From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
You gave me someone to talk to but that person did not help me at all. Makes me think you will only take cases against large companies which will bring in the most money.
Morgan & Morgan Lawfirm website is ForThePeople.com
Don't know why I hired these guys because they don't do anything but put their name on your documents so they can claim they helped you and get paid for doing NOTHING! I had to do all the work. Morgan & Morgan only started the claim but did nothing afterwards and only told me to listen to the Social Security Administration. Not only that but the Social Security Administration (SSA) claimed they never received any data from the lawfirm except my SS#, name, birthdate, and address. All my data I submitted to them such as my taxes and occupation was never received by the SSA. Social Security Administration kept asking me for my personal information besides my address and phone number, which forced me to go to SSA office and wasted half day of answering the same question I submitted to Morgan & Morgan.
Over the phone the SSA customer service rep was more helpful than Morgan & Morgan. The SSA customer service rep even suggested that I don't need any attorney to represent me. Morgan & Morgan did no follow up whatsoever after the SSA denied my disability. I specifically asked what they would do if my disability claims get denied. Morgan & Morgan told me they would go through the civil process to fight for my rights which includes going to court. Unfortunately they never did this and left me hanging.
Hi Edward! This is Tyler from the Client Experience team and I am sorry to hear about your concerns. I know it's been a while, but would still look to locate a file for you to review this matter and see what happened. You can call or email me at tyler@forthepeople.com or 407-418-2065 Looking forward to hearing from you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shirley! This is Tyler with the Client Experience team and I am sorry to hear you feel this way. There are many reasons we consider when taking on a case. While we understand it's bee a while, if you have any questions regarding your consultation, please feel free to reach out to my team so we can assist. CX@forthepeople.com