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FlightNetworkReviews 2,270

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Arizona
1 review
0 helpful votes
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There are about 10 possible extra charges you have to navigate through. As a user, the experience was poor.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 31, 2025
Vermont
1 review
0 helpful votes
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The presentation of flights and times of departure and arrival was a little tricky to navigate. Expensive optional choices seemed to be the default, requiring back tracking to correct choices.

Date of experience: May 31, 2025
New York
1 review
0 helpful votes
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The litany of mark up offerings is ridiculous. Please have some pride in your service.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 31, 2025
New Jersey
1 review
0 helpful votes
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Quick and easy booking process
June 10, 2025

Quick and easy booking process. At first I was skeptical but everything went smooth!

Date of experience: May 30, 2025
Illinois
1 review
0 helpful votes
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Click baited, and increased price by 40$ after advertising lower.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2025
CD
1 review
0 helpful votes
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Very easy to use
June 10, 2025

Very easy to use. Instructions are clear and the process not too long.

Date of experience: May 30, 2025
Florida
1 review
0 helpful votes
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Nervous flyer
June 9, 2025

I am very intimidated by technology. I always fear I made a mistake and will
Not enter correctly. Instructions seemed easy to follow. All the updates are
Confusing and certainly add on to the flight cost, much higher than expected for one way.

Date of experience: May 30, 2025
Alaska
1 review
0 helpful votes
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Thanks for having such a user friendly site. :) I am not that computer savvy and it was EASY!

Date of experience: May 30, 2025
Arizona
1 review
0 helpful votes
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The baggage fee is listed as significantly less than what I was charged.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2025
Illinois
1 review
0 helpful votes
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They charge a $44 fee to book a flight that you can book directly with the airline yourself. If you know what airline you want to use, make sure you are using the airline's website, NOT this third-party that increases the cost of your ticket...

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2025
Virginia
1 review
0 helpful votes
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After all payment information was entered and submitted they increased the pricing bc of an "increase in demand". Absolutely despicable. Will never use again.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
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Very easy use on this site
June 8, 2025

Very easy use on this site. Enjoyed you web site and look forward to my trip.

Date of experience: May 29, 2025
Massachusetts
1 review
0 helpful votes
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Very easy to book a flight, hope the flight is as easy as the booking Thanks!

Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
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Stressful but tolerable!
June 8, 2025

Stressful but tolerable!
Navigated site with confidence.

Date of experience: May 29, 2025
New Jersey
1 review
0 helpful votes
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Porter flight is very confusing
June 8, 2025

Porter flight is very confusing - hard to figure out what the different categories are purchasing. Not user friendly.

Date of experience: May 29, 2025
Illinois
1 review
0 helpful votes
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A little confusing for us that don't fly often. But I got it to work

Date of experience: May 29, 2025
Massachusetts
1 review
0 helpful votes
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Direct and easy to navigate compared to other airlines thank you

Date of experience: May 29, 2025
Washington
1 review
0 helpful votes
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The UI was easy to work with
June 8, 2025

The UI was easy to work with. Website was intuitive. The travel insurance was half the price of our previous trip.

Date of experience: May 29, 2025
Texas
1 review
0 helpful votes
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MUY BUEN SERVICIO EN INTERNET, LO UNICO ES QUE NO ACEPTAN CAMBIOS

Date of experience: May 28, 2025

SO FAR I HAVE BOOKED 5 PEOPLE ON THE SAME FLIGHTS FARES WENT UP
BY 277 EACH BUT WE EXPECTED IT TO GO UP.
I HAVE TO BOOK ANOTHER PERSON FOR TOTAL OF 6.

Date of experience: May 13, 2025
Thailand
1 review
0 helpful votes
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Clear and easy too book the flight. I will use this service again.

Date of experience: May 28, 2025