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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Thank you for the beautiful flowers!
Excellent service and communication throughout.
It was very good. Please note, the person I am having this delivered to answers the phone in "Athletics" so its very immportant if you have to call that department that they have no idea the flowers are for them. Thank you.
Great product just as displayed. Timely arrival and easy to purchase and order. Pleasant experience I'll be coming back again for sure!
Recipient kept repeating that it was a "Gorgeous, gorgeous" arrangement and she loves the eucalyptus smell.
This is a great site for purchasing flowers. Easy shopping experience. Good range of products. Overall extremely satisfied.
I sent the bouquet anonymously. Never saw them and obviously am not able to comment on the quality or time received. I can comment that the recipient was all smiles today so you guys must have done a good job. Thank you!
Selection was quick, like the fact i got a google discount... Flowers got to my sister quickly, and she loved them!
FTD really messed up my last order. You were much easier to deal with!
My daughter received the flowers and was very impressed. She sent me a picture and I was also very pleased. It was a beautiful arrangement. Even nicer than the original picture I. Saw when I ordered. Would highly recommend this unique arrangement to everyone. It was beautiful. Thank you for helping make a birthday special. She shared the picture with all her friends.
Site gave me a lot of touble when I tried to pay with paypal
Awesome! Everything went well The only problem I had was that you guys send out a email confirmation stating the order Was Delivered when the Order leaves the shop. That email is confusing because I immediately called my sister in law and asked how did you like it and she said like what? The order hadn't been delivered yet until 15 mins later after I hung up and called customer service. I recommend that delivery confirm be sent AFTER the order is actually Delivered&#******;
Thanks&#******;
Quick and easy!
Tell no one, but I waited 'til the day of... Yes I know, but fromyouflowers was a life saver. I ordered same day delivery of course, but their expedited service option was most reassuring. Their premium snack gift basket got their quick and wowed her! Thanks so much.
Great price and service. Delivery was made in my time frame even though it was not the standard option for delivery. I love that I could get same day delivery without breaking the bank. The CSR was extremely nice and very helpful. Very easy and seamless. I hope the flowers look as good in person as they do on the screen.
Great chooses
I have not seen the flowers but my sister called and said they were beautiful. The florist needed to substitute one flower in the arrangement and fromyouflowers called to make sure it was ok.
More designs, bright and cheery would be delightful. I paid expedited shipping to have the flowers delivered within 4 hours of order! I placed the order at 9 am and they weren't received until 6 pm! Yes, expedited fee was refunded, however, the recipient was already released from the hospital! We are a business and are taking our business else where. This was completely unacceptable!
I was very pleased with my shopping experience. Customer service was very pleasant in assisting me with questions I had.
Simple and ez to send love to someone!
It was easy for me to find the gift I was looking for at the right price. Also everything was easy to do as far as completing my order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members