Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
Fashion Nova has a rating of 2.5 stars from 14,421 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fashion Nova most frequently mention customer service, store credit and day shipping. Fashion Nova ranks 18th among Women's Clothing sites.
I didnt even have to contact Fashion Nova over the phone because my questions were answered on Instagram right away.
Awesome service! Knows product well. Affordable and great deals. Highly recommended! ILOVEFASHIONNOVA!
The company is good and always updating, thanks, Godbless this trusted company. Happy with all the Fashionnova produc
I love Fashionnova! Great products, amazing sales, and I'm completely obsessed with shopping here! THANKS FN
FashionNova's hyaluronic acid skin treatment really moisturizes the skin and it is the treatment I needed after a long day at work.
I would NOT recommend anyone to purchase anything from Fashion Nova. At this point I am MORE than upset with their service and customer service. I wish I could give a review on their clothing but I NEVER SEEM to receive mine. I have tried and tried and tried with this company to no avail. This is not my first complaint and probably not my last because I will voice my review everywhere that a Fashion Nova shopper can see.
EVERYTIME I place an order through Fashion Nova it NEVER arrives on time. I PAY FOR EXPEDITED SHIPPING AND I HAVE NEVER RECEIVED MY ITEM ON TIME OR EVEN CLOSE to the time I was supposed to receive it. I order some items AGAIN, like a DUMMY thinking they would finally do right and NOPE. Order something LAST TUESDAY (Feb 23), paid for EXPEDITED shipping (said it would arrive by Feb 26), it has been 7 days (today is March 2) and I still don't have my item and shipping says "No expected delivery date"
FASHION NOVA HAS NO WAY TO CONTACT THEM OR SPEAK WITH ANYONE. In the past they offer NOTHING to compensate for your inconvenience and because the items always come AFTER THE EVENT I NEED THEM FOR, my only option is to return for store credit. WHY WOULD I WANT STORE CREDIT FOR A STORE THAT DOES NOT DELIVER MY ITEMS AND ONLY STEALS MY MONEY?!
I guess they feel like I must be dumb anyway because I ordered from them again. I thought not ordering from here for a YEAR would give this company time to get their $#*! together but no. This business is run very immaturely. I feel like this business is being run by 18 year old DRUG USERS who really just don't care. Although, yes, you have lost me FOR GOOD THIS TIME as a customer, I will continue to let people know about this because SERVICE IS TRASH!
At this point I am going to contact my bank and report this transaction as fraud because I cant talk to anyone and I have no idea of when my $#*! will arrive.
I NEVER RECIVED MY PACKAGES THEY TOLD ME TO WAIT 72 HRS AND THEY NEVER INVESTGATED MY ORDER HOW CAN YALL BE SOO GOOOD WHEN YALL JUST PLAYED ME OUTT MY MONEY THAT I SPENT WITH YALL IF INEVER RECIVED MY ORDER IM WANTING MY MONEY BACK AND YALL COULDNT GIVE ME MY MONEY BACK WHEN I CLEARLY HADD A ADRESS AND APT NUMBER ON FILE YAAL MAKE SHURE YALL WATCH THEM BEACUSE THEY AINT RIGHT!
Fashionnova has always had the BEST customer service and know how to communicate with their customer.
First of all, I placed an order December 13th but it was canceled without explanation and they tried to give me store credit for everything. I wasn't going for that because their store credit doesn't include tax or shipping. You'd literally have to pay for that again, so I emailed them & was able to just place the order again on December 15th. I did not receive my order until about 4 weeks later. I understand it was because of the high demand during the holiday but once receiving my order I was missing items. Instead of them shipping the items I had already paid for but did not receive, they decided to give me store credit. I did not immediately get store credit, they actually had to put in a request and I had to wait 24-48 hours for approval! The store credit didn't even cover shipping or tax so I had to pay for that which is ridiculous! I spent $323 just to turn around and have to spend extra in shipping to receive items that should have already came in the damn package! One of the items ended up being sold out in the size I originally ordered and needed. What puts the icing on the cake is that the items I was missing were a part of a set. So now I have tops without the matching bottoms and have to wait until they restock. Their customer service sucks. You literally have to threaten to contact the BBB to get them to respond within 24 hours. They run extremely small! I am 4'11 and have always worn a S or some times a M but for whatever reason, all their $#*! is extremely tight fitting and short compared to what is shown on the models. All their reviews saying "It's true to size, it's comfortable, it fits like a glove" is a bunch of bs and was probably written by the company. The only thing that actually fits true to size and that I would recommend purchasing are their jeans. Everything else is trash and they will not be getting another penny out of me after this.
Iliked what igot BUHT they didnt send me everything and still have not been refunded for the items idid not receive or they have not sent me a gift card
When will I receive my order I ordered December 4,2017 and they keep tell me seven days business days so just trying to see when Im going to get my
Fashion Nova is one of thee ONLY places that have reasonable prices and reasonable priced PLUS sizes! Great selection and super affordable
Everything was great. Got everything ok time, exactly as I ordered. 5 stars! Easy and fast shipping
I loved the items I purchased from Fashion Nova. They were great quality and definitely are unique
Hey fashion nova. Got so many compliments on my new romper, can't wait for my next package.
I owned three bodysuits from fashionnova already, but none with longsleeves. This one's going to be a new fave of mine.
Some of fashon nova's outfits are deisgned to be bodyhugging, but they always somehow make it look great on you, no matter what your size is.
Fashionnova has great clothes that are affordable, along with many sales! Easy Site To Navigate, All Links Work, Pictures For Every Product, Great
They all fit nice I love them I looked at the reviews and wasn't gonna order I'm so happy with everything and I will shop here again
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day