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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Paperwork review
March 6, 2021

The experience was very well, victor was nice and straight forward very helpful and appreciated the time he took to explain things to me!

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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5 star service. Very accomadating
February 2, 2021

Very informative, on time and helpful. Firm has called me back on time when appointment was made. The firm has made sure I have any questions, and if so answered my questions. The representative I spoke with is very kind and listens to my concerns. I should have called Morgan and Morgan a month ago.

Date of experience: February 2, 2021
Louisiana
1 review
0 helpful votes
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Easy
February 2, 2021

Very easy to fill out the form and the staff is very nice

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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The staff at Morgan & Morgan have been professional and helpful, they took a good history of the problem at our home. They sent emails to us in a timely manner.

Date of experience: February 2, 2021
Tennessee
1 review
0 helpful votes
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Great experience
February 2, 2021

I had no issues getting my case taken. Very professional

Date of experience: February 2, 2021
Georgia
1 review
0 helpful votes
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Introduction to Morgan & Morgan
February 2, 2021

It was well detailed and explained. Morgan and Morgan really has given me hope regarding my case.

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Good with your client's
February 2, 2021

Y'all doing very good handing my case and make sure I get everything I deserve

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Accident
February 2, 2021

Signing process as been easy and efficient. We would like a hard copy of information we have signed.

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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5 Stars
February 2, 2021

So far so good... Great response time. I called and had someone call me back within minutes. I now have signed the paperwork and will proceed forward in the hopes of the same great response time.

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Excellent and most helpful
February 2, 2021

Ryan was detailed and exact with helping me initiating this claim

Date of experience: February 2, 2021
Illinois
1 review
0 helpful votes
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5
February 2, 2021

Am going through time muck right now please help me. Thank u.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Bennie! Thank you for reaching out. I'm sorry to hear about your rough time. Please reach out to Client Experience with your situation so we can help. cx@forthepeople.com Tyler

Florida
1 review
0 helpful votes
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Prompt and professional
February 2, 2021

So far, so good! Very prompt! Call them and they were very attentive and responded in a timely manner!

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Dwight! Thank you for taking the time to leave us a review, it means a lot. We do always strive in providing a 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at cx@forthepeople.com Tyler

Florida
1 review
0 helpful votes
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Very Good...
February 2, 2021

Matthew was very complete and informative...
Also, he is a very good representative...

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you, Morris for your kind words. Happy to hear how well everything went with Matthew. All the best.

Florida
1 review
0 helpful votes
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Called to seek assistance
February 2, 2021

Have only made phone contact as of this time but she was thorough in asking for information

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Lorri! Appreciate you taking the time to leave us a few kind words. Happy to hear how well the process went. Take care!

North Carolina
1 review
0 helpful votes
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It was very helpfull
February 2, 2021

Me gusto la manera en que me trataron y el agente fue amable y muy útil

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hola Nathalie. Gracias por sus comentarios. Espero que todo salga bien.

Ohio
1 review
0 helpful votes
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To talk with someone
February 2, 2021

Very friendly and helpful with answering questions I needed help with

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Happy to hear how well the process went for you, Diane. Hope you have a great day!

Florida
1 review
0 helpful votes
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Professionalism at it's best
February 2, 2021

I have not met my representative yet, but since my initial call I have felt informed and thought of every second of the way. Im hoping this forward momentum continues throughout the rest of my case.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Audrey! Thank you for your kind words and for allowing us to assist you with your claim. We are grateful fro the trust you've put in our firm. All the best.

Texas
1 review
0 helpful votes
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Darrell White, Natchez MS.
February 2, 2021

The staff of Morgan and Morgan has been very cooperate and supportive based on my initial contact. It has been 11 months since I was assaulted, and have been eager to receive some level of closure in this case.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Darrell! Thank you for your kind words and for the trust you've put in our firm. So sorry to hear what you've been through; we hope you find closure soon. All the best.

Mississippi
1 review
0 helpful votes
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Jessica has been great
February 2, 2021

Worked with Jessica for most of the duration and he was awesome. The new attorney has been great also

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Roland. Thank you for taking the time to leave us a few kind words. This means the world to us. Have a great weekend!

Ohio
1 review
0 helpful votes
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Good Job!
February 2, 2021

Very helpful and patient and explains well. Would recommend highly.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Donna! We appreciate your thoughtful words. This means a lot to us. Have a great weekend!