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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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They handle everything, as well as help you get the best care.
So far they have been very helpful & communicative through the process.
Thank you, Jerilynn for your kind words. Happy to hear how well everything is going. All the best.
First time calling, Anthony was very helpful and professional.
Thank you, Amarilis for your sharing your great experience. Wish you all the best.
Called to get an initial consultation and knew this was the right firm for me
Wow, Veronica. We appreciate your kind words and for the trust you've put in our firm. Wish you the best.
The person who helped me was very kind and patient through the detailed application process
Thank you, Dawn. Happy to hear this. Have a great day!
The process has not stated will happily do another review once the case is over.
Thank you, Jennifer for your feedback. Appreciate it. All the best.
They got my money that I never thought I was going to get because all
Hi James! Thank you for your kind words and congratulations on the win! This is great to hear! We do always strive in providing a 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at cx@forthepeople.com Tyler
Very pleasant to speak with someone who was very helpful and knowledgeable.
Hi Keidrick for your kind words. We truly appreciate your feedback. Have a great day!
The paralegal has great communication. She kept me in the loop every step of the way during this process.
Thank you, Xavier for your kind words. We are thrilled to know and I am sure your legal team will be as well. It was truly an honor to assist and wish you the best. Take care!
I appreciate the prompt service thus far. I am in a lot of pain and time is important
Hi Christopher! Thank you for your kind words. Wish you the best of luck with your claim and a speedy recovery. Take care!
Due to Pandemic and seating a jury plus, not knowing when we could seat a jury we agreed to settle the complaint. Reimbursement was pennies compared to the reported accident and problem. Responsible party in reality walked away with unclean hands.
My attorney Jerred Martin and his assistant Amber Gould did a fabulous job worked hard and in no way could he control the pandemic or any influence seating a jury. Will certainly use his office for any of my legal needs.
Hi Larry! Thank you for your kind words. I am sorry to hear what you had to go through, but happy to know Jerred and Amber were there to assist you with your claim. We wish you all the best. Take care!
Very professional, the staff answering the phone seems very efficient and polite
Hi Donna! We appreciate your great feedback. Have a fantastic day!
I love the speedy process! The staff are nice and prompt, they listen and solve real life issues. In fact, Morgan and Morgan saves lives!
Hi Wallace! Thank you for your thoughtful review. Your review embodies so much of who we are and our values as we always aim for excellent customer service and communication. We are honored to have been there for you to assist and wish you all the best. Have a great day!
Made everything easy and guided me through the process. Very nice people
Hi Amie! Thank you for your kind words, we are all smiles over here because of them. It was our pleasure to be able to assist. We do always strive in providing a 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at cx@forthepeople.com Tyler
Called based upon referral from Lon crow in Sebring. Very friendly very professional reassuring. Listened carefully. Very polite. Enjoyed the conversation
Hi Daniel! Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Quick initial call/service, after submitting online request.
Happy to hear how well the process went for you, Pauline! Best of luck!
The representative that got in contact with me was very professional and nice. He apologized for the incident that I was involved in and showed concern for my well being. Definitely 5 out of 5 experience.
Hi Darius! Thank you for your thoughtful review. Your review embodies so much of who we are and our values as we always aim for excellent customer service and communication. We are honored to have been there for you to assist and wish you all the best. Have a great day!
My experience was warm and pleasant, didn't feel uncomfortable at all.
Thanks so much!
We appreciate your kind words, Sandra. We only want to treat our clients the way we would want to be treated if we were in their shoes and glad it shows. All the best.
I am very pleased with the representation I received.
Thank you Dwayne for your kind words. Glad to hear everything is going well. Have a great day!
Fluent documents and translations, the files were sent over and I was able to fill them out with no problems.
Thank you for sharing your experience, Jamarah! We are happy to hear how well everything went. Take care!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Eric for your kind words. It means a lot to us. Have a great day!