FlowerAuraReviews 1,125

Customer service is the key and you guys nailed it. I specifically want to mention the efforts of the enthusiastic delivery person here. Cake besides being fresh, was delivered with full of enthu and warmth. Thanks so much for making my day extra special. Kudos guys!

Helpful customer support via live chat, answering the questions, checking and confirming the order, and accommodate the update of msg on the cake

Very pleased with my interaction with Karishma who managed to help and conclude my order within few minutes. Awesome experience as always. Thank you

I wanted to make some changes in my order and I got a quick response through chat from Mr. Rashid!
Thank you so much for making me decide quick & easy, you were really helpful.

Very prompt in response and assured action and action taken within no time. I was apprehensive whether my request would be entertained at all but very understandable.

The customer support, i got from the employee name Rashid, was very quick. He was very helpful. Would like to shop from here soon.

Very good timely service. Timely response by your customer support(emran). Thanks for helping us in conveying our message to our loved ones.

This is the most amazing platform to send love to your loved ones even you are miles away from them. And the FA is playing the biggest role in the entire process. Thanks to FA for such a sorted website and amazing products. My reviews especially to Mr. Lalit who helped me a lot to order appropriately and he's very soft-spoken and the overall presented his company well. Rest thanks to the team and FlowerAura again.

I wanted to make some changes to my order and I got a quick response through chat from Pankaj. No questions asked and he made the changes so easily and fast. Very happy with the experience of ordering and also the resolution to my problem provided to my need.

Customer support is really helpful, Timely response, solve queries promptly. I have concern to change the address and it solved immediately and received confirmation on email as well...

Thank you Emran for your guidance and help, which made my job easy. I found this app amazing, very nice collections of gifts and combos.

I want to thank flowerAura for a great help, after I struggled with the payment. I would recommend everyone to use this online site for the delivery of cakes and gifts and a special thank you to Karishma for all the help

Your customer service is really good. Lalit and sunita helped me through the whole process. Thank you

I ordered some beautiful carnations for my friend. The bunch was extremely fresh and full. Mr. Rashid at the support desk helped with all my queries. So prompt & Kind. Thankyou for your service Floweraura. You Made my Friends DAY!

Govind from customer service was very helpful in handling my delivery inquiry. He was prompt and quick in responding. Great job!

Well I wanted to place an order for midnight delievery but ended up choosing the wrong date. Tried few mails but got to know that the problem via mail will be resolved in 2-3 days. So I used the chat and there came my SAVIOUR KARISHMA KUMARI, who not only helped me change my order date but was so calm and composed. Thank you so much Karishma and Flower Aura for choosing such wonderful employees.

Karishma at Helpdesk:- Efforts really appreciated. I made order in less than 1 min. Really Helpful and supportive

Rajesh was very prompt in addressing my query and helping me when my payment got stuck. Thanks Rajesh

Mr. Rajesh promptly handled my query and helped me update the details on my order. Was nice experience. Thank you Rajesh.