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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Loved the gmail discount. That was the tipping point that made me purchase with you over ****flowers
Great website work guys.
A bit hard to cancel elements if you make a mistake. Otherwise, neat and comprehensive. Would prefer to see shipping charges shown earlier in the process. But the delivery service is faultless and the product was above expectation.
Excellent...great service.
Was charged for expedited fee to guarantee delivery before noon, and the delivery was not made until past 330 pm. I contacted customer service, and was told would be refunded fee, still has not appeared as a refund.
I have sent flowers from you before and they were of the highest quality!
This came up at the perfect time for me.
Great prices & quality. Very happy overall.
I did not order these flowers for myself but as a gift. The person who got them said " they were beautiful and of good quality."
May I suggest you add a category for gifts in your survey.
So far, it's been good. I wanted to edit my message on the card, but couldn't figure out how to do it, also, would be good to see shipping and handling charges before the end. Overall, good so far.
Quick and easy. My friend loved the arrangement!
The order was delivered an entire day late to our Grandson who at the age of 4 had his tonsils out. They were supposed to be delivered 'same day' and be at his house when he got home. We live 6 hrs. Away and couldn't be there. Not happy and I got only a 10% discount which doesn't amount to much considering.
My $** gift certificate code wouldn't work. I have never used this flower courier before so I no experiences good or bad to rate this site other than my failed gift certificate code. Hopefully the flowers arrive fresh and on-time. That's my main concern.
Follow up:
The arrangement arrived fresh, beautiful and on time. Thank you for the nice arrangement! I'll be looking to use your service when I need flowers again.
-R. Tolentino
I'd like to know the dimensions of the arrangements or a size comparison...Worried that it might be small or tiny.
After ordering, I am a very satisfied customer and will likely buy more in the future.
Had great results, thank you so much!
Great and super easy to use, great selection on flowers and gifts
Your selection of flowers is very good, and the website
Is easy to use.
I was concerned about ordering online. I have heard horror stories about doing this, and I was pleasantly surprised about the result. The flowers were sent to my daughter at her work place and because they were so nice, she is going to use this florist for work orders.
Wish you had shown full cost before I had entered all payment info -- when I went back to check I lost all info and had to retype.
Real easy to shop on your site. And the products are Great.
From Marshall J
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members