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FlightNetworkReviews 2,271

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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District of Columbia
1 review
0 helpful votes
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I don't appreciate getting charged an extra 40% at the end of the process!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 1, 2025
Washington
1 review
0 helpful votes
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The process to reserve the flight was manageable. This is the first time I have made a reservation with American Airlines.

Date of experience: June 1, 2025
Massachusetts
1 review
0 helpful votes
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I finally paid for the tickets but some of the information disappeared and had to be typed in again.

Date of experience: June 1, 2025

Norway with My Sons
February 25, 2025
Previous review

I have been happy working with FlightNetwork to plan a trip to Norway and Sweden with my four adult sons. I want them to see where their great-great grandparents came from and meet some of their cousins. At 84, I may not make many more trips and am so glad to now have our flights from Boston to Evenes and home from Stockholm taken care of.

Date of experience: February 14, 2025
New York
1 review
0 helpful votes
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Very helpful and super easy to navigate the site, i definitely recommend

Date of experience: June 1, 2025
New York
1 review
0 helpful votes
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User friendly
Thank you, hoping for a great trip
Easy to use!

Date of experience: June 1, 2025
Texas
1 review
1 helpful vote
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"price has increased due to demand" is such a horrible gimmick! You really expect me to believe yall didn't know about that price hike until right after I put I my card info? Be transparent with your consumers the only reason why I came back to this website is because of the price but that $ increase pop up at the end is such a slap I the face. Yall are a bunch of greedy $#*! people.

Date of experience: June 1, 2025
Georgia
1 review
0 helpful votes
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Easy, fast and cheap, got the seat I wanted. Should be a great trip!

Date of experience: June 1, 2025
California
1 review
0 helpful votes
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Your website was easy to use
June 11, 2025

Your website was easy to use. Everything worked out great. Thank you for your help

Date of experience: June 1, 2025
Connecticut
1 review
0 helpful votes
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Flight Network failed to collect passport information during booking process. All attempts to correct the issue failed.

Date of experience: May 31, 2025
Utah
1 review
0 helpful votes
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You are very professionals and I hope a lot of people get your service

Date of experience: May 31, 2025
Washington
1 review
0 helpful votes
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Too many things to have to actively decline detracts from the experience

Date of experience: May 31, 2025
Pennsylvania
1 review
0 helpful votes
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Site timed out after selecting seats due to prices updating

Date of experience: May 31, 2025
Arizona
1 review
0 helpful votes
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The process was so cumbersome and prices so exorbitant. Will not travel Scandinavian again

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 31, 2025
Nevada
1 review
0 helpful votes
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Quick and easy process
June 10, 2025

Quick and easy process. Would recommend to anyone travelling internationally

Date of experience: May 31, 2025
Pennsylvania
1 review
0 helpful votes
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My payment jumped up by $27 in one click! Other Han that, it was positive!

Date of experience: May 31, 2025
Florida
1 review
0 helpful votes
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Quick and easy!
June 10, 2025

Quick and easy! Much better experience than other websites.

Date of experience: May 31, 2025
Oregon
1 review
0 helpful votes
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Easy to navigate website;-) Can't say more at this time. Can't wait to travel!

Date of experience: May 31, 2025
Massachusetts
1 review
0 helpful votes
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Too many offers for upgrades...
June 10, 2025

Too many offers for upgrades... unnecessary and now I must add in 50 characters... sigh

Date of experience: May 31, 2025
California
1 review
0 helpful votes
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It was not clear what kind of ticket I need to reserve a seat ahead of time. I tried to call but was put on hold indefinitely. I just had to try different tickets until I found one where at the last step I could reserve a seat ahead of time. I think this should be listed on the perks of each ticket or that you can't do that if you do economy.

Date of experience: May 31, 2025
Illinois
1 review
0 helpful votes
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Didn't have any problem getting a ticket for my daughter in another state with my info.

Date of experience: May 31, 2025