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FlowerAura Reviews Summary
FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.
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Unlike a lot of web sites; here, the chat help is excellent. Will surely use this site for future orders. And recommend this site as well. Thank you.
I found all the information I needed.
Quick response and informative.
Thank you very much. I'll place my order soon!
Very quick and satisfactory customer service! To the point and always ready to solve the queries. Very nice quality products and have Amazing chocolate truffle cake!
Kamal was supportive plus good options to buy. This is my first time here. Will order again if i get more deals on my orders.
Services are up to the level. I wanted to update a message for a gift I have purchased few minutes back and when I contacted with your team (Ankur) she updated within minutes.
Thank you
I really appreciate emran's help in changing the delivery date of my order. He's very patient and soft spoken guy. Thanks a lot flower aura for this facility of sending gifts to our loved ones by sitting abroad.
Amazing customer service, very helpful backend support both via chat and on call. Very accommodative. Amazing range of products.
The chat helpline is prompt and the personnel are very polite. I am thankful to Rashid for helping me out quickly and giving me an apt solution. Thank you so much Rashid and thank you FlowerAura
Hi Helloise,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
It is very difficult to maintain long distance relationship and marriage(Himachal to Kerala). But with support and service of you guys I am so much praised by my hubby always. Love you guys. Value for money gifts, Authentic cakes and great service.
Hi Minakshi,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
1. Product was delivery before delivery date, so not good forum if you are planning for any surprise gifts for Birthdays or Anniversaries.
2. Package is very pathetic and not in a good presentable way, not professional enough.
3. If you are ordering Mug, please make sure while requesting for any additional words. Basic content etiquette is not followed by this company. Attaching the image for the reference. They added the name and half of the messge content in one line which looks so bad. They did not even contact customer to cross verify or confirm if that was the concern.
Looks like they have this products like mugs and even indoor plants getting delivered from Gurgaon. Which destroys the product ex like plant as plant bent shown in the image or even packed Mug, chances are there that the items may get damaged.
WORST EXPERIENCE.
WILL NOT RECOMMEND THIS.
Hi Achu,
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order details at wecare@floweraura.com and we will arrange a call at the earliest and try to understand better as what went wrong. Please be assured that you will be assisted on your issue.
Thanks,
Floweraura Team
I love FlowerAura. Always reliable and quick in responding. Delivery is always on time and the cakes are delicious.
It's most wonderful website for surprising loved one. It's really helpful. Thank you for prompt response.
Liked the options. Also the customer support person named Ankur was of great help.
But the flower quality is pathetic. All semi dried roses. Few almost perished rose petals. Very disappointed by the quality.
Amazing attention to detail by Kamal to customize our order specifically for our request. Others do not go to this length
Prompt assistance and Helpful on answering queries on Chat. Waiting for products to be delivered in order and good condition. Thank you.
Great webpage and ordering was straight forward. The online chat was very clear and helpful. Would certainly recommend it.
We were trying to get an express delivery - the online portal did not have an option to get it done but Rashid from customer Service helped us place the order and made the change to get it organised. Well done Rashid and Flower Aura!
They really helped me make some changes that I wanted and made it possible! Quick replies in case of any problem and was willing to help in any way that the order would require. Thank you so much, would love to order again!
From the business
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Aarti,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura