but I understand that, and the choice of flowers had to be changed. But these flowers were sent to my daughter who assures me that they are gorgeous! The phone calls I received asking for my consent for changes were most kind and thoughtful.
I enjoy the variety of gifts and flowers you have to offer.
The flowers are beautiful... The arrangement is nice. I am a little surprised at the size of them for **.** but I understand that delivery fees were included. They are very pretty though and the Halloween touches are perfect.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members