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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Beverly Z.
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Very easy to view and order
November 5, 2013

Very easy to view and order

Date of experience: November 5, 2013
Jason J.
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I usually call in my order to a flouriest, but will give this a try. Delivered same day.
No problems.
Easy to use web site

Date of experience: November 5, 2013
Tim K.
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Nothing special but no hang ups
November 5, 2013

Nothing special but no hang ups. It was quick and easy. I just hope they can deliver in under 4 hours.

They did get my delivery there by 3:00 which was amazing. Thank you so much. I was a little dissapointed in the arrangement size, i thought it would have been bigger, it looked like the smaller size, i believe i selected the medium size arrangement. Other than that, she loved them.

Date of experience: November 5, 2013
Ellen R.
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I was very pleased at the variety of choices and the ability for same day delivery. The ease of check out was great. Thank you!

Date of experience: November 5, 2013
Debbie S.
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Very convenient and affordable
November 5, 2013

Very convenient and affordable

Date of experience: November 5, 2013
Amanda E.
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I called and talked with customer service and they are replacing the order. The 100 roses I ordered were not in very good condition when they arrived and did not look anything remotely as close and beautiful as the picture on the website. I will wait to see what the next replacement order looks like.

Date of experience: November 5, 2013
Roy V.
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Great that i dont have to pay shipping
November 5, 2013

Great that i dont have to pay shipping

Date of experience: November 5, 2013
robin f.
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Shipping prices needs to be disclosed much earlier in order process so no surprises.

I appreciated the email to waive the shipping fee.

Thank you

Date of experience: November 5, 2013
Ruth C.
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So convenient
November 5, 2013

So convenient. Thank you.

Date of experience: November 5, 2013
Clara D.
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Punctuality is a must, i am glad it arrive when it was promise. I will definitely shop here again, and i will recommend it to my family and friends.

Date of experience: November 5, 2013
Edwin M.
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The service charge should be included in the overall price or it should be stated well before check out.

Date of experience: November 5, 2013
Dimas R.
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Easy interface
November 5, 2013

Easy interface.

Date of experience: November 5, 2013
Inbal X.
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The bouquet was smaller than what it looks like in the website (I ordered the "deluxe" size and according to the website this size supposed to be similar to the size in the photo). In addition,the bouquet didn't come in a pink vase (like it supposed to be) but in a rather ordinary vase. Overall, the bouquet was less impressive than what it looks in the website.

Date of experience: November 5, 2013
Karen L.
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Very easy and nice
November 5, 2013

Very easy and nice

Date of experience: November 5, 2013
Miles D.
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The website was easy to navigate and the price was fair for the arrangement. Delivery was made in timeframe promise. I recommend their services.

Date of experience: November 5, 2013
STephen H.
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This was a very easy transaction to make
November 5, 2013

This was a very easy transaction to make. Thank you

Date of experience: November 5, 2013
Drew M.
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Great...
November 5, 2013

Great... hope the flowers are beautiful!

I bought the premium package and paid over 60 bucks... the flowers, arrangement, and vase were worth $**... wont ever use this company again...
Stick with local flower group.

Date of experience: November 5, 2013
Lorraine n.
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I have always been 100% satisfied with your service and products, their longevity and freshness. Thank you, as always. Lorraine Nanko

Date of experience: November 5, 2013
Vera H.
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I saw the flowers that I had sent last night and was dissapointed in the size of the arrangement. I have used this site several times because it is easy and delivers on time. I will re-think this though as I wonder if Pro-Flowers or a local florist would give a better arrangement for the $. The flowers were fresh and beautiful - the arrangement was just small for the $.

Date of experience: November 5, 2013
Mary A.
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Beautiful selections, very easy to shop and order!

Thanks so much for speedy communication. Thanks, also, for
Future discounts on all orders. You make it a pleasure to shop online.

Date of experience: November 5, 2013