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FlowerAuraReviews 1,125

2.7

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FlowerAura Reviews Summary

FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.

service
245
value
239
shipping
215
returns
159
quality
205
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13 reviews

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India
1 review
0 helpful votes
Follow sindhu k.
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Online customer support Kamal was available to answer my query late in the night which was very impressive. Love to order through Flower Aura due to the easy browsing and various options available and quick delivery. Kudos to the team.

Date of experience: October 4, 2020
District of Columbia
1 review
0 helpful votes
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They don't deserve 1 star also. I ordered for a cake and bookey for my Mom's birthday because I am out of town right now. I asked to deliver at my home in the morning and they delivered it in the evening even after raising a complaint. In contrary to that they didn't deliver the boo-key. When I called them they say it will be delivered tomorrow. Common, are you guys seriously running a business? Wouldn't recommend at all.

Date of experience: October 4, 2020
India
1 review
0 helpful votes
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Stale Fruit Cake
October 4, 2020

Order No *******. Stale fruit cake was delivered in Jalandhar on my Mother's birthday ie 28 Sep. This was reported t customer care however no action was taken. Poor show

Date of experience: October 3, 2020
AE
1 review
0 helpful votes
Follow amina m.
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They are the best!
October 5, 2020

Excellent service by the entire team. Very easy to use and understand. Couple of more birthdays coming! Definitely ordering again!

Date of experience: October 3, 2020
India
1 review
0 helpful votes
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Customer support
October 2, 2020

However the concept is fairly great but what adds on to them is their customer support at one go!
Just fabulous

Date of experience: October 2, 2020
Germany
1 review
0 helpful votes
Follow Raju J.
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Personalized gift
October 2, 2020

Absolute pathetic service from flower aura. Customer support is worst Don't know when will they deliver my order. Thanks Flower Aura

Date of experience: October 2, 2020
India
1 review
0 helpful votes
Follow Arshlin B.
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Makes your day
October 2, 2020

Floweraura never fails to surprise us whenever we place an order. From fresh flowers to amazing taste of cake, floweraura makes our day :) Special thanks to the customer support team. I was assisted by Raj. They help you with your doubts so that you're sure before placing your order.

Date of experience: October 2, 2020
Illinois
1 review
0 helpful votes
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Go for it! (:
October 2, 2020

The team is very supportive and helpful. Always ask them in chat for the availability of the flowers in chat or else they will mail you if they don't have any seasonal flowers. Cakes are yummy and flower arrangements are always on top. It's easy for me to make my family and friends happy staying so far! I wish they had the app for the USA Google apps. Thank you FlowerAura for being amazing at what you do and your team is amazing too (: Shout-out to Karishma: D

I ordered for my niece's birthday and I used wrong address! MANISH helped me get delivered everything on the right address and I was so happy with the service, once more!

They never let me down!

Thank you once again!

+8
Date of experience: October 2, 2020
GB
1 review
0 helpful votes
Follow Debalika G.
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Best service ever...
October 2, 2020

I live in london... i delivered cake to my mom on her birthday to kolkata... it was lovely, exactly like in the picture. Cakes, gifts n flowers have plennnnnntyyy of choices. I am extremely happy... will always consider in every occasion...

Date of experience: October 1, 2020
India
1 review
0 helpful votes
Follow Disha w.
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Great service
October 2, 2020

Hi,
I would like to appreciate your timely delivery. Flowers and cake look exactly like I saw in pictures. I am impressed and good quality.

Date of experience: October 1, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Sukamal D.
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Support Team
October 2, 2020

Rashid of your support team helped to execute the online ordering as the OTP was not genrating. I would like to say thank you to Rashid. Have a wonderful day.

Regards,

Sukamal

Date of experience: October 1, 2020
India
1 review
0 helpful votes
Follow Anjali P.
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Worst service ever. Disappointing difference between what is ordered and what is delivered.
In the pictures attached, you can see the difference. Such an unsatisfactory service.

Date of experience: October 1, 2020
India
1 review
0 helpful votes
Follow Chandni D.
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Cake was okay okay...
October 2, 2020

I have a very good experience in past so this Time my expectation is very high but this time cake is little bit hard otherwise customer service is very much good...

Date of experience: September 30, 2020
India
1 review
0 helpful votes
Follow Sumesh C.
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Best cake
September 30, 2020

The cake was so delicious and so yummy exactly same as in the picture. But you should give candle as complimentary atleast..

Date of experience: September 30, 2020
India
1 review
0 helpful votes
Follow Tanya M.
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Wonderful experience
September 30, 2020

Thank you for making my payment experience great! I had trouble trying to access my payment page, my customer care help, Mr. Rashid helped me with quick links and made my work easy! Thanks a ton :)

Date of experience: September 30, 2020
Canada
1 review
0 helpful votes
Follow Ripal P.
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Quick and easy
September 30, 2020

Representative was able to help quickly and ontime. Excellent service and easy way to send love to your family abroad!

Date of experience: September 30, 2020
NL
1 review
0 helpful votes
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Cancellation of the order
September 30, 2020

I have ordered my cake and unfortunately decided to cancel the order. Mr GOVIND from FlowerAura helped me to cancel my order and I'm glad that he provided his assistance for the cancellation of my order.

Date of experience: September 30, 2020
India
1 review
0 helpful votes
Follow Aayushi A.
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Great Customer Support
September 30, 2020

Rashid was very helpful throughout the whole process. Thanks a ton! Amazing response team. He helped me accommodate my request for same day delivery. Extremely happy with the service

Date of experience: September 30, 2020
GB
1 review
0 helpful votes
Follow Rupali I.
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Address updating
September 30, 2020

It was gr8 talking with Ankur. Information is very helpful + quick response on query
Customer satisfaction

Good work! Appreciated

Date of experience: September 30, 2020
NL
1 review
0 helpful votes
Follow Sumit T.
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Helpful customer support
September 30, 2020

Karishma, the customer support personnel helped me seamlessly in getting the cakes ordered. And finally also reviewed my order and send me a confirmation and instant tracking.

Date of experience: September 30, 2020

From the business

FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!


floweraura.com
Gurgaon, Haryana, India